Jeff Gallimore is the COO for Zurich North America’s U.S. Commercial Insurance unit. Jeff has served in a wide variety of roles at Zurich for the last 12 years but prior to this, he worked with AIG for 17 years. From his 30-plus years of work experience, Jeff shares some of the key lessons learned in the industry and why he’s excited for the future as a younger generation joins in.

 

Key Takeaways

• A bit about Jeff’s background and how he got started in insurance.
• Jeff shares how he made a conscious decision in selecting his roles and promotions.
• When it comes to the insurance industry, how does it stand in diversity and inclusion today?
• Jeff believes there’s going to be a lot more opportunity in the upcoming years as more Gen Zs enter the workforce.
• It’s important to think outside of the box and not get stuck in a legacy model or mode just because that’s how it’s ‘always been done.’
• What does Jeff say to young professionals about the insurance industry? Why should they pick it?
• How will COVID-19 impact the insurance industry in the next couple of years?
• Jeff shares his perspectives on where the industry is headed five years from now.
• What should insurance professionals be aware of when it comes to insurtech?
• Every business will be impacted by technology in some shape or form.
• If we can’t have as many in-person meetings, how will the insurance adapt? Jeff believes it comes down to development, connectivity, and innovation.
• What does Jeff wish he’d known sooner about his career?
• Jeff offers some words of wisdom to new professionals getting a start in their career.

 

Keep Getting Better

Zurichna.com

Jeff on LinkedIn

 

Quotes

 

“What is the new role and what the capabilities look like in the future? Then you can attract talent that matches what you need to get done.”

 

“You need a little bit of innovation and thinking outside of the box around how to move forward and not be stuck in a legacy mode of ‘this is the way we’ve always done it’.”

 

“I think the office will change dramatically. Going to the office will be a place to specifically meet colleagues. Going to work will look like going to where you work during COVID-19 today.”