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Crystal River bills itself as the copyright Manatee Capital of the World, and marketing & content manager Nick Popham makes a strong case for why. A former TV reporter turned DMO storyteller, Nick walks host Larry Aldrich through what makes this stretch of Florida's Nature Coast a genuine hidden gem: 72-degree spring water year-round, thousands of manatees huddling into Kings Bay every winter, and the fact that Crystal River is the only place in the U.S. where you can legally swim with them. It's an old-Florida, untouched kind of place — no Cinderella Castle, no South Beach, just crystal-clear springs, cave channels, biking trails, small-town Elvis lore, and scallop season treasure hunts.
Beyond the wildlife, the conversation digs into how a small team (recently expanded to a mighty eight) punches above its weight — from D.C. legislators to influencer trips to Germany — and how the new Eco Compliant Partnership is reframing manatee tourism around conservation and education rather than the theme-park approach. It's a fun, energetic look at how a county of 170,000 puts itself on the global map.
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Recorded live at VETS 26 in New Orleans, this episode features Cordell Rolle, founder of Rolle IT, a cybersecurity firm about seven years in that works primarily with the federal government and VA, plus B2B clients navigating the new CMMC regulations. Cordell's origin story is the heart of the conversation: a Navy firefighter (damage controlman) who taught himself to install a shipboard software system, got hired by the vendor two weeks before separating, and spent five years traveling ship to ship across Korea, Japan, and the Middle East doing installs. Later, stuck without a promotion at an insurance job, a friend's nudge pushed him to launch his own company — and he built early trust by doing free IT work for nonprofits, which quietly connected him to boards full of community executives who became his first paying customers.
The back half digs into the business itself: Rolle IT grew to 35 people before DOGE-related federal cuts forced a hard lesson in resilience, and Cordell has since shifted his thinking from headcount to output-per-person, with AI integrated in-house rather than sold as a buzzword. He's carved out a niche most firms overlook — airport cybersecurity and IT operations, where the compliance web (TSA, border patrol, airlines, ground crews, dozens of vendors on-site daily) is relentless. It's an energetic, candid conversation about entrepreneurship, veteran grit, and finding underserved markets, capped by a natural fit with Aqua's own airport work and the Xeniq platform.
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About the guest:Cordell Rolle is the CEO of Rolle IT, a Space Coast cybersecurity and technology firm he co-founded in 2019. A 4 Under 40 winner, U.S. Navy veteran, and UCF graduate, he leads a team serving the VA, federal agencies, and defense contractors — with a niche in airport cybersecurity. A Certified Scrum Master and experienced configuration manager, his expertise spans government contracting, team building, and community advocacy through CareerSource and Junior Achievement.
"If your actions inspire people to dream more, learn more, do more, and become more, you are a leader." — John Quincy Adams
Larry talks with Daniel Cohanpour, CEO of Trove Tourism Development Advisors, a New York agency that works exclusively with tourism boards and DMOs across marketing, research, and destination development. Daniel's core message: the industry has changed more in the last six months than ever, and the destinations winning right now are the ones treating traveler research as a living feed rather than an annual report. He makes the case for getting to the root of what travelers actually think and feel — by intent, sentiment, and browsing behavior — and turning that intelligence into segments a destination didn't even know it had.
Then come the receipts. A Jamaica campaign built around community-based tourism that brought roughly 120 locally owned businesses online and kept tourist dollars in-country; a Japan strategy that turned a sentiment study into luxury, wellness, and agritourism plays well beyond the Tokyo-Osaka-Kyoto golden route; and a long-game bet on an understated UAE destination before its first casino ever broke ground. Running through all of it is one stubborn truth Daniel keeps circling back to: AI can target and create at a level we've never seen, but it still can't replicate the relationships — with media, trade, and local partners — that actually move a destination forward.
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About our guest:
Danny Cohanpour (LinkedIn)
CEO/Founder, Trove Tourism Development Advisors
Danny is a tourism development and marketing specialist with deep experience across government agencies and industry associations. He sets the vision and mission behind Trove, partnering with the team and a wide network of collaborators day in and day out to help destinations stand out. A regular voice on the conference circuit, Danny has spoken at the eTourism Summit, World Travel Market, Arabian Travel Market, SPTE, Caribbean Week, and many others.
Larry sits down with Brittany Kenner, marketing director for Murray, Kentucky — the self-proclaimed friendliest small town in America, home to Murray State University and a tourism office of exactly two people running the whole show. Brittany's through-line is that a small budget and a small team aren't a handicap so much as a forcing function: when you can't buy your way into attention, you get very good at earning it. Her headline take is that social engagement isn't dying, it's relocating. The public likes and comments are down, but the real conversations have quietly slipped into DMs and shares — and chasing vanity metrics means missing where the actual interest now lives.
From there it's a clinic in scrappy, place-led marketing: treating Instagram and TikTok like the search engines they've quietly become, putting paid dollars where they actually convert (Spotify and Facebook, not TikTok), and being your own influencer when you can't afford to rent one. Brittany also digs into building a destination brand from the ground up with no marquee attraction to lean on, the genuine synergy she's built with the university, and a charmingly low-tech visitor-guide campaign she hand-addressed herself — Hallmark-movie energy with a real marketing brain behind it.
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Brittany Kenner (Murray CVB site)
Director of Marketing & Communications
Brittany moved to Murray in 2020 and went on to earn a Bachelor of Science in Public Relations from Murray State University. She brings a fresh, energetic perspective to her role as Director of Marketing with the CVB. Her time as an Account Manager at Bauer Entertainment Marketing gave her a solid grounding in brand strategy, the hospitality world, and content creation — all of it central to putting the MKY on the map. Outside of work, you'll find Brittany spending time with her family or out enjoying a good music festival.
Recorded live from the Etourism Conference in Louisville, this one's a fun reminder that the biggest travel trend of 2026 might be walking around on four legs. Coryn Briggs, Senior Director of Marketing at Traverse City Tourism, breaks down TripAdvisor's "VIP Travel" trend — which turns out to mean Very Important Pets, not very important people — and explains why dog and cat owners are increasingly building entire vacations around their animals.
From there, Coryn gets into the stuff every DMO marketer is wrestling with: the agritourism boom (a natural fit for the self-proclaimed Cherry Capital of the World, with 50+ wineries to match), the real AI challenge of picking the right tools instead of just chasing every shiny new one, and the perennial grind of filling shoulder seasons in a four-distinct-seasons destination. She closes on Traverse City's north star — core memories — and the multigenerational families who keep coming back because of them.
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Larry catches up with Cristal Rodriguez, Director of Marketing at Tempe Tourism and a recent Marketer of the Year, for a conversation that covers solo travel, a rooftop renaissance, a 13-years-in-the-making rebrand, and the slightly terrifying reality of competing with ChatGPT for "best pizza in Tempe" searches. Cristal makes a strong case that Tempe isn't trying to out-Scottsdale Scottsdale or out-Phoenix Phoenix — it's carving its own lane as the more elevated, walkable, slower-paced cousin in the metro, and that positioning is finally clicking with the solo-traveler segment they've leaned hard into.
The meatier marketing conversation is about life after the big rebrand reveal. Cristal is candid that plenty of DMOs nail the launch and then coast — she's deep in phase two/three, asking what comes after awareness. She and Larry get into the intangibility problem unique to destination marketing (you can't hold the product, attribution windows are a guessing game), the AI search hit on paid performance, and why the DMO community calling each other "colleagues, not competitors" is becoming a real survival strategy. Also: tequila, jalapeño margaritas, and a half-serious threat to push Larry into a Tempe pool live on Aqua Talks.
Key TakeawaysLarry sits down with Daniel Horsch, Senior Sales Director at Azira, for a wide-ranging conversation about what data can actually do for destination marketers when you stop chasing impressions and start asking better questions. Daniel describes Azira as "the Swiss" of the data world — neutral, flexible, and plugged in across channel partners, agencies, and direct clients — with geolocation data that's universal enough to translate across verticals but laser-focused on travel and hospitality.
The bigger thread here is intentionality. Daniel makes the case that DMOs are getting pulled past the old "heads in beds" scoreboard and into harder questions: Are visitors actually shopping? Eating? Staying longer? Coming back? He shares a sharp example from his pre-Azira days running marketing for a DFW destination, where data showed a nearby high-affinity market was only staying 1.5 days — prompting a budget reallocation to longer-stay markets that drove real economic lift. He and Larry also riff on the realities of AI as a "coworker, not a captain," the death of analysis paralysis, and why no Zoom call will ever replace a real conversation at an event.
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Larry catches up with Ladona Weathers from Visit Table Rock Lake — a marketing department of one running point for an 800-mile shoreline tucked into southwest Missouri (yes, more shoreline than California, and no, you can't drive around it). Ladona makes the case that small DMOs don't have to play small: her org consistently posts top-in-the-state ROI by leaning hard into partnerships, especially co-op work with Silver Dollar City, the wildly popular 1880s theme park right next door.
The bigger conversation is about how authenticity is winning right now. With AI flooding travel research, Ladona argues storytelling from real owners and real visitors is what actually moves the needle — and that goes for influencer strategy too, where micro-influencers and unpolished voices are outperforming the trying-too-hard crowd. She also gets candid about the challenges nobody's talking about, like aging post-COVID resort inventory and the tricky dance of measured growth in a destination that exploded during the pandemic.
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In this episode of Aqua Talks, Larry Aldrich and Mady Dudley explore the role of marketing in veteran outreach and why connecting veterans to resources is both a responsibility and a strategic challenge. Drawing from Larry’s firsthand experience, the conversation highlights the gaps many veterans face when transitioning to civilian life—particularly around awareness of healthcare, education, and employment benefits available through the VA and related programs.
The episode also breaks down how effective outreach is measured, not by profit, but by engagement—more veterans accessing websites, attending events, and utilizing services. From certifications and small business support to building trust and increasing participation, the discussion reinforces that successful veteran outreach requires clear communication, consistent engagement, and a mission-first mindset focused on service
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In this episode of Aqua Talks, Larry Aldrich and Mady Dudley break down how modern destination marketing is evolving—especially through influencer strategy and targeted audience growth. They highlight how travelers now rely heavily on social platforms for inspiration, making influencers a key driver of awareness and visitation rather than just a branding tactic.
Using Punta Gorda/Englewood Beach (PGEB) as a case study, the conversation explores how Aqua strategically partners with influencers from specific feeder markets (like Chicago) to drive measurable travel demand. The episode also touches on broader trends like wellness travel and food-driven tourism, and how campaigns like “Pure Florida Flavor Coast” help position PGEB as a unique, experience-focused destination.
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