Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEA

In this conversation, Jasmine and Kayla discuss various aspects of running a beauty business, focusing on training, social media strategies, and the importance of adapting to changes in online learning and content creation. They explore the significance of search ability on platforms like Instagram and TikTok, the need for engaging video content, and the metrics that matter for improving social media performance. The episode also features humorous client stories during the 'Tea Time' segment, adding a light-hearted touch to the serious discussions.

Takeaways

• Technical challenges can happen to anyone, even tech-savvy individuals.
• Training others can lead to personal growth and new insights.
• Business opportunities can arise unexpectedly, such as purchasing a salon.
• Membership models in online learning may be losing relevance.
• Social media is evolving, and businesses must adapt their strategies accordingly.
• Searchability on platforms like Instagram is becoming crucial for visibility.
• Creating content that is savable and shareable is key to engagement.
• Video content is essential for connecting with audiences in 2025.
• Understanding analytics can help businesses optimize their social media efforts.
• Client interactions can lead to unexpected and humorous stories.

KAYLA: https://www.instagram.com/socialsforsalons/

JASMINE: https://www.instagram.com/bellabronzetans/

TIMELY: https://www.gettimely.com/

Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEA

In this episode, hosts Kayla and Jasmine welcome Jade Spehr, co-owner of JadeStart, a coaching and consulting firm dedicated to helping beauty and aesthetic businesses thrive.

They discuss Jade's journey from corporate law to coaching, the importance of self-care in the beauty industry, and share inspiring client success stories. The conversation also covers practical advice on navigating cancellation policies, understanding non-compete laws, and the ethics of incentivising reviews.

The episode concludes with humorous client stories during 'Tea Time' and a celebration of JadeStart's upcoming 10-year anniversary.

**PSA please ignore how many times I say 'like" in my story - when I get hungry my brain stops working - Jazz

Jade's Free Course Link: https://www.jadestart.com/The_Elevate_Series_Course

JADE: https://www.instagram.com/jadestart_/

KAYLA: https://www.instagram.com/socialsforsalons/

JASMINE: https://www.instagram.com/jasminescarr_/

TIMELY: https://app.gettimely.com/register

Takeaways

• Jade Spehr is the co-owner of JadeStar, focusing on beauty and aesthetic businesses.

• Self-care is crucial for beauty professionals, with facials being a favorite treatment.

• Cancellation policies must be clearly communicated to clients before appointments.

• Understanding profit margins is essential for enforcing cancellation fees.

• Non-compete clauses can be difficult to enforce and may be scrapped in future legislation.

• Incentivising reviews can lead to legal issues if not handled correctly.

• Building strong relationships with staff can prevent issues when they leave.

• Client success stories highlight the transformative power of coaching.

• The beauty industry is filled with unique and sometimes unhinged client experiences.

• JadeStar is celebrating its 10-year anniversary with a free 10-part course.

Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEA

In this engaging conversation, Jasmine and Kayla chat with Clare Ripsher from Five Star Therapist about her journey in the beauty industry, the importance of creating a memorable client experience, and strategies for client retention.

They discuss the significance of personal connections with clients, the need for continuous upskilling in the beauty field, and share humorous and outrageous stories from their experiences in the industry. Clare also shares insights on her training programs and how she aims to elevate the standards of beauty therapy.

TAKEAWAYS:

• Creating a five-star experience involves personal connections with clients.

• Client retention is built on trust and consistent communication.

• Upskilling is essential in the ever-evolving beauty industry.

• A memorable client experience can lead to referrals and repeat business.

• Understanding clients' needs is crucial for personalised treatments.

• The beauty industry is shifting towards niche specialisations.

• Effective communication can enhance the client experience significantly.

• Training staff to provide exceptional service is vital for business success.

• Listening to clients' feedback helps improve services and offerings.

• Building a community around your business fosters loyalty.

KAYLA: https://www.instagram.com/socialsforsalons/

JASMINE: https://www.instagram.com/bellabronzetans/

TIMELY: https://www.gettimely.com/

CLARE: https://www.instagram.com/5startherapist/

We are back for Season 2 and are super excited to partner with Timely as our sponsor!

Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEA

In this episode, Kayla and Jasmine discuss the importance of Timely in the beauty industry, balancing work and family life, and the art of manifesting goals. They share personal stories, product recommendations, and the significance of positive language and realistic goal setting for 2025. The episode concludes with humorous anecdotes from the beauty industry, emphasising the shared experiences of beauty professionals.

KAYLA: https://www.instagram.com/socialsforsalons/#

JASMINE: https://www.instagram.com/bellabronzetans/?hl=en

TIMELY: https://app.gettimely.com/register

In this episode, Kayla and Jasmine welcome personal finance expert Sarah Megginson to discuss the importance of women in finance, personal finance journeys, and practical financial advice for individuals and business owners.

They explore the challenges women face in financial literacy, share personal stories, and provide insights on credit card strategies and evaluating payment platforms for businesses. The conversation emphasizes the need for financial independence and the importance of understanding one's finances.

In this conversation, Kayla and Jasmine discuss the importance of forecasting in business, especially when making decisions that impact the future. They delve into the complexities of rewarding staff during the holiday season, particularly regarding tax deductibility and fringe benefits. The discussion emphasizes the need for effective financial management, including maintaining multiple accounts and being aware of potential money leaks in business operations.

They also share practical money-saving tips for business owners, highlighting the importance of being proactive and informed about financial decisions.

Kayla and Jasmine discuss various financial strategies for business owners, emphasising the importance of asking questions, conducting regular audits, and streamlining operations. They share personal anecdotes about negotiating fees and managing expenses, as well as humorous takes on questionable tax deductions. The discussion highlights the need for proactive financial management and the benefits of regular check-ins to maintain financial health.

KAYLA: https://www.instagram.com/socialsforsalons

JASMINE: https://www.instagram.com/bellabronzetans/

SALON FIRST: https://www.salonfirst.com.au/

This episode is proudly sponsored by Salon First - make sure you use the code BEAUTIESANDTHETEA15 for 15% off your next order!

In this episode, hosts Kayla and Jasmine welcome Lucy, the director of Lash Rescue, to discuss her journey in the beauty industry plus discuss the challenges of launching a product and the importance of branding and marketing.

They explore Lucy's favourite beauty treatments, her experiences with collaborations, and the significance of building relationships with clients and wholesalers. The conversation also touches on trademark issues and the importance of creating a memorable unboxing experience for customers.

The episode concludes with some entertaining client stories and Lucy's aspirations for the future of her brand.

We hope you enjoy! xx

KAYLA: https://www.instagram.com/socialsforsalons

JASMINE: https://www.instagram.com/bellabronzetans/

SALON FIRST: https://www.salonfirst.com.au/

In this episode of Beauty in the Tea, hosts Jasmine and Kayla reconnect after a long time apart, sharing personal updates, health conversations, and their experiences in the beauty and business world.

They discuss networking challenges, recent business achievements, and future ventures, including a new merchandise line. The conversation also touches on client stories, boundaries in business, and the importance of planning for events like Black Friday.

The episode wraps up with a light-hearted discussion about client excuses and the importance of maintaining professional boundaries.

Thank you to our sponsors Salon First -- save 15% off you entire order using the code BEAUTIESANDTHETEA15 <3

KAYLA https://www.instagram.com/socialsforsalons/

JASMINE https://www.instagram.com/jazzyfizzle85/

SALON FIRST https://www.salonfirst.com.au/

Time Grabs

00:00 Reconnecting and Catching Up

03:44 Beauty Treatments and Personal Stories

07:00 Event Experiences and Networking Challenges

09:55 Business Growth and New Ventures

13:05 Retail Expansion and Brand Accessibility

15:52 Merchandising Ideas and Creative Processes

18:44 School Holidays and Parenting Challenges

21:47 Client and Staff Stories in the Beauty Industry

25:48 Business Systems and Boundaries

26:43 Final Thoughts and Future Plans

39:26 Introduction and Call to Action

39:29 Exploring Beauty Trends

Well that was too much fun as I am sure you could hear from our giggling (or cackling for Jazzy!). We will most definitely have a part two coming for this one

In this episode, Jasmine and Kayla discuss their podcast sponsor and express gratitude for their support.

They also talk about their personal plans and activities.

The conversation then shifts to the topic of staff management, with Jasmine sharing her approach to hiring and training staff.

They also share some wild excuses that staff members have used when calling in sick.

Thank you to our sponsors Salon First -- save 15% off you entire order using the code BEAUTIESANDTHETEA15 <3

KAYLA https://www.instagram.com/socialsforsalons/

JASMINE https://www.instagram.com/jazzyfizzle85/

SALON FIRST https://www.instagram.com/Salonfirst/

Tamara Reid, a beauty industry expert, shares her journey from being a dancer to building a successful career in the beauty industry. She talks about her experience in day spas, cruise ships, and dermal injectables.

She emphasises the importance of sharing knowledge and supporting others in the industry. Tamara shares her insights on speaking at events and the value of pricing oneself appropriately. Tamara Reid shares her journey into speaking gigs and emphasizes the importance of knowing your story and niche.

She advises starting with free speaking opportunities to build your profile and gain experience before charging for your services. Tamara also discusses the need for consistency in your topics and the importance of having flexible boundaries when it comes to pricing.

In the tea time segment, Tamara shares some entertaining stories about crazy experiences with staff and clients.

Thank you to our sponsors Salon First -- save 15% off you entire order using the code BEAUTIESANDTHETEA15 <3

TAMARA https://www.instagram.com/tamarareiddd/

KAYLA https://www.instagram.com/socialsforsalons/

JASMINE https://www.instagram.com/jazzyfizzle85/

SALON FIRST https://www.salonfirst.com.au/

This episode is proudly sponsored by Salon First - make sure you use the code BEAUTIESANDTHETEA15 for 15% off your next order!

In this episode, Kayla and Jasmine share funny stories about client cancellations and the wild excuses they've heard.

From fake deaths to flat tyres, these stories will leave you laughing. They also discuss the importance of having a strict cancellation policy and the challenges of dealing with dishonest clients. Overall, it's a lighthearted and entertaining episode.

We hope you enjoy! xx

KAYLA: https://www.instagram.com/socialsforsalons

JASMINE: https://www.instagram.com/bellabronzetans/

SALON FIRST: https://www.salonfirst.com.au/