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This session begins with Schaeffer discussing the fact that for many their metrics for 2020 for their accounts payable operations will not be as good as those for 2019. But, she cautions, this is not because the staff was slacking off. In fact, just the opposite is likely to be the case.

She then spends the remainder of the broadcast explaining why this is not true. She goes through seven unique circumstances that many experienced that they may not have realized would impact their metrics. She suggests they make sure they explain these issues too management when the metrics are shared.

Host: Mary Schaeffer (https://www.ap-now.com/)

Credit: Music: https://www.purple-planet.com