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In this episode, Sowmya Viswanathan, Chief Physician Executive at BayCare Health System, joins the podcast to discuss building strong academic programs through research and teaching, managing rapid population growth, and supporting value-based care models. She also shares her priorities for 2026, including moving care upstream while continuing to deliver high-end, specialized care across the system.
In this episode, Scott Jessie, Chief Nursing Officer at SUNY Upstate University Hospital, shares how his team earned Magnet redesignation, launched a high tech throughput operations center, and built a virtual nursing program that improves efficiency, quality, and staff satisfaction.
In this episode, Tiffany Love, Associate Vice President of Nursing at Greater Lawrence Family Health Center, discusses tackling the primary care shortage through triage innovation, telehealth expansion, and nursing leadership. She also shares how federally qualified health centers are preparing for potential Medicaid and 340B changes while continuing to serve vulnerable communities.
In this episode, Regina Foley, President of Specialty Hospitals and Clinical Services and Chief Nurse Executive at Hackensack Meridian Health, discusses stabilizing and supporting the nursing workforce, leveraging technology like virtual nursing and AI, and expanding ambulatory care. She also shares how the health system is preparing to provide care during the FIFA World Cup and other community-focused initiatives.
In this episode, Dr. David Marcozzi, Chief Clinical Officer at University of Maryland Medical Center and Associate Dean of Clinical Affairs at the School of Medicine, discusses implementing high reliability practices, expanding access to specialized care, and preparing for the upcoming AHEAD model. He also explores leveraging automation and AI to reduce administrative burden, support the workforce, and improve patient outcomes.
In this episode, Andrew B. Wallach, Ambulatory Care Chief at NYC Health + Hospitals/Bellevue and Ambulatory Care Chief Medical Officer for NYC Health + Hospitals, joins the podcast to discuss how health systems can better support and sustain the workforce. He shares lessons learned from the pandemic, the role of internal float pools in managing patient surges, and strategies for building resilience and preparedness across ambulatory care teams.
In this episode, Waleed Javaid, MD, Chief Quality Officer at WVU Hospitals, joins the podcast to discuss the continued push toward outpatient care and what it means for quality and patient experience. He shares how health systems can balance high standards of care with evolving patient needs, and highlights quality improvement initiatives designed to support safer, more efficient care delivery in a changing healthcare landscape.
In this episode, Colleen Mallozzi, Senior Vice President and Chief Nursing Informatics Officer at Jefferson Health, discusses how her team is using technology and process improvements to reduce documentation burden, give nurses more time at the bedside, and prepare for an innovative ambient listening rollout that transforms patient care.
In this episode, Nathan A. Merriman, MD, MSCE, Interim Senior Medical Director of Surgical Specialties for the Digestive Health Clinical Program at Intermountain Medical Center, discusses how a patient-centered, team-based approach can improve access to care while enhancing the overall human experience. He shares insights on driving operational efficiency across surgical services and aligning clinical teams to deliver high-quality, coordinated care that meets patients where they are.
In this episode, Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health, shares how standardizing care delivery helps improve patient outcomes while driving greater operational efficiency. She discusses the critical role of patient education and outlines how quality and safety monitoring are evolving as more care moves into the outpatient setting.
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