In a world filled with cynicism, one force stands stronger: optimism.

In this episode, Claude Silver, Chief Heart Officer at VaynerX, offers a refreshing perspective on amplifying positivity while steering clear of toxic positivity. She shares how an unexpected meeting with Gary Vaynerchuk led her to New York and to a role tasked with building "the single greatest human organization."

Drawing from her past in hospitality and advertising, Claude shares insights on transforming traditional HR, managing a large organization with empathy, and leading by example.

Join us as we discuss:

(00:00) Introduction to the episode with Claude Silver (02:23) Claude’s journey to leadership and authentic optimism

(09:55) Why optimism is crucial for leadership

(15:06) Top performers focus on the present, not the past

(20:20) Making fast decisions and building trust at scale

(22:41) Building a service-oriented HR team

(27:04) The power of HR communication in shaping culture

(30:12) Owning your space and initiating change without waiting

Resources:

For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, Or tune in on our website. Original podcast track produced by Entheo. 

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For more on maximizing employee performance, engagement, and retention, click here. Claude Silver’s LinkedIn - click here!