You won’t want to hear this, but as I stated in a previous episode on “Building A Shark Tank”, having an extra few seconds to orient and observe BEFORE responding to a physical or mental event gives you the edge over most other leaders.  The common name for the practice that develops this edge is mindfulness, or meditation.  It’s not only trendy, it’s table stakes, at this point, to be able to control your emotions and to telegraph self-mastery to those you lead and work with.