Artificial intelligence is already shaping organisations, governments, and public services. Many of the most important AI decisions are being made by default rather than by design.
In this episode of BASELINE, Ian speaks with Jonny Williams, Chief Digital Adviser to the UK Public Sector at Red Hat, about why AI feels confusing, why value feels elusive, and why leadership matters more than models.
This conversation explores the real architecture behind AI systems, how technology stacks align with national interests, and why transparency and openness are now prerequisites for trust. Jonny explains why AI is not primarily a technical challenge, but a leadership and operating model challenge, closer to the role of a COO than a CTO.
Topics include AI sovereignty, Wardley mapping, open versus closed models, national infrastructure, mechanised government, digital identity, and why organisations risk losing agency if they allow AI decisions to drift to technologists alone.