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Bryan talks about the importance of taking your time on wood Infestation reports. Don't cut corners and just be honest. Scott talks about things that bother him and how your reputation in this industry is everything. Bryan talks about inspecting a vacant house and the atmosphere of the home. The guys talk about two instances of customer believing their bugs should already be gone...Pest Control shouldn't be this funny!
The guys open the show talking about a guy treating in front of an Applebee's. Bryan sends a shout out to Jasmine Exodus. Scott sends a shout out to John Carney. Scott talks about the rough week he had. The devil is in the details in service. Bryan changes the subject and talks about hourly rates versus production rates. The guys tease something big on the horizon.....will it come true this time....?
The guys have the Icon Jerry Schappert on the show. Jerry was recently on the cover of PMP magazine. The guys pick his brain about growing our businesses through acquisitions. Bryan wants Jerry to walk us through the process of getting to the table for acquisitions. Scott gives a shout out to the owner of Safe Spray John Carney. Bryan talks about an issue he had on a termite letter he did. Jerry announces on the show about the new Pest Cemetery Community that's coming down the pike.
Scott opens the show with something that frustrates him in our industry. Scott and Bryan talk about losing a customer to another company but only to gain them back because their service was better. Bryan brings up having GPS tracking devices on your work trucks. Bryan shares a story about a bad bed bug job and going beyond the call of duty. We must service our customers like they are member's of our family. Shout out to Nina Jenkins with Apprehend.
Bryan and Scott interview Rob Hardin of Rare Jingles. He has been in the pest industry for about 8 years. No Bugs in My Crib was his first Pest Jingle and then a passion was formed and so was Rare Jingles. He started his own company this year called NC Wildlife Experts. Check out this awesome episode
The guys are back with another super awesome show. Bryan tells us about the day he wrangled a snake out of a customers house. Scott shares his brush with COVID-19. The guys share some stories about hard pest to take care of. Scott is dealing with a pesky apt complex.
Bryan and Scott open the show talking about Patrick Baldwin's podcast The Boardroom Buzz. Great interview Patrick! Of course Bryan gets his love in for Jerry Schappert on this episode. Scott shares some struggles he is going through starting his business. Bryan shares he is opening his first office. We shout out to Ann Maria Teresa. You are a true ROCK STAR in our industry. Scott shares that getting old sucks.
The guys open the show talking about the election. Scott asks Bryan his advice on using a vacuum for german roach clean outs. Bryan brings up that the Great Daniel Dye is stepping away from social media. Scott cries a bit but will survive. Scott sends a shout out to Neal Hensen with Do it Yourself Pest Control in Columbus, Ga.
The guys talk with Tony Gonzales with Scorpion Repel. Check out this amazing episode and check them out.
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