As I See It

As I See It

By Drs. Jeff and Susan KegariseMedicineHealth & Fitness
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As I See It episodes

  • Ep #14 Dr. Kegarise Discusses Metallurgy in Eyecare

    Dr. Jeff brings on a special guest, his father Ron Kegarise. Dr. Jeff Kegarise discusses

    metallurgy and its uses in the field of eyecare. Dr. Jeff and Ron Kegarise discuss the main

    elements and metals used. They discuss the properties of stainless steel and the features that

    make stainless steel the material of choice for most.

     

    Dr. Jeff and Ron discuss the different materials used and the transferability of COVID-19 among

    these materials. Stainless steel is commonly used in the medical field. Ron informs us of the

    unique property that copper possesses, in which COVID-19 has tremendous difficulty surviving

    on the surface of this material vs other materials such as stainless steel and aluminum. The

    antibacterial properties of copper make it especially attractive to use during a global pandemic.

    28 min
  • Ep #13 Discussing Optical with Stephanie Moore

    Stephanie Moore is the Regional Optical Manager at Cool Springs Eye Care and Donelson Eye Care. Stephanie grew up in Fort Worth Texas, and went to college for a period of time at Texas A & M. Stephanie Moore is the oldest of 3 children. She has one brother and one sister.

     

    Stephanie has made it one of her missions to make sure opticals are calculated accurately and efficiently, while keeping in line with affordability for patients. Stephanie is ABO certified through the American Board of Opticianry.

     

    Dr. Jeff and Stephanie discuss the different styles of frames and designers from different countries around the world and the distinctions of each area with the design of opticals and eyewear.

     

    Dr. Jeff and Stephanie discuss the craftsmanship and creativity that go into creating every frame.

    45 min
  • Ep #12 Dr. Keg Discusses Neurolens with Dr. Shields

    Dr. Jeff discusses the Neurolens and its dramatic effect on the improvement of headaches and migraines in patients. Dr. Evan Shields discusses his experience with the Neurolens and his own patients. In his experience some of his patients' migraines were completely eliminated. Some patients experience other symptoms aside from headaches such as light sensitivity, dizziness, and neck stiffness. Patients are often surprised that some of these symptoms are due to eye issues and nerve pain.


    The Neurolens help alleviate discomfort that comes from the eyes not being properly aligned and focused. The Neurolens helps the eyes interact the same way.

     

    31 min
  • Ep #11 Get to Know Dr. Evan Shields
    Dr. Evan Shields practices at both Cool Springs Eye Care and Donelson Eye Care. Dr Shields is the lead doctor over the Neurolens Program. Dr. Evan Shields grew up in Kentucky. Dr. Shields obtained his Bachelor's degree from Middle Tennessee State University. He went to Optometry School in Memphis Tennessee at the Southern College of Optometry. Dr. Shields met his wife in college through mutual friends. Dr. Shields and his wife have three children with one on the way due in December.
    Dr. Shields started out in the music business, but decided he wanted to be in optometry during his time shadowing medical professionals in other fields.
    20 min
  • Ep #10 Get to Know Dr. Aimee Jacobs
    Dr. Amy Jacobs was born and raised in St. Louis Missouri. Dr. Jacobs obtained her
    undergraduate degree from Lindenwood University. Dr. Jacobs attended the University of
    Missouri for Optometry School. Originally Dr. Jacobs wanted to be a pharmacist and did a lot of
    shadowing in different areas which is when she decided she liked optometry. Dr. Jacobs found
    her love of eye care because of all the different aspects and areas of practice the field has to
    offer. Dr. Jacobs and her husband Jimmy were high school sweethearts. They just recently had
    a baby. Dr. Jacobs enjoys home design and do it yourself projects.
    18 min
  • Ep #09 Hierarchy of Service Delivery
    Leaders Mission and Vision
    Hierarchy of Service Delivery - borrowed from Disney - when the staff acts like the
    owner wants
    Alignment is so important - what the owner wants is also demonstrated by the staff -
    owner expects staff to act on their behalf when not physically present - ensures the
    practice is represented well
     
    The foundation of the service hierarchy is..
    Safety
    Courtesy
    Patient Experience
    Efficiency
    We are living this concept during COVID - safety is now everyone’s main focus
    Keeping things safe - remind patients how we build safety in a particular visit
    Courteous staff
    Feedback - pos/neg, immediate, and certain
    “Picnics” with the team
    Training - most important training your managers to be aligned
    “When faced with 2 right situations which one do we go with”
    …..
    Drs. Jeff and Susan Kegarise grew their practices in Nashville and Franklin, Tennessee,
    over the last 25+ years. They also co-authored a book One Patient At A Time , which
    you can order today. Drs Jeff and Susan take the reader through 8 chapters and 135
    lessons that they have learned, created processes for and institute in their practices
    every single day.
    A Better Way For Doctors & Patients Are you a doctor who wants to give patients the
    best care, yet struggle with the demands of managing the clinic and the business? Or
    are you a patient who’s tired of poor service, impolite greetings, and providers in a
    rush? Doctors Jeff and Susan Kegarise are here to give you hope. There is a better
    way―for both patients and doctors. In One Patient At A Time, they open the doors to
    their Nashville practice to let patients see how leadership, systems, staff, and doctors
    combine to deliver patient-focused, relationship-driven care. And they show doctors how
    to provide this kind of care by giving specific, implementable steps that drive a culture of
    service to patients―one that patients clearly see as unique, enjoyable, and a better
    experience than the typical doctor visit. Read this book and you will never look at your
    healthcare experience or your practice the same. And you will be better for it.
    22 min
  • Ep #08 Contact Lens and Types of Telehealth Care
    Amy Jacobs - Director of Contact Lens Program at Cool Springs Eye Care and
    Donelson Eye Care
    Contact Lens Care - COVID particularly has an effect on contact lens care - because
    contact lens users touch their face and eyes often - patients cannot be seen for contact
    lens appointments b/c practices are only being seen for urgencies
    The practice is extending contact prescriptions 6 months and shipping for home delivery
    at no charge
    Can COVID be transmitted via the tears? - Can contacts be worn normally? - All
    concerns for patients wearing contact lenses
    Contacts safer for children playing sports
    GVSS - type of contact that is a hard lens you sleep in and helps to reshape the cornea
    - it can help slow down the progression of some vision issues - it is different than a daily
    lens, typically used for longer periods of time
    …..
    Drs. Jeff and Susan Kegarise grew their practices in Nashville and Franklin, Tennessee,
    over the last 25+ years. They also co-authored a book One Patient At A Time , which
    you can order today. Drs Jeff and Susan take the reader through 8 chapters and 135
    lessons that they have learned, created processes for and institute in their practices
    every single day.
    A Better Way For Doctors & Patients Are you a doctor who wants to give patients the
    best care, yet struggle with the demands of managing the clinic and the business? Or
    are you a patient who’s tired of poor service, impolite greetings, and providers in a
    rush? Doctors Jeff and Susan Kegarise are here to give you hope. There is a better
    way―for both patients and doctors. In One Patient At A Time, they open the doors to
    their Nashville practice to let patients see how leadership, systems, staff, and doctors
    combine to deliver patient-focused, relationship-driven care. And they show doctors how
    to provide this kind of care by giving specific, implementable steps that drive a culture of
    service to patients―one that patients clearly see as unique, enjoyable, and a better
    experience than the typical doctor visit. Read this book and you will never look at your
    healthcare experience or your practice the same. And you will be better for it.
    21 min
  • Ep #07 Get to Know Dr. Susan Kegarise
    Dr. Susan - from Ohio
    Graduated from Ohio State - met husband at Ohio State
    Importance and value of education gained during residency
    3 kids
    Originally considered Dentistry then decided to become eye doctor
    Farsightedness - many kids don’t realize how hard their eyes are working - leads to
    issue of near vision reading - diagnosed through reading speed, comprehension, etc.
    Dr. Susan is passionate about helping young children with vision issues
    Not just about an eye exam it is about helping children learn when their eyes and vision
    could be hindering their ability / protecting kids in their sports etc
    …..
     
    Drs. Jeff and Susan Kegarise grew their practices in Nashville and Franklin, Tennessee,
    over the last 25+ years. They also co-authored a book One Patient At A Time , which
    you can order today. Drs Jeff and Susan take the reader through 8 chapters and 135
    lessons that they have learned, created processes for and institute in their practices
    every single day.
    A Better Way For Doctors & Patients Are you a doctor who wants to give patients the
    best care, yet struggle with the demands of managing the clinic and the business? Or
    are you a patient who’s tired of poor service, impolite greetings, and providers in a
    rush? Doctors Jeff and Susan Kegarise are here to give you hope. There is a better
    way―for both patients and doctors. In One Patient At A Time, they open the doors to
    their Nashville practice to let patients see how leadership, systems, staff, and doctors
    combine to deliver patient-focused, relationship-driven care. And they show doctors how
    to provide this kind of care by giving specific, implementable steps that drive a culture of
    service to patients―one that patients clearly see as unique, enjoyable, and a better
    experience than the typical doctor visit. Read this book and you will never look at your
    healthcare experience or your practice the same. And you will be better for it.
    29 min
  • Ep #06 Dr. Jeff Kegarise and Dr. Ming Wang Discuss COVID and Re-Opening, Part 2
    Dr. Wang is a Harvard and MIT graduate (MD, magna cum laude) and one of the few cataract and LASIK eye surgeons in the world today who holds a doctorate degree in laser physics.
    Ming grew up during China’s Cultural Revolution – during which millions of innocent youth were deported to remote areas to face a life sentence of poverty and hard labor. Ming had to play the Chinese violin erhu and learned to dance, in order to escape the labor camp.
    He eventually made his way to America with only $50 and graduated with the highest honor from Harvard Medical School and MIT. Dr. Wang founded a 501c(3) non-profit organization, the Wang Foundation for Sight Restoration, which to date has helped patients from over 40 states in the U.S. and 55 countries, with all sight restoration surgeries performed free-of-charge.
    He was named the Kiwanis Nashvillian of the Year for his lifetime dedication to helping blind orphan children from around the world. Dr. Wang is the co-founder and president of the Tennessee Immigrant and Minority Business Group, and co-founder of the Common Ground Network, a non-profit that focuses on Dr. Wang’s life-long mission to help people find common ground and solutions to our society’s problems.
    This episode was recorded on Friday, April 17, 2020.
    Dr. Jeff Kegarise is the President of Cool Springs Eye Care, Donelson Eye Care, Center for Professional Development, The Tiger Institute for Cooperative Learning, Performance Vision Therapy and author of One Patient At A Time, which he co-authored with his wife, Dr. Susan Kegarise, OD.
    35 min

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