B2BiQ

B2BiQ

By Seth AdlerNewsBusiness News
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B2BiQ episodes

  • SSON: Anders Emil Balk-Møller, Danske Bank

    "We want to be on top of our business owners' minds. Okay, if it's too expensive, or if it's too time consuming, it's too much into the future. We should be the first thing that they think about." - Anders Emil Balk-Møller

    27 min
  • AIIA: Will Swanson

    "Eventually you hit critical mass and then there aren't those big issues anymore and you've got to start to really find the little stuff." - Will Swanson

    32 min
  • CX: Anil Bhavnani, Pfizer

    "I encourage people to up skill themselves. And really that's my conversation with a lot of my direct reports and the people who do work in our shared services, that you know you've got to change with times." - Anil Bhavnani

    35 min
  • PEX: Ale Marvaldi, Richard Conroy, Sinead Divine, P&G

    "You need to have an openness to listen and that's been something that has come naturally to some people, but not to others. So we've got to develop that from the bottom up, and the top down and P&G's great at driving this kind of diversity " - Sinead Divine

    22 min
  • AIIA: Matt Gusteitus, Eli Lilly

    "I think the key thing is really helping people understand that you've gotta get on the path and get moving. Because if you're worried about something or you're afraid of taking risk, I think that's gonna really hurt you in the long run." - Matta Gusteitus

    26 min
  • SSON: Justin Reilly

    "If you don't understand why diversity is important, and you're doing it because you were told it's important, you're already losing." -Justin Reilly

    30 min

About B2BiQ

From the publisher's feed

B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.