VUX World

Avaya on enterprise AI strategy, with Davide Petramala


Listen Later

Davide Petramala, Director of Customer and Partner Onboarding, Avaya, joins us to share his take on improving your customer experience using conversational AI, and how you can do that using Avaya technology and approaches.


We'll dive into the importance of customer experience and how the bar is constantly being raised, as well as what you can do to keep meeting rising customer expectations. We'll discuss the value of conversational AI for enterprises and how you can get started and scale, whether to go big or go home vs starting small and iterating; waterfall vs agile approaches.


We'll chat about Avaya's approach to conversational AI, cloud technology and its 'composable framework' capabilities. We'll talk conversational automation approaches, partnerships and multimodality and it's right here on VUX World Live.


Links

Avaya.com

Free 2 hour workshop

Connect with Davide Petramala

Hosted on Acast. See acast.com/privacy for more information.

...more
View all episodesView all episodes
Download on the App Store

VUX WorldBy Kane Simms

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

8 ratings


More shows like VUX World

View all
Pivot by New York Magazine

Pivot

9,508 Listeners

Decoder with Nilay Patel by The Verge

Decoder with Nilay Patel

3,147 Listeners

Pod Save America by Crooked Media

Pod Save America

87,160 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,331 Listeners

Off Menu with Ed Gamble and James Acaster by Plosive

Off Menu with Ed Gamble and James Acaster

2,761 Listeners

Hard Fork by The New York Times

Hard Fork

5,508 Listeners

Huberman Lab by Scicomm Media

Huberman Lab

29,137 Listeners

The Mel Robbins Podcast by Mel Robbins

The Mel Robbins Podcast

19,469 Listeners

The Rest Is Politics: Leading by Goalhanger

The Rest Is Politics: Leading

782 Listeners

People of AI by Google

People of AI

11 Listeners

Prof G Markets by Vox Media Podcast Network

Prof G Markets

1,431 Listeners