Becker’s Healthcare -- Ambulatory Surgery Centers Podcast

In today's episode, we explore the ever-evolving landscape of patient financial experiences. We're joined by Matilda Pahides, Vice President and Healthcare Industry Leader at CareCredit, to discuss the changing patient-provider dynamic, the role of financing in healthcare, and strategies to help improve patient experience and retention. Tune in for insights on how to navigate healthcare costs and rebuild stronger relationships between patients and providers.

This episode is sponsored by CareCredit.

Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors and/or medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded at the 21st Annual Spine Orthopedic and Pain Management-Driven ASC + the Future of Spine Conference, features Jonathan Davis, COO of Clearway Pain Solutions. Here, he discusses strategies for improving patient retention, the impact of social media on healthcare trust, and the importance of customer service in the healthcare industry. Tune in to learn how Clearway Pain Solutions is reshaping patient care and staff support to create a more effective and compassionate healthcare environment.

Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors and/or medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded at the 21st Annual Spine Orthopedic and Pain Management-Driven ASC + the Future of Spine Conference, features Dr. Kimberley Haynes-Henson, Associate Professor of Anesthesiology, Pain, and Addiction at the University of Nebraska Medical Center. Here, she discusses the evolving landscape of pain management, shares her journey from accounting to medicine, the impact of rising healthcare costs, and the importance of patient-provider relationships in achieving effective care.

Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors and/or medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

In this episode, Alan Condon sits down with Erez Lampert, CEO of PathKeeper Surgical, to discuss the transformative potential of AI and 3D imaging in spine surgery. Erez shares insights from his journey from aerospace engineering to medical devices, the latest trends in outpatient spine surgery, and how PathKeeper's innovative technologies are poised to enhance the capabilities of ASCs nationwide.

This episode, recorded at the 21st Annual Spine Orthopedic and Pain Management-Driven ASC + the Future of Spine Conference, features Dr. Zeeshan Tayeb, Medical Director and Owner, Pain Specialists of Cincinnati. Dr. Tayeb discusses the challenges and strategies in modern healthcare, focusing on the evolving patient-provider dynamic, the impact of rising healthcare costs, and the importance of building long-term patient relationships.

Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors and/or medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

Dr. Jesse Otero, Orthopedic Surgeon, OrthoCarolina, discusses the challenges of performing total hip replacements in ambulatory surgery centers (ASCs) and the role technology plays in overcoming them. He explores the advantages of automated impaction devices, like the Hammr, for surgeons, patients, and long-term surgical practice.

This episode is sponsored by Zimmer Biomet.

This episode, recorded at the 21st Annual Spine Orthopedic and Pain Management-Driven ASC + the Future of Spine Conference, features Dr. Daniel Choi, Minimally Invasive Spinal Surgeon at Spine Medicine and Surgery of Long Island. Dr. Choi discusses his journey of founding an independent practice during the pandemic, innovative strategies for maintaining independence amidst healthcare consolidation, and valuable advice for physician leaders

Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors and/or medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

This episode, recorded at the 21st Annual Spine Orthopedic and Pain Management-Driven ASC + the Future of Spine Conference, features Dr. Scott Blumenthal, Founder of the Center for Disc Replacement and Spine Surgeon at Texas Back Institute. Dr. Blumenthal discusses the evolution of disc replacement technology, the rise of revision surgeries in the cervical spine, and offers advice for physician leaders navigating the challenges of private practice.

Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors and/or medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. All statements and opinions in this podcast are the sole opinions of the guest. Your receipt of this material constitutes your acceptance of these terms and conditions.

In this episode, Dr. Murthi, the Chief, Shoulder and Elbow Surgery, at MedStar Union Memorial Hospital, discusses his journey in orthopedic surgery and the growing trend of performing total shoulder replacements in outpatient settings. He shares best practices for efficiency and quality in ASCs, along with insights for surgeons new to this environment. Dr. Murthi also explores exciting developments on the horizon for outpatient shoulder replacements, including considerations for different implant types.

This episode is sponsored by DePuy Synthes, the Orthopedic Company of Johnson and Johnson.

Join us for an enlightening discussion with Claude Royster, Vice President & General Manager of Health & Wellness at CareCredit, as we explore the impacts of high healthcare costs on providers, the role of financing solutions in patient care, and strategies to help enhance patient satisfaction and retention. Discover how options like the CareCredit credit card can help transform the patient-provider dynamic and improve overall healthcare experiences.

Disclosure: This content is subject to change without notice and offered for informational use only. You are urged to consult with your individual business, financial, legal, tax and/or other advisors and/or medical providers with respect to any information presented. Synchrony and any of its affiliates, including CareCredit, (collectively, “Synchrony”) makes no representations or warranties regarding this content and accept no liability for any loss or harm arising from the use of the information provided. Your receipt of this material constitutes your acceptance of these terms and conditions.