Austin Conroy is the Regional Fixed Operations Director for Rohrman Automotive Group, overseeing a wide network of dealerships across multiple states. With over seven years at the company, starting from the sales floor and escalating to his current leadership role, Austin Conroy has demonstrated exceptional adaptability and understanding of various facets of the automotive industry.

Austin Conroy discusses the pivotal role of integrating service and parts departments to enhance operational efficiency and customer satisfaction.

Austin Conroy highlights the Infinite Pursuit program as a key initiative encouraging parts and services to work in unison, aiming to reduce inventory costs while increasing service quality. This approach not only boosts profitability but also ensures a seamless customer experience.

Moreover, Austin Conroy stresses the adoption of innovative tools like Sunbit for financing and Techion for streamlined operations. In the age of technology, being adaptable and tech-savvy is essential. This episode provides invaluable insights into the modern strategies automotive groups can implement to stay ahead in a competitive market.

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Takeaways

Quote

“We hire great people and then we find the best seat on the bus for them.” -Austin Conroy

Connect:

Austin Conroy

LinkedIn: www.linkedin.com/in/austin-conroy-05b4795a

Website: www.rohrman.com

Kaylee Felio

LinkedIn: www.linkedin.com/in/gotopartsgirl

Website: www.partsedge.com