No! We're not naming names. Kevin and Karen are fictional characters that embody certain characteristics that are amusing to observe in the wild, but not so fun to deal with when they're your clients.

Have you ever had anyone white-out your contract? Elizabeth reminds us of why you pay attention to the details. She also gives us some awesome advice about preventative maintenance, checking the forms on your site, and responding to rude people.

Check your contact form!

Don't throw business cards

Whiteout is not acceptable on contracts

Dealing with clients who are bullies

A stressed client isn't always a bad client

What's she up to this year?

In the last episode of the Bad Clients Podcast, we heard Briar Harvey tell the tale of The Finisher, a fine gentleman who send Danielle Fournier a picture of his nether regions. This week Danielle tells us her side of the story and the red flags she should have paid more attention to leading up to the "final event". We also get a second-round with the client who was never satisfied with anything that finally took a 6-hour phone call to appease!

Welcome to the very first episode of Bad Clients Podcast! Briar Harvey, sales funnel extraordinaire, joins me to talk about a client who became extremely excited about the sales proposal she sent and sent her other client the evidence.