Sales Trainer Marsh Buice returns to conclude our discussion on maintaining confidence in the auto sales game. (Part 2 of 2)

Sales Trainer Marsh Buice returns to discuss how salespeople can maintain their confidence in a competitive world (part 1 of 2).

Callbright's Jordan Bentley returns to discuss engaging customers through social media.

Bill Wittenmyer of ELEAD1ONE returns to talk about beating the average, and what goes into developing the high-producer mindset.

Kevin Butler of Vertical Communications discusses the role of voice communication in your dealership and how to make the most of it.

Keith Sheerly of Drive360CRM talks about fixing your failing CRM, and how to keep it from failing in the first place.

We've returned to past guests to ask them how they, personally, measure their success as leaders.

Len Short of LotLinx joins us to discuss the changing face of social media and online advertising for dealerships.

Adam Robinson of Hireology discusses the place of personality and skills testing in the hiring and placement process.

AutoMate's Mike Esposito discusses the difference between customer loyalty and customer satisfaction, and how to increase them both.