In this episode, I’m really excited to have as my guest, Arjun Sen, a former Fortune 500 executive, an acclaimed Brand Zen™ and one of the top growth drivers in the Brand and Customer Experience space. At Papa John’s, he led the 3,000-restaurant chain to 4-years of record growth. He is a celebrated author of the book “Customer Karma” and a highly sought-after international keynote speaker. His groundbreaking podcast series “Secrets to Win Big®” has a rapidly growing global following.

In our discussion, Arjun talked to me about:

• How we can Wow customers - it's about focusing on their feelings
• Learning from being a customer in your own business
• The key roles of a CEO in any business

Listen to the podcast to learn more.

Show Notes and Blog

The Podcasts