B-Time with Beth Bierbower

Customer behavior has changed suddenly with safety being a top concern.  Frank Capek, Partner and Transformation Design Leader at Innosight, a strategic consulting firm focused on innovation,  shares why companies must quickly adapt to serve both customers and employees in a way that addresses their concerns for safety, financial security and basic living needs.  Many organizations are rethinking their operating models and must ensure, they don't lose site of the customer experience.

Notes: For more information on Ikigai go to https://en.wikipedia.org/wiki/Ikigai

Jan Fields spent 35 years at McDonald’s working her way up from making French Fries to serving as President of McDonald’s USA.  Jan shares her career journey including leadership and life lessons learned along the way.  Jan also talks about her transition from Corporate Executive to Corporate Board Member.

On our inaugural episode of BTime, we welcome Celia Huber as our first guest on the podcast. Celia is a Senior Partner at the global consulting firm, McKinsey & Company. Over the last 28 years, Celia has led the transformation of organization's strategies across a number of industries throughout the world. On this episode, Beth invites Celia to discuss her insights into the unexpected and drastic changes organizations have had to adapt to during these COVID times. From how business' have fared and adapted, to the global economic responses seen from governments, we get an inside look at how organizations are coping today and the impacts these changes will have in the future.  Find updated information at www.mckinsey.com