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"You always have different angles to consider, but gradually data is getting a bigger role in the decision making. If you would say that you would make big decisions based on just some big data outcome, it's not that easy.You have to consider different angles." - Tula Heikenan
"if we really want to help organizations advance, if we want to do things like process excellence, we can't get there without emotional excellence. That's the stripping point." - Ravi Rao
"It's truly how we interact with our customers through any digital channel that they want to interact with us with. Plus, how do we eliminate all manual roadblocks in that interaction, and also eliminate and accelerate how we deliver on the service." - Nadia de Villa
" It's fun to see an open source, passionate group of people go after an idea. To kind of try and bring it back to its roots, and make it an extremely useful application that solves business problems, at the same time, creates new markets. I think it has blockbuster potential." - Maria Marino
"There's a new distinctly different, ever changing, highly complex as business as usual for the CEO and it's based on constancy of change and necessity of innovation. So the job's never done" - Andrew Moore
"when we talked about transformation, we really looked at what are the core processes that will enable future growth." - Steven Jo
"A lot of folks are raising their hands. Our challenge within is, we actually have to keep up in the up-scaling effort, truly understand what the change means and define what are the appropriate training components." - Nadia de Villa
"There will always be a demand for, “Give me the form of what you did last year just to make sure we're all right.” And there's going to be that full data spectrum, the full set of data shaped in between." - Beju Shah
"What I've learned in my role is to be a coach and ask a lot of open ended questions. And then the other individual comes in with their own solutions that work for them." - Connie Flores
"I don't think you can completely replace recruiter intuition and face-to-face time with some candidates, or even a call, and have a feeling of the person. Because some people have great CV's, outstanding CV's, wrote for them probably, and it doesn't mean they are those people who are there on the paper." - Kamila Grembowitz
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