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What happens when you choose long-term trust over short-term speed? Psychologist Susan David's powerful question launches us into a revealing exploration of how trust-building decisions fundamentally transform outcomes.

This episode contrasts two dramatically different approaches to organizational change. On one hand, a team that prioritizes rapid implementation, making unilateral decisions and forcing solutions on users can lead to active sabotage and project failure. Another that invests time upfront in building trust-filled relationships and understanding, creating psychological safety can enjoy dramatic success.

The surprising insight: Prioritizing trust building up front doesn't necessarily extend timelines. Strong trust foundations allow teams to move quickly when it matters most, while preventing the costly rework cycles that sink speed-focused strategies.

Listen to discover how trust conversations can transform your most important connections.

We want to thank the team that continues to support us in producing, editing and sharing our work. Jonah Smith for the heartfelt intro music you hear at the beginning of each podcast. We LOVE it. Hillary Rideout for writing descriptions, designing covers and helping us share our work on social media. Chad Penner for his superpower editing work to take our recordings from bumpy and glitchy to smooth and easy to listen to episodes for you to enjoy. From our hearts, we are so thankful for this team and the support they provide us.