As part of the Travel Technology Investment Trends 2024 research, we surveyed 1,200 technology leaders from across the travel industry, including 100 airline leaders. The research benchmarks how airlines are placing their bets when it comes to digital transformation. 
 
Tune in to this episode to understand how airlines’ leaders are planning to invest to become modern retailers, plus:

• Why airlines are investing heavily to accelerate their digital transformation
• What is traveler centricity and the key drivers behind a better travel experience
• The transition to Offer and Order and the significant changes it will bring

Speakers:

• Martin Cowen, Contributing Editor
• Cyril Tetaz, Executive Vice President, Airline Solutions, Travel unit, Amadeus

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

In December 2022, Finnair started its journey towards modern retailing by adopting Amadeus Nevio. 

In this episode we are taking stock of the progress made by Finnair, the achievements, the challenges and the key benefits Finnair is now able to offer to its travelers. 

As part of the Travel Technology Investment Trends 2024 research, we surveyed airline executives across the world about their investment strategy for the coming year. They told us that they were planning to increase their investment in technology by an average of 13% year-over-year. 

With all the industry initiatives around Offer and Order and NDC, we can feel we are right now at a turning point. 

What can we expect in this next exciting chapter of our industry? Tune in to find out with our speakers: 

• Pia Viljaniemi, Head of Commercial and Financial Applications at Finnair 
• Fabrizio Calcabrini, Executive Vice President, Airlines Solutions at Amadeus  

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

The travel industry is on its way to a more travel centric ecosystem, fueled by travelers’ heightened expectations for personalized, relevant, and distinctive travel experiences. 

In this episode of the Amadeus Travel Tech Talk podcast, we are talking with both travel sellers and airlines, about one of the triggers for a modern retailing experience – NDC.  
 
We discuss where we - as an industry - are on the NDC journey today, what’s in store for 2024 – and where NDC is heading to in the longer term.

Speakers:  

• Heidi Pajari, Head of Distribution and Sales Development, Finnair 
• Klaus Goddard, Vice President, Global Distribution, BCD Travel  
• Ludo Verheggen, Director Air Distribution Product Marketing, Amadeus. 

Are we ready for the next chapter? Tune in to find out.  

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

In this episode of the Amadeus Travel Tech Talk, we speak to sustainability experts in the travel industry from both the airline, Air Canada, and climate solution company, CHOOOSE. We’ll address the most important topics concerning the future of the environment and travel, discuss the challenges and identify areas for optimism. Together with our partners across the travel ecosystem, we believe we can build a more sustainable travel industry for all.

Learn more about some of the key topics related to environmental sustainability, including: 

The role of carbon offsetting and immediate climate action solutions 

• The opportunities and challenges regarding sustainable aviation fuel (SAF)
• The next big thing to watch in this area

Speakers:

• Andreas Slettvoll, Founder and CEO, CHOOOSE
• Brigitte Saint-Pierre, Director Environmental Strategic Initiatives at Air Canada
• Stéfanie Rondou-Pontbriand, Senior Manager, Climate Change and Aircraft Noise at Air Canada 
• Olivier Girault, Head Sustainability Solutions, Amadeus 
• Lauren Hyde, Corporate Communications Manager, Amadeus

Learn more about Air Canada's Leave Less Travel Program.

To check out our other Amadeus Travel Tech Talk podcast episodes, visit: https://amadeustraveltechtalk.buzzsprout.com.

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

We can never know what tomorrow will look like…  However, scenario planning offers a chance to explore and explain the possibilities. In this episode of the Amadeus Travel Tech Talk, we speak to leading scenario planning agency Stratforma and Amadeus’ head of Corporate Strategy to understand the thinking behind scenario planning and how by examining potential paths for the future could help our the travel industry move forward.  

Speakers:

• Wolfgang Krips, Senior Vice President, Corporate Strategy, Amadeus 
• Nick Turner, Founder of Stratforma 
• Joanna Seymour-Taylor, Global Corporate Communications, Amadeus

To check out our other Amadeus Travel Tech Talk podcast episodes, visit: https://amadeustraveltechtalk.buzzsprout.com.

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

In this episode of the Amadeus Travel Tech Talk, we speak to disruptors in the travel management industry, DCX Travel & Technology. Learning first-hand how they provide a simple and efficient process for travel planning, booking and expenses for business travelers who are seeking ways to use digital technology to resolve pain points. Cytric Easy, developed in partnership by Amadeus and Microsoft, is an innovative solution that meets this desire for an end-to-end solution. 

Learn more about benefits and functionalities of this new tool, as well as what’s next in redefining business travel, and collaborating on key issues with other business travel industry organizations.

• The value TMCs offer their customers
• Subscriber model used by DCX Travel & Technology
• Cytric by Amadeus, a full end-to-end solution for travel planning, booking and expense
• The Amadeus and Microsoft partnership to innovate and explore new products

 Speakers:

• Lisa Simpkins, CEO, DCX Travel & Technology
• Ian Van Hove, Head of Commercial Development, TMC Partners – North America at Amadeus
• Kim Axtell, Senior Communications Specialist, Communications and Brand – North America at Amadeus

To check out our other Amadeus Travel Tech Talk podcast episodes, visit: https://amadeustraveltechtalk.buzzsprout.com.

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

In this episode of Amadeus Travel Tech Talk, we explore the state of business travel. We also discuss the value of collaboration using the example of the partnership between GEBTA (Guild of European Business Travel Agencies) and Amadeus. This partnership is committed to helping rebuild travelers’ confidence, supporting industry renewal and delivering technology enablement. Topics under discussion:

• Concrete examples of collaboration across the industry and its importance for both organizations
• New technologies that will assist with the recovery and help restore travelers’ confidence
• Changes that will impact business travel: hybrid working models, sustainability, risk management and digitalization
• The future of the travel industry 

Speakers:

• Christian Boutin, Managing Director, Amadeus Spain and Portugal, and SVP Travel Sellers Western Europe 
• Luis Dupuy, President, GEBTA, and General Manager, Amex GBT Spain and Italy

To check out our other Amadeus Travel Tech Talk podcast episodes, visit: https://amadeustraveltechtalk.buzzsprout.com.

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

In this episode of the Amadeus Travel Tech Talk, we take a look at the state of travel.  We recently launched our Amadeus Travel Pulse, based on Amadeus Search data.  The data reveals that for the first four months of 2022, search volumes around the globe have been increasing, almost reaching 2019 levels.  Travel is recovering, true that it is happening at a different pace across the world, but as the data shows, we want to get back on the road. 

With this in mind, we have gathered some of our experts from around the world to look at where we stand with travel.  We’ll take a look back at the trends we predicted for 2022 – are they happening?  What are the big surprises?  Are we seeing a change in traveler behavior? 

Speakers: 

• Anna Kofoed, Executive Vice President, EMEA Travel Sellers at Amadeus 
• Frederic Barou, Senior Vice President, Online Travel Companies, Asia Pacific at Amadeus 
• Joelle Cuvelier, Vice President Airline Solutions and Delivery, Americas at Amadeus  
• Daniel Batchelor, Vice President, Global Corporate Marketing, Communications & Social Responsibility at Amadeus 

To check out our other Amadeus Travel Tech Talk podcast episodes, visit: https://amadeustraveltechtalk.buzzsprout.com.

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

In this episode of the Amadeus Travel Tech Talk, we take a deep dive into the world of business travel and how this sector has changed since the pandemic, as well as discuss how TMCs need to evolve to service the business traveler of tomorrow. Topics discussed:

• The current state of the business travel 
• Business is better in real life 
• Servicing the new needs of business travelers 
• Becoming the TMC of tomorrow: challenges and solutions

Speakers:

• Nick Vournakis, EVP and Chief Customer Officer, CWT 
• Paul de Villiers, Senior Vice President, Global Business Travel Accounts, Amadeus 

To check out our other Amadeus Travel Tech Talk podcast episodes, visit: https://amadeustraveltechtalk.buzzsprout.com.

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.

In this podcast, we take a deep dive into NDC – looking at how industrialization of the standard has progressed in 2021, and a look ahead to what’s in store for 2022. We discuss how the industry is starting to use NDC to enhance travel retailing, with:

• Concrete examples of how airlines and travel sellers can personalize and deliver rich and relevant offers
• Travix NDC journey
• A reflection of how NDC has progressed in 2021
• Challenges of NDC adoption
• Tips for travel players wanting to join the NDC journey 

Speakers:

• Laila Ben Salah, VP Industry Relations & Air, Travix 
• Ludo Verheggen, Director, Air Distribution Growth, Amadeus

Find out more information on NDC at amadeus.com/NDC, and to check out our other Amadeus Travel Tech Talk podcast episodes, visit: https://amadeustraveltechtalk.buzzsprout.com

To stay up to date on the latest news from Amadeus, and to catch the next episodes in our series, check out the Resource section on our website or follow us on Spotify or Apple podcasts.