American Express Shaping Insights Podcast

In this episode, American Express Shaping Insights speaks to the CEO of Mytheresa, Michael Kliger who has pioneered the iconic e-commerce platform through an extraordinary and highly profitable evolution.  Under Kliger’s leadership, Mytheresa has expanded into exciting new categories such as childrenswear, menswear and homeware. Kliger also spearheaded the extremely successful IPO in 2021 which saw Mytheresa valued at $2.3 billion on the New York Stock Exchange.

Michael’s forward-thinking approach, combined with 20 years of expertise in the digital and retail spaces, has proven instrumental for Mytheresa to maintain levels of operating profitability surpassing many other e-commerce players, whilst attracting new luxury consumers. In this episode, the e-commerce maven shares his insights on the future of luxury, building a successful brand based upon a clear vision, the significance of customer loyalty, and the rise of Gen-Z as a luxury consumer.

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TikTok as a social platform saw the biggest growth amongst its peers in the first quarter of 2022, surpassing 3.5 billion downloads and highlighting that videos, over photos, are appealing more and more to consumers.

In this episode, TikTok’s Holly Harrison, responsible for the platform's Luxury, Fashion and Retail Brand Partnerships team, shares her experience of how brands are harnessing the power of social, the changing ways audiences engage with luxury, and the key elements that lead to successful campaigning in a digital landscape.

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David Grutman is a globally renowned innovator and entrepreneur in the hospitality industry. He is known for creating immersive experiential venues with distinct atmospheres, infusing high energy and transportive luxury across a portfolio of restaurants, hotels, bars and nightclubs. In this episode, David offers his insights into creating unforgettable experiences for his guests and the collaborative nature of establishing iconic brands in the industry.

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Launching Moda Operandi in 2010, Lauren Santo Domingo revolutionised the fashion industry and the way women shop, creating the only fashion platform inviting consumers to shop from designers’ complete runway collections prior to production.

A former American Vogue editor, Lauren set out to create a platform that was only offered to editors or stylists at the time. Regarded as one of the most influential women in fashion, Lauren in this episode, shares her expert views on revolutionising fashion commerce and sustainability, her observations of the native online consumer, and insights on the trends to emerge from designers in a post-pandemic fashion landscape. 

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In our series 3 opener, contributing travel writer to the NY Times, Telegraph, Travel+ Leisure & Architectural Digest,  Amy Tara Koch, Travel Weekly Editor-in-Chief Arnie Weissmann and Julie Falconer AKA “A Lady in London” share their expert views on the current state of travel as well as their opinions on where the future of the industry is headed, and the innovative ways in which this is happening.

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In 2011, when Olivier Rousteing was appointed creative director of Balmain, no-one could have predicted the changes in store for the French fashion-house and the industry at large - and the fact that Olivier has been at the forefront of both. A passionate advocate for diversity within the industry – Olivier is known for his savvy and forward-thinking engagement with social media as well as for his body-conscious, intricately-crafted clothes. He continues to serve as an inspiration to young designers and creatives and shown many other fashion houses the path to follow for resonance with that new generation.

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Maria McClay is the brilliant director of Fashion and Beauty at Google Cloud. She is one of the early translators between the fashion and tech industries with a true passion for helping companies embrace new disruptive practices to enhance their innovation and creativity, supporting the next generation of fashion leaders and sustainability while at Google. In this episode, Maria offers her insights into the future of the Fashion, Beauty and Technology industries and discusses the interesting shifts she is seeing across the landscape.

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Lucie Greene is the forecaster, strategist, and award-winning author specializing in cultural trends, consumer insight and brand innovation. She has been profiled as a leading global futurist and works with the likes of Apple, LinkedIn, Snapchat, Unilever, NBC Universal, Nickelodeon, L’Oréal, among others. She has been featured as an expert on trends and consumer insights on the BBC, Fox News, CBS, CNBC, Financial Times, and Bloomberg TV. Throughout the episode, Lucie shares her insights into the future of the travel and hospitality industries, and discusses the exciting trends and innovations she foresees in both industries.

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After co-creating the legendary Studio 54, the world’s most famous nightclub, Ian Schrager went on to revolutionize the entertainment, residential and hospitality industries. He has generated spectacular experiences where design, technology, and music merge in a remarkable fashion, influencing the scene for decades to come. In this episode, Schrager discusses his most recent project PUBLIC, as well as his history within the hospitality and travel industries, from the nightclub to the opening of PUBLIC, a hotel which he believes is as close to perfection as possible. He also shares his insights into the travel and hospitality industry, advice on building a loyal customer community, re-inventing luxury for the future and what other interesting shifts he is seeing across the landscape.

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