Host Jonathan Porter welcomes the Coker Group’s Andy Sobczyk to the podcast to discuss the risks and opportunities associated with implementing artificial intelligence (AI) solutions in the healthcare industry. The conversation kicks off with a consideration of AI in the area of clinical decision support, where AI platforms can potentially enhance a healthcare provider’s delivery of care. Jonathan and Andy then consider patient-facing care systems powered by AI, such as chatbots, and how these systems have to be evaluated according to the scope of information the chatbot is authorized to provide and the escalation guidelines put in place. The conversation also covers the application of AI to the drafting of clinical notes and the huge time-saving possibilities associated with ambient listening devices coupled with AI platforms. Jonathan and Andy also address the challenges of patient flow and how AI might help healthcare providers optimize workflows and better match supply with demand for healthcare services. Finally, Jonathan and Andy talk about billing, considering the risks and opportunities healthcare providers face in implementing AI solutions to optimize the billing process.

Jonathan Porter | Full Biography

Jonathan focuses on white collar criminal defense, federal investigations brought under the False Claims Act, and litigation against the government and whistleblowers, where he uses his experience as a former federal prosecutor to guide clients in sensitive and enterprise-threatening litigation. At the Department of Justice, Jonathan earned a reputation as a top white-collar prosecutor and trial lawyer and was a key member of multiple international healthcare fraud takedowns and high-profile financial crime prosecution teams. He serves as a vice chair of the American Health Law Association’s Fraud and Abuse Practice Group and teaches white collar crime as an adjunct professor of law at Mercer University School of Law.

Andy Sobczyk | Full Biography

Andy is a vice president for Coker Group's physician services and finance, operations, and strategy divisions. He partners with clients to address challenges involving operational efficiency, organizational structure, physician alignment strategy, financial stability, revenue cycle management, and leadership coaching and development. He also supports compensation valuation work, compensation plan redesign, and strategic business planning.