Give yourself time before reacting to a stimulus, so that you can choose your response deliberately and act with self-determination and focus.

Autonomy vs. heteronomy

Boost your effectiveness in leadership, teamwork and customer contact by developing personal and interpersonal competence. In all three of these areas, the quality of relationships is the key for success. Relational competence has been proven to have a direct influence on the commitment of staff and client loyalty, and so for many companies, it is becoming the crucial factor differentiating them in the market.

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Autonomy vs. heteronomy

Autonomy vs. heteronomy

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