In this Q&A, Matt Sharpe gives us insights from his recent public policy research into the impacts of marketization and casualization on Australian and German universities. The marketization of higher education, although presented as a neutral means to achieve 'efficiencies', inescapably produces “problem tendencies” (cf. Habermas, 1992; Crioni et al, 2015) within teaching, between casualization and reduction of teaching staff and quality of instruction; within research, between free inquiry and applied, quantifiable research; and within institutional culture, between the uncommodifiable, collegial dimensions of academic work and the culture of auditing and compliance promoted by neoliberalism, as well as its attendant costs (Power, 1997; Craig et al, 2014). Matt contextualizes and examine figures from Germany and Australia, explaining why the Australian experience has been so much worse, as the responses to COVID-19 since March 2020 have highlighted.