Bean There, Done That!

Bean There, Done That!

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Bean There, Done That! episodes

  • Small Business Restructuring and Working with the ATO. With Peter Biazos

    In this episode of Bean There Done That!, host Phil Di Bella is joined by Peter Biazos, the founding director of B&T Advisory. Together, they delve into the intricacies of the Small Business Restructure regime introduced by the Liberal government in 2021. This initiative is designed to help businesses manage ATO debt effectively and avoid liquidation. Peter shares his extensive experience in solvency accountancy and provides practical advice on how small businesses can navigate financial difficulties, particularly those exacerbated by the COVID-19 pandemic.


    Key Topics and Themes:

    • Introduction to the Small Business Restructure regime
  • Eligibility criteria for small business restructuring
  • Benefits of proactive engagement with the ATO
  • Success stories and real-life examples of businesses saved through restructuring
  • Importance of paying employees and superannuation first
  • Advice for suppliers to protect themselves
  • The current economic landscape for small businesses in hospitality and construction

    • About Our Guest:

    Peter Biazos is the founding director of B&T Advisory with over 25 years of experience in solvency accountancy. He has held numerous senior positions and partnerships and is a registered liquidator. Peter is dedicated to helping businesses avoid insolvency through proactive restructuring and financial management.

    Takeaways:

    • The Small Business Restructure regime offers a viable path for businesses to manage ATO debt and avoid liquidation.
  • Proactive engagement and compliance with the ATO are crucial for successful debt management.
  • Paying employees and superannuation should always be prioritised.
  • Early consultation with financial advisors can provide more options and better outcomes for struggling businesses.

    • Links and Resources:

    • B&T Advisory
  • Coffee Commune
  • ATO Small Business Restructure Information

    • Don't miss this episode if you're dealing with ATO debt and looking for proactive solutions. Tune in now on [platforms]. For personalised advice, contact Peter at B&T Advisory and join the Coffee Commune for support and resources.

    Time-Stamped Key Points:

    • [00:00:40] Introduction to the episode and guest, Peter Biazos.
  • [00:01:17] Overview of ATO issues and introduction to the Small Business Restructure.
  • [00:02:00] Peter's background and expertise in insolvency accountancy.
  • [00:02:27] Discussion on the proactive approach to business solvency.
  • [00:02:47] Details on the Small Business Restructure and its setup.
  • [00:03:00] Eligibility requirements: debts under $1 million, superannuation payments, and up-to-date ATO lodgements.
  • [00:04:03] Importance of proactive communication with the ATO.
  • [00:04:40] Breakdown of the restructuring process and associated costs.
  • [00:05:20] Example of a successful restructuring case saving over $100,000.
  • [00:07:20] Voting process and compliance history’s impact on ATO decisions.
  • [00:08:20] Checklist for businesses considering restructuring.
  • [00:11:07] Advice for businesses struggling with financial difficulties.
  • [00:12:12] The importance of personal guarantees for suppliers.
  • [00:13:40] Tips for businesses to manage cash flow and expenses.
  • [00:15:20] Success stories from Peter’s clients.
  • [00:16:17] Advice for suppliers on protecting their interests.
  • [00:18:00] The current economic environment and its impact on small businesses.
  • [00:20:27] The significance of open communication with landlords, suppliers, and staff.
  • [00:21:20] Final advice: early engagement with financial advisors.

    • Produced by The Podcast Boss. For more information, visit thepodcastboss.com.

    25 min
  • Mastering Strategies for Financial Management, Efficiency, and Growth in the Hospitality Industry. With Rhian Shellshear

    On this episode of "Bean There Done That," industry expert Rhian Shellshear from Italian Gelato Concepts shares his extensive knowledge on business performance and cost optimisation. With over 22 years in the coffee and hospitality sector, Rhian offers practical advice on equipment selection, financial management, and the benefits of comprehensive consultancy services. We explore shared and dark kitchens as innovative solutions for testing business concepts with minimal risk. Learn how collaboration, efficient space utilisation, and strategic planning can drive your business forward in challenging times. Tune in for insights that will help you navigate the current economic landscape and prepare for future growth.


    Rhian Shellshear is the Commercial Operations Manager at Italian Gelato Concepts, with a career spanning over two decades. He has worked with brands like Soul Breads, Adriano Zumbo, and Couch at Howard Smith Wharves, and has represented Australia in international competitions, get in touch with Rhian Shellshear on LinkedIn


    Key Takeaways:

    • Understand ROI when investing in equipment.
  • Manage CapEx costs effectively.
  • Explore shared and dark kitchens for testing business concepts.
  • Leverage collaboration to expand business opportunities.
  • Adapt to changing market conditions and consumer behaviours.


    • Highlights:

    • "Working on your business, not just in it, is crucial for growth."
  • "The right equipment ensures quality and better ROI."
  • "Shared kitchens minimise financial risk for new ventures."
  • "Collaboration opens new revenue streams."


    • Timestamps:

    • [00:02:00] Business Performance and Cost Optimisation: Managing costs and capital expenditures.
  • [00:08:10] Benefits of Shared and Dark Kitchens: Low-risk environments for testing business ideas.
  • [00:16:10] Strategies for Business Efficiency and Growth: Scaling down physical footprint and adjusting operating hours.
  • [00:20:57] Collaboration and Growth in Business: Preparing for major events and building strong partnerships.
  • [00:30:07] Coffee Commune Thank You Message: Appreciating the insights from Rhian and the Coffee Commune team.


    • Enjoyed this episode? Subscribe, leave a review, and visit our website at The Coffee Commune for more insights. Follow us on social media for the latest updates and episodes.


    Links and Resources:

    • The Coffee Commune Business Performance Paper
  • Silver Chef
  • Turbine Sunshine Coast
  • Food and Agribusiness Network (FAN)
  • Facebook: The Coffee Commune
  • LinkedIn: The Coffee Commune


    • Questions? Email us at [email protected] or visit our contact page.


    #CoffeeCommune #BusinessPerformance #HospitalityIndustry #Gelato #SharedKitchens #BusinessConsultancy #CapExCosts


    31 min
  • POS Power: The Secret Ingredient to Thriving Cafe Businesses. With Jacob Kelly

    Could your cafe's profitability be just a tech upgrade away? Join me, Phil DiBella, alongside Jacob Kelly, General Manager at Innovators Direct, as we serve up a brew of knowledge on advancing your cafe's operations through technology. This episode steeps with insights into how bespoke POS systems can be the secret ingredient to enhancing your menu, team performance, and overall business efficiency. We're not just talking about the jingle of the cash register but also the symphony of data and strategy that can turn a good cafe into a community cornerstone.



    Do you feel like you're juggling orders, payments, and loyalty programs without a safety net? We discuss the move towards integrated tech solutions that act as a digital barista, managing the hectic rush of the hospitality industry with fines and ease. With Jacob's expertise, we explore how interconnected systems, especially in payment solutions and online ordering, can save you more than just a few headaches – they're an investment poised to streamline your operations and amplify your business growth. And for those doubting the power of loyalty, let us introduce you to platforms like Byte, where targeted promotions meet customer convenience to brew a stronger bond with your patrons.



    Peering into the future, we're not just predicting the next coffee trend – we're looking at the evolution of POS technology itself. The forthcoming omni-channel loyalty systems are setting the stage for a new era in customer engagement, one where every sip and snack counts towards a more personalised and rewarding cafe experience. As Jacob shares how Innovators Direct's unwavering support is helping their extensive client base thrive, we ensure this episode is more than just talk – it's filled with actionable advice that can truly transform your cafe into the go-to spot for tech-savvy coffee lovers. So, sit back, pour yourself a cup, and let us guide you through the digital transformation of the hospitality sector.



    Highlights


    (00:02) Technology in Hospitality Industry Innovation


    This chapter, I sit down with Jacob Kelly from Innovators Direct to discuss the pivotal role of technology in enhancing the skillset of cafe operators. We address the findings of a recent study highlighting that operational know-how, not red tape, is the primary challenge facing the cafe industry in Australia. Jacob emphasises the importance of using technology, like bespoke point-of-sale (POS) systems, to collect data, analyse business performance, and develop strategies for menu optimization and team management. We examine how understanding and implementing the right technological solutions can significantly impact the efficiency and profitability of a cafe.



    (07:38) Integrated Technology Solutions for Efficiency


    This chapter highlights the importance of integrated technological solutions in streamlining business operations and reducing workload. We explore the risks of non-integrated systems and the value of integration, particularly in payment solutions and online ordering. We emphasise looking at technology investments not just in terms of cost but in terms of the efficiencies and savings they can bring, especially in labour. Additionally, we touch on the benefits of using data to run a business effectively and the role of technology in gathering that data to inform strategy and customer engagement. Loyalty programs and their implementation through platforms like Byte are also discussed, including their cost-effectiveness and potential to increase customer spending through targeted promotions and convenience.



    (17:45) Importance of Business Performance Metrics


    This chapter examines the importance of tracking various metrics in business performance, with a focus on the often-overlooked average transaction value. We discuss how small increases in this figure can significantly impact a business's top and bottom lines, emphasising the need for strategies like upselling to enhance revenue. Additionally, we consider the importance of understanding wages relative to earnings and how technology can assist in optimising labour costs and operating hours for profitability. We also explore the realities of POS system reliability and the misguided allegiances or biases that business owners may have towards certain brands, highlighting the inevitability of technological issues regardless of a company's size or investment.



    (24:31) Future Innovations in POS Technology


    This chapter we explore the latest trends and technological innovations in the POS and hospitality industry, focusing on the emergence of omni-channel loyalty systems that integrate POS, FPOS, and online ordering to enhance customer engagement. I highlight the collaborative efforts between companies to offer these advanced services not only to large players like AVC or ALH but also to smaller businesses, enabling them to improve customer service and accrue loyalty points from various ordering methods. With insights from Jacob Kelly of Innovators Direct, we discuss the importance of data analysis and strategic planning for business sustainability and growth, and how his team provides round-the-clock technical support to their now 700-strong client base across the country. I underscore the impact of a robust POS system on business performance, advocating for a proactive approach to adopting new technologies in the hospitality sector.


    Produced By The Podcast Boss

    29 min
  • Café Transitions: Selling, Valuing, and Franchising Insights from Industry Expert Craig Hong

    Ever wondered what it takes to sell one's café for top dollar? Join Phillip Di Bella as he sits down with Craig Hong, Hill House Legal Partners Director, to explore the inner workings of café sales, equity sharing, and the buzzing world of franchising. In this candid conversation they get down to the brass tacks of maintaining healthy business accounts, safeguarding intellectual property, and why one should keep their café in tip-top shape for the ever-watchful eyes of potential buyers.  As they unpack Craig's experiences, listeners will be privy to the nuances of employee equity sharing and shareholder agreements—a game changer for those wanting to lessen their grip without losing their legacy. Hear firsthand how Hill House legal Partners approach gradual ownership transitions, and why the blend of different share classes can be a masterstroke for aligning new stakeholders with one's business's vision, bringing strategies that could fundamentally shift how one views and grows their business interests. 


    They close the episode on franchising—demystifying the legal labyrinth and financial models that can make or break one's café chain dreams. From the allure of belonging to a bigger brand to the intricate dance of franchisee-franchisor relations, they cover it all. 


    Craig's sage advice will prove indispensable, whether one is looking to franchise their café or just ensure its legal health. So, grab your pen and paper, and let's get into the nitty-gritty of café business brilliance!



    Highlights


    (00:02) Selling Cafes and Business Performance Strategies


    This chapter, I sit down with Craig Hong from Hill House Lawyers to unlock key strategies for cafe owners looking to sell their business. We explore the importance of having a clean and separate business account from personal finances, the necessity of written contracts, and ensuring intellectual property like trademarks and business names are properly registered. I emphasise the significance of running a business as if it's always ready to be sold, highlighting that this mindset promotes constant improvement and prepares the business for potential buyers. We also touch on the concept of goodwill in business valuation, discussing how to secure and document the unique aspects that contribute to a business's intrinsic value, such as favourable supplier agreements and positive employee records.



    (12:25) Equity Sharing and Shareholder Agreements


    This chapter focuses on the critical steps business owners should take to prepare for either selling their business or extracting some value from it without giving up ownership. We cover the importance of delineating personal and business assets, protecting unique aspects of the business through trademarks, and securing supplier agreements. The conversation then shifts to strategies for owners who wish to retain their business but reduce their workload or cash out some of their equity, with an emphasis on employee equity sharing. Craig shares his personal experience with gradual ownership transition at Hill House, underscoring the value of having a clear pathway and agreement for key employees to invest in the business. The dialogue also touches on different classes of shares, shareholder agreements, and the need to align expectations when introducing new stakeholders to the business.



    (23:51) Franchising


    This chapter covers the essentials of franchising, including the advantages such as having a unique offering, the importance of providing training and support including marketing, and leveraging buying power across multiple stores. I share insights from my experience with Dibella Coffee and how disclosing the benefits in franchise documents is crucial. We also consider the franchisee's perspective, emphasising the confidence gained from being part of an established system with support and market presence. Additionally, we touch on common pitfalls and the importance of understanding franchise agreements, renewal terms, and potential costs. Lastly, we examine different models of collecting franchise fees, such as upfront payments, ongoing licence fees, and making money from required product purchases, using examples like McDonald's real estate strategy to highlight the diversity in franchising structures.



    (28:27) Franchising and Legal Advice for Businesses


    This chapter we explore the critical importance of knowing your numbers and creating a sustainable financial model when considering franchising, particularly in the cafe industry. I share insights on the slim profit margins cafe owners face and the impact of franchising fees on their bottom line. We discuss the necessity of having a model that benefits both the franchisor and franchisee, emphasising the need to avoid placing undue pressure on franchisees to prevent a potential snowball effect of failure. We also touch upon the role of legal advisors in the early stages of franchising, recommending a proactive approach to legal counsel to avoid costly reactive measures later on. Craig from Hill House Lawyers provides advice on when to engage a lawyer, highlighting the value of seeking legal advice as an advisory service rather than as a transaction. The conversation wraps up with a reminder to listeners to reach out to legal professionals early to ensure peace of mind and to keep their business on the right track.


    Produced By The Podcast Boss

    34 min
  • Innovation at the Checkout: How Tyro is Changing the Game for Cafes and Restaurants. with Daniel Kydd

    Join Phillip Di Bella as he dives into an engaging conversation with Daniel Kydd from Tyro Payments. This episode uncovers how Tyro's innovative payment solutions are transforming the way cafes and restaurants operate, offering seamless integration and customer-focused services that propel business growth. Discover the essence of customer obsession, the future of payment technology, and strategic marketing insights that can elevate your business to new heights.

    Key Takeaways:

    • Tyro's ecosystem facilitates a smooth operational flow for cafes and restaurants, integrating crucial systems for an enhanced customer experience.
  • The company's customer-centric approach and flexible solutions cater specifically to business needs, setting Tyro apart from competitors.
  • Tyro's marketing strategies emphasize storytelling and emotional engagement, leveraging internal and external channels to effectively communicate their value proposition.
  • Exploring the future of payments, Tyro is at the forefront of innovations like facial recognition and embedded payment systems, promising a revolution in the payment experience.

    • This episode with Daniel Kydd from Tyro Payments encapsulates the critical role of innovation and customer service in driving business success. Tyro's forward-thinking solutions and commitment to addressing real-world challenges offer invaluable insights for businesses aiming for growth and resilience in a competitive landscape.

    Apply the lessons from today's discussion to enhance your business operations and customer service. Remember to share this episode, subscribe for more insightful content, and rate us. Your support helps us bring you the insights you need to thrive.

    Links and Websites:

    • Tyro Payments
  • The Coffee Commune

    • Produced by The Podcast Boss https://www.thepodcastboss.com.

    #CoffeeCommune #BeanThereDoneThat #Innovation #CustomerService #PaymentSolutions #BusinessGrowth #Tyro #PodcastLife #Entrepreneurship #HospitalityIndustry #CafeCulture #RestaurantManagement #TechInHospitality #BusinessStrategy #AustralianBusiness #HospitalityTech #Podcasting #Podcasts #PodcastersOfInstagram #PodcastShow #AudioContent #PodcastHost #PodcastCommunity #FoodAndBeverage #TechSolutions #CafeOwners #RestaurantTech

    28 min
  • Resilience Redefined: The Lauren Hall Odyssey

    Join us on "Bean There Done That!" for an engaging episode with Lauren Hall, a force in entrepreneurship who turned challenges into opportunities. This episode features an in-depth interview with Lauren Hall, a serial entrepreneur and CEO/founder of Ivvy, sharing her remarkable journey from starting her first company at 17 in South Africa to building five multi-million dollar companies across various industries and now making a significant impact in Australia. Overcoming immense personal and professional adversity, including the traumatic loss of her father and relocating to Australia with nothing, Hall's story is one of resilience, adaptability, and unwavering determination. With over 25 years of experience, raising over 30 million in capital, and scaling businesses globally, she shares insights into overcoming obstacles, the power of believing in oneself, the importance of building a supportive team, and her vision for Ivvy. Hall also discusses the challenges and responsibilities of being a female entrepreneur, advocating for equality and offering advice to the next generation. Her journey is not only a testament to her indomitable spirit but also serves as inspiration for entrepreneurs and leaders around the world.


    🌟 Highlights & Key Takeaways:

    • 🚀 Lauren Hall's entrepreneurial journey from starting her first company at 17 to becoming a global entrepreneur.
  • 🌍 Her success in building multimillion-dollar companies across diverse sectors, including technology and pharmaceuticals.
  • 💡 The importance of resilience: Lauren shares how overcoming significant adversity was pivotal in building her business.
  • 🌐 Insight into the challenges and triumphs of global expansion and the role of innovation in business scalability.
  • 🏅 Lauren's perspective on leadership, the power of building the right team, and fostering a culture of excellence and innovation.
  • 🎯 The critical role of personal branding in entrepreneurship and the impact of social media.
  • 🎉 Celebrating achievements while emphasizing the journey over the destination.

    • Take action based on the episode:

    Embrace the journey of entrepreneurship with resilience and open-mindedness. Draw inspiration from Lauren's story to navigate your path, invest in building a strong team, and don't shy away from challenges. Remember, it's the relentless pursuit of your vision that defines success.

    Engage with us:

    We'd love to hear your thoughts on this episode! Subscribe, rate, and review "Bean There Done That!" and share your takeaways.

    Produced by The Podcast Boss https://www.thepodcastboss.com.

    #Entrepreneurship #Resilience #Innovation #Leadership #GlobalBusiness #PersonalBranding #LaurenHall #Podcast #BeanThereDoneThat #ThePodcastBoss #Inspiration

    59 min

About Bean There, Done That!

From the publisher's feed

Welcome to ”Bean There, Done That!” your essential podcast for mastering the world of hospitality. Hosted by industry expert, Phillip Di Bella, we cut through the noise to deliver straightforward, actionable insights and strategies.