Transactional emails are sent to your customer as a result of a purchased made on your website. These are automated notifications such shipping notices, order confirmations, and cancellations. I coach you through what you need to have for each of these email so that you can get your customer to purchase from you again.

Ecommerce Terms & Condition, Privacy Policy & Contact Us, keeping it simple with some great tools to use. Its a must have in order to conduct business and I'll coach you to how you can put this on your website.

I learned over the years that return policy is a factor of a sale when someone is on a fence when deciding to business with you or not.  Don’t pretend you’re a lawyer and over complicate the return policy, keep the language simple.  It isn’t meant to read like a tax code and make people unhappy, instead, it's to give reassurance to help in creating more sales. I'll teach you how.

Blog is basically an online diary of your yourself, in this case, about things related to your Ecommerce store.  Keep a blog for your online business will give your authority and more opportunities for search engines to pick up content to your site, giving you traffic.  I will show you how.

We're going over 5 tips for your Ecommerce About Us page to get your true fans.  Build a story to build true business.  Get five inspirational ideas and create yours now.

Secure socket layer is basically a file you install on your server to make your website secure. It encrypts private information between the web site and your customers as they browse and make transactions on your Ecommerce site. We will talk about our options and what you really need for secure your online business.

Figuring out the right shipping strategy for your Ecommerce business is not an easy task especially, when everyone is looking for free shipping with their purchases.  Anthony Bottoli from Miva will talk to us about the different shipping methods and so that we can decide which is the best shipping option for us to implement as part of our strateg

FTP is an acronym for File Transfer Protocol. This is best used to backup your website and import a large amount of data to your Ecommerce platform, ie images. Learn how to best use this and optimize your images for better page ranking.

Bulk pricing on your Ecommerce website allows you to offer discounts when customers buy larger quantities of a particular product. They are typically used by wholesalers when they sell to you as the distributor, but we can also use it on our store as an incentive for our customers to order more.

A product importer allows you quickly import mass amounts of products, hundreds or even thousands, using a spreadsheet, like a csv file, into your Ecommerce platform instead of manually entering each and every single product.  This is especially useful when you switch from one platform to another.