Megan Angus is the Western Senior Claims Manager for Sodexo, a worldwide industry leader in food service and facility management, where she is responsible for managing the oversight of the workers' compensation claims. Megan has over 11 years of experience in workers' compensation with an emphasis on California and is an ambassador for the Alliance of Women in Workers' Compensation. She has a bachelor's from The University of Alabama and an Associate in Risk Management (ARM). In today's episode of the In The Know podcast, Chris Hampshire and Megan converse about what it takes to become a risk and insurance all-star. Megan was named a 2023 Risk and Insurance All Star, an honor given to risk managers who display perseverance, creativity, and passion in building solutions that affect lives and bottom lines.

Key Takeaways

• Megan highlights her career path and the jagged line that led her into insurance.

• The decision process of transitioning from insurance carrier to risk manager.

• The complexity of the workers' compensation realm appeals to Megan.

• Megan's approach to assembling an effective workers' comp program at Sodexo.

• Details of Megan's strategies to mitigate cumulative trauma claims.

• Metrics for measuring the success and impact of a settlement.

• The process of becoming a 2023 Risk and Insurance All Star.

• Megan's experience with diversity as a leader in the insurance industry.

• Tactics for attracting new talent into the industry.

• Possibilities in the five-year future of workers' compensation and the industry as a whole.

• Megan shares her forward-thinking advice to her early-career self.