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Arjun Sen, How to Win Big by Going Beyond Customer Satisfaction - InnovaBuzz 442
In this episode, I’m really excited to have as my guest, Arjun Sen, a former Fortune 500 executive, an acclaimed Brand Zen™ and one of the top growth drivers in the Brand and Customer Experience space. At Papa John’s, he led the 3,000-restaurant chain to 4-years of record growth. He is a celebrated author of the book “Customer Karma” and a highly sought-after international keynote speaker. His groundbreaking podcast series “Secrets to Win Big®” has a rapidly growing global following.
In our discussion, Arjun talked to me about:
- How we can Wow customers - it's about focusing on their feelings
- Learning from being a customer in your own business
- The key roles of a CEO in any business
Listen to the podcast to learn more.
Show Notes and Blog
The Podcasts
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By Innovation and Human Connection in the Age of AI
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In this episode, I’m really excited to have as my guest, Arjun Sen, a former Fortune 500 executive, an acclaimed Brand Zen™ and one of the top growth drivers in the Brand and Customer Experience space. At Papa John’s, he led the 3,000-restaurant chain to 4-years of record growth. He is a celebrated author of the book “Customer Karma” and a highly sought-after international keynote speaker. His groundbreaking podcast series “Secrets to Win Big®” has a rapidly growing global following.
In our discussion, Arjun talked to me about:
- How we can Wow customers - it's about focusing on their feelings
- Learning from being a customer in your own business
- The key roles of a CEO in any business
Listen to the podcast to learn more.
Show Notes and Blog
The Podcasts
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