We have all experienced the annoyance of a waiter that has disappeared, whether it’s because you need menus, you’ve been waiting to place your order, and especially when you are in a rush to pay your bill. Rene Batsford, CEO andFounder of OrderPay, realized that ordering and paying haven’t really changed for 20 years and there was an opportunity to enhance operational effectiveness that ultimately results in happier customers. OrderPays aims to provide ‘a simple and seamless way to deliver at table ordering and payment” to simplify life in hospitality. In this episode, we talk to Rene about the competing technologies in this space, and what he sees as a ‘panacea’, one technology enabling many different use cases in the consumer journey.

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