Michael LaMotta joins us to discuss customer service in a crisis.

Laura Tierney joins us to discuss Better Loaner Fleet Management And Consumer Car Technology.

We've returned to some of our past guest to ask them how they help a new employee understand the culture of their organization.

Cory Wright joins us to discuss using phone data to fight back against COVID-19.

Dale Pollak joins us to discuss how dealers can manage their businesses in a manner that will ensure they remain viable and relevant when the market returns to normal.

Susan Givens joins us to discuss the world's current pandemic, the Coronavirus, and the impact it is having on not only Babcox Media, but the automotive industry as a whole.

Joe Henry joins us to discuss the technician shortage and what dealers can do to help solve it.

David Boyle joins us to discuss business continuity during a crisis.

Ali Fawaz joins us to discuss managing customer feedback and your online reputation.

Jack Humbert joins us to discuss amplifying your voice through franchising.