In this Barrels and Roots episode, I sit down with Ben Salisbury, founder of Salisbury Creative Group, who has spent more than four decades in wine and hospitality and now helps wineries and distilleries accelerate sales, improve execution, and win in today’s brutal market. We talk about the biggest misconceptions wineries still cling to, especially the idea that great wine, great packaging, luxury branding, and a beautiful estate will magically carry the business.
Ben breaks it down in plain terms, that is table stakes now, and the real game is understanding your customer, serving their needs, and adapting fast because the wine industry has changed dramatically. We get into the unsexy realities of distribution and the three tier system, why relying on distributors to “sell it for you” is a trap, and why “more accounts, more states, more placements” can actually be the wrong strategy. Ben shares the behind the scenes truth about what keeps restaurant and retail accounts, consistent supply, logistics, trust, and dependability, not a fancy pitch or a perfect origin story.
I connect it to content and media, because the same shift is happening everywhere, your product can be excellent, but if you do not learn modern selling, focus on the right buyers, and go narrow and deep instead of wide and thin, you get buried.
If you are a winery owner, founder, sales leader, or anyone trying to grow in a crowded market, this conversation is a straight up reset on wine sales strategy, customer empathy, and what it actually takes to sell through in 2026 and beyond.