The author of Difficult Conversations and Thanks for the Feedback as well as a long-time collaborator and friend of Ann Garrido, Sheila Heen joins Dr. Tim Uhl on the Catholic School Matters podcast to discuss Ann's influence on her work at the Harvard Negotation Project and her life, too. As a professor in the Harvard Law School, Heen provides a unique perspective on feedback, conflict, and growth. #catholicschoolmatters