Two elderly women are assaulted by the same CNA who was assigned to care for them. Detective Robert picks up the case and sits down with the suspect for a lengthy interview, walking away with a confession. But when Robert puts out a media release, the phones don't stop ringing. Victims come forward. Former coworkers admit they knew something was wrong. What emerges is bigger than one case. It's a picture of a broken system that allowed a predator to keep operating.

Sergeant Robert has been in law enforcement for over 20 years. Prior to becoming a detective, he spent nine years on patrol, where he served as a Field Training Officer (FTO) and an FBI-trained hostage negotiator. As a detective, he worked in a unit that investigated crimes against children, including sex crimes, serious physical abuse and child homicides. He was later re-assigned to the violent crimes unit, where he investigated homicides, robberies and other serious felonies. He was an active member of his county’s major crimes team, which investigated homicides and officer-involved shootings. After 10 years in investigations, Robert was promoted to sergeant.