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Business etiquette is something few of us think about. But we should, especially as we head into the great unknown of the digital age. Without realizing it, many are trampling on what should be business etiquette simply because they don’t realize the rules have changed.

Deborah Thomas-Nininger teaches soft skills, because, she says, life is too short to not know what to do. The business etiquette rules you may be breaking might surprise you. Business etiquette is not taught in schools and we rarely talk about it. But getting business etiquette rules wrong could mean you send the wrong impression, give off the wrong vibe or simply send an inaccurate reaction.

Thomas discusses the rules of etiquette in today’s digital world and body language messages you may be sending without realizing it. She also talks about verbal responsibility.

Host: Mary Schaeffer (https://www.ap-now.com/)

Guest: Deborah Thomas-Nininger (https://www.dtn-productions.com)

Credit: Music: https://www.purple-planet.com