ASUG Talks

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This week on ASUG Talks, I am joined by two of my fellow ASUG colleagues, Kelly Dowling and Elizabeth Tuckwell. The three of us were on the ground in Las Vegas for SAP Connect. We got together to discuss our biggest takeaways from the event. 

Key Insights

• Breaking down the news and announcements from the event
• The importance of governance 
• Examples of how SAP customers are different lines of business are leveraging SAP AI

This week in the ASUG community...

• Read our recap SAP for Utilities, Presented by ASUG, Day One
• Listen to my conversation with Balaji Balasubramanian, President, Chief Product Officer - SAP Customer Experience and Consumer Industries 

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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This week on ASUG Talks, Balaji Balasubramanian, President, Chief Product Officer - SAP Customer Experience and Consumer Industries, joins the podcast to talk about how the SAP solutions that enable customers to manage the "front door" of their businesses is changing. 

Key Insights 

• How retail and utility industry changes are spurring SAP CX innovation
• The place of AI in SAP CX solutions 
• Upcoming SAP CX developments and innovations

This week in the ASUG community..

• Read about the groundbreaking solar and wireless charging infrastructure at Pennsylvania Turnpike Commission.
• Gain insight into how fellow SAP customers are using, measuring, and working with AI.

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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In light of the OpenAI/Hugging Face incident and AI leaders' call to pace agentic AI development, ASUG CEO & Chief Community Champion Geoff Scott joins the podcast to discuss what these developments mean for SAP customers' AI investments and journeys. 

Key Insights 

• How the OpenAI/Hugging Face incident is a warning, not a prediction 
• Future agentic AI risks for enterprises--and how to mitigate them
• Practical recommendations for SAP customers based on these developments

This week in the ASUG Community...

• Read Geoff's blog about the importance of harness to AI governance
• Learn about the Tennessee Valley Authority's SAP ERP transformation 
• Join the ASUG Utilities community for a webcast focused on how utility companies are leveraging AI

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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This week on ASUG Talks, we hear about the key themes in the utilities industry and how the upcoming SAP for Utilities conference addresses those topics. 

Key Insights 

• S/4HANA adoption in utilities 
• How utilities are leveraging AI 
• The way agentic AI are helping utilities contend with modern challenges 

This week in the ASUG community...

• Learn from PG&E’s SAP S/4HANA digital transformation and change management journey
• Tune in for a Community Conversation focused on SAP Joule for Developers’s ABAP Ai capabilities and agentic features 

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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This week on ASUG Talks, as we get closer to the SAP ECC end of maintenance deadline, we dive into how organizations can prepare, and the lessons learned from previous SAP ERP transitions. 

Key Insights

• How S/4HANA and AI adoption are now intertwined 
• The importance of data quality 
• Breaking down the "Palantir fallacy"

This week in the ASUG community...

• Preview the road map for SAP Distributed Energy Resources, via SAP utilities product owners
• Join ASUG on Sept. 16 for a Community Conversation webcast focused on the City of Charolettesville's migration from SAP ECC to SAP S/4HANA Cloud

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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This week on ASUG Talks, we dive into fresh ASUG research--focused on our members' SAP S/4HANA adoption. ASUG Associate Director of Research, Blake Baltazar, once again joins the podcast to discuss the research project's findings--and what factors are spurring S/4 adoption.

Key Insights

• The conversation shift from S/4 migration to realizing ROI for the platform
• When ASUG members are reporting they are seeing S/4 value realized
• How enterprises AI strategies factor into their S/4 journeys--and usage

This week in the ASUG Community...

• Read about Olymel, a meat packing company, used SAP SuccessFactors and BTP to drive operational efficiency and employee engagement
• Join ASUG for a community conversation focused on the impact AI is having on teams, roles, and daily work

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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Recorded live at the recent ASUG Carolinas Chapter meeting, this episode of the podcast focuses on how manufacturer Corning leveraged a litany of SAP solutions--including BTP, WorkZone, and SuccessFactor--to drive improved HR processes. 

Key Insights 

• How BTP was leveraged to extend SuccessFactors
• How Corning eliminated spreadsheet-based compensation process
• The ways WorkZone helped create Corning's "one stop shop" for its employees' HR needs 

This week at ASUG...

• Read about Hikma Pharmaceutical’s SAP-enabled serialization capabilities that have been supporting the organization in providing committed supplies to healthcare providers
• Register for a Sept. 3 ASUG Community Conversation with SAP and Leprino Foods focused on designing AI for the autonomous enterprises 

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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This week on ASUG Talks, we dive into SAP's R&D efforts with Yaad Oren, Managing Director of SAP Labs U.S., Global Head of Research & Innovation, and an upcoming keynote speaker at ASUG Tech Connect. He walks us through how is team identifies cutting-edge technology and works to incorporate them into SAP's offerings and, ultimately, drive customer value. 

Key Insights 

• How Yaad's team finds new, innovative techology 
• The tech disruptions that are (or will) impacting SAP customers 
• AI and robotics development 

This week in the ASUG Community 

• Read about the City of Tacoma's SAP S/4HANA & CX journey
• Attend an ASUG Community Conversation webcast focused on PG&E's SAP transformation

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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This week on ASUG Talks, we learn how Illumina, a biotech company focused on develop RNA and DNA sequencing solutions, implemented SAP IBP, resulting in improved supply chain processes and a drop in waste. 

Key Insights 

• Common supply chain hurdles--and how SAP IBP can address them 
• The steps in Illumnia's implementation project
• How Illumnia is using AI in its supply chain operations 

This week in the ASUG Community...

• Read about the knowledge-sharing and education opportunities at the SAP for Utilities Conference later this fall
• Register for ASUG's Aug. 20 Community Conversation, Drive Enterprise-Grade AI Governance with SAP LeanIX and SAP AI Agent Hub

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect

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This week on ASUG Talks, we dive into Komatsu's SAP AI journey, including how its leverage Joule for Developers and Joule for Business to drive increased efficiencies. 

Key Insights 

• How Komatsu approached its AI governance strategy 
• SAP AI use cases
• How the manufacturer kicked off its AI journey and set a foundation for success

This week at ASUG...

• Read about SAP's updates to its on-premise maintenance and support commitments--and what they mean for SAP customers
• Learn how Puget Sound Energy facilitated its SAP Sales and Service Cloud Platform migration--including a seamless cutover

More from ASUG 

• Subscribe the weekly First Five newsletter
• Find your local ASUG Chapter 
• Register for ASUG Tech Connect