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Mike King is the Director of Global B2C Commerce at Slalom, specializing in implementing highly robust and complex Salesforce solutions.  In this episode, we discuss how to lay the groundwork to leverage eCommerce technology to empower power instead of letting people get in the way of what technology can do. Mike King has worked on multiple enterprise Salesforce Commerce Cloud implementations with a variety of agencies, implementing large eCommerce solutions, and has been at the intersection of technology and people for over a decade.