Becoming Preferred

Becoming Preferred

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Becoming Preferred episodes

  • Alyssa McMasters – How to Process and Make Friends with Rejection

    SEASON: 2 EPISODE: 35

    Episode Overview:

    Confidence is an underrated superpower that can enhance every aspect of job performance, from communication to closing sales. 

    Not protecting that confidence in hard times, grief or self-perceived failure can be devastating. Here to talk about how to process rejection and build confidence is my guest, Alyssa McMasters.

    Guest Bio: 

    Alyssa is a certified confidence coach who leverages body neutrality, mindfulness, and evidence-based exercises to guide you toward embracing your natural confidence. She believes that confidence is a muscle that can be strengthened with dedication and practice, regardless of society's judgments. On your confidence journey with Alyssa, you'll delve into the conditioning that holds you back, shed unhelpful thought patterns, and discover enjoyable ways to boost your self-esteem. Certified in Confidence Coaching and Emotional Intelligence Coaching, Alyssa employs a trauma-informed approach in her offerings.

    With a background in sales, Alyssa has honed the skills of self-assurance and effective communication. She transitioned from the competitive world of sales to the empowering realm of confidence coaching, gaining unique insights into the significance of self-belief, persuasion, and resilience. Alyssa works with her individual and corporate group clients to achieve confidence in various aspects of life, whether it's advancing their careers or improving personal relationships. Join Alyssa on a transformative journey to unlock your full potential and conquer life's challenges.

    Resource Links:

    • Website: https://www.letmeintroduceyourself.com/
    • Product Link: https://www.letmeintroduceyourself.com/speaking

    Insight Gold Timestamps: 

    02:52 21 Days to Your Inner Confidence

    05:21 The issue of confidence

    07:04 When we take the conditioning away….

    09:14 People are really afraid of that rejection

    10:21 That confidence translates directly to sales

    12:25 What can you say to make friends with rejection?

    14:01 The same parts in our brain that fire when we feel literal pain fire when we face rejection

    15:55 If you don't ask, you don't get that

    17:13 People don't care about us the same way that we care about us

    19:13 What is body neutrality?

    20:41 We just are 10% kinder

    22:57 I do believe that anybody can build confidence

    23:30 Limiting beliefs

    25:09 The glimmers in our life

    26:12 Low confidence often comes from our conditioning and adolescence 

    28:32 When we have diverse teams, we also have diverse perspectives

    30:38 Some can argue that these things enhance the confidence

    34:13 The question is do you like yourself with that? 

    35:02 What do I have right now?

    36:20 Why is it hard to accept a compliment?

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/alyssa-briggs/

    Instagram: https://www.instagram.com/alyssasmcmasters/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: AI Automation Lead generation with David Owasi!

    41 min
  • Anna Lovell-Nesmith – Avoid, Navigate, and Overcome Burnout

    SEASON: 2 EPISODE: 34

    Episode Overview:

    Struggling with overwhelm, anxiety, depression or exhaustion? Ready to reclaim your emotional, mental and physical health and find joy in your life. 

    Here today to help us avoid, navigate and overcome burnout, without wasting time and energy, is professional burnout specialist, Anna Lovell-Nesmith.

    Guest Bio: 

    With a 100% success rate, Anna Lovell-Nesmith helps Business Professionals, CPA's, Bookkeepers, and Tax Accountants avoid, navigate, and overcome burnout, and transform their lives.

    Typically, clients come to Anna because they are struggling with overwhelm, anxiety, headaches, stomachaches, depression or exhaustion. Despite seeking medical attention, nothing has helped. They have utilized their resources yet remain in the same reactive, uncomfortable, and unhappy state. They are ready for a change NOW! 

    Anna knows what it's like to be burnt-out, and has witnessed first-hand the dangerous toll it can take on your body and mind. That's why her customized approach is truly customized to suit you. Especially your learning style and techniques that are intuitive to you. 

    Resource Links:

    • Book a Call with Anna: https://calendly.com/thehappinessaffect/30min?month=2023-08

    Insight Gold Timestamps:

    02:44 Anything can trigger burnout

    03:52 How are we defining burnout?

    06:21 When you should seek help 

    09:45 I give them bite-sized homework

    10:40 Practice the power of the pause

    14:00 Prioritize by impact

    17:35 Before anything….take a beat 

    19:46 The awareness is what it comes down to

    24:00 We can only take in so much

    26:28 Is there a common theme that you see?

    29:01 Being laid off could lead to burnout

    29:40 A lot of people put their identity with their profession

    31:48 The mind and body connection

    35:20 Really it's just bite size, impactful things that we can do

    36:24 What is usually the transformation that occurs?

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/anna-lovell-nesmith/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: How to Process and Make Friends with Rejection with Alyssa McMasters!

    40 min
  • Connie Capiotis – Living Life and Running Your Business with Zest and Intention

    SEASON: 2 EPISODE: 33

    Episode Overview:

    Today’s marketplace can be challenging for all kinds of reasons, and entrepreneurs and business professionals need to stay focused and engaged.

    If you’re looking to not only grow your business, but to reclaim more of your time, passion, and find spicy, savory satisfaction in all that you do, then you are going to enjoy my conversation with award-winning consultant, and catalytic growth specialist, Connie Capiotis.

    Guest Bio: 

    Connie Capiotis is an award winning business consultant, transformational leadership expert, speaker, and coach. As CEO of Full Flavor Leadership and the Executive Director of Digital Bridges Pittsburgh she has distilled over 20 years of experience in consulting, business development and marketing into impactful work that is “catalytic” in the lives of her clients and students.

    Her strongly defined skills and high-energy personality have lent themselves well to working in a range of industries including Entrepreneurs/Small Businesses, Media/Advertising, Workforce Development, Nonprofit, and more, thriving in each. She is a business consultant, coach, and speaker who brings the smart and the heart to help businesses create “catalytic” results. She currently serves clients 1:1 through her Full Flavor Leadership program and offers the Bold Boss Boot Camp to help entrepreneurs craft a solid plan of action to quickly propel their business forward.

    Connie shares practical steps and secret skills that lead to better business outcomes, more satisfaction, and yes, more money. Working from the perspectives of “right brain, left brain, and heart” you’ll learn strategies for success in business growth as well as the leadership skills and supports that are the true determinants of growth. She brings the smart and the heart!

    Resource Links:

    • Website: https://fullflavorleadership.com/
    • Website: https://www.digitalbridgespgh.org/

    Insight Gold Timestamps:

    03:25 Because it's fun

    04:59 Help them find spicy, savory satisfaction in all that they do

    07:17 My goal is to bring out the natural beauty of everyone

    08:57 Just because it's not an employment situation doesn't mean it's not a growth situation

    10:36 Skills, strategy and support

    11:54 I'm gonna tell you the truth even if it's not what you want to hear

    16:14 Are we functioning as a human team?

    17:16 When you take care of the whole human being, they're better able to perform

    19:13 You've got to think about why you're asking certain questions

    21:46 My favorite analogy to use is: Life is like a tornado

    25:18 There's always opportunity

    27:40 You are your own best investment

    28:05 Everybody wants the butterfly moment

    29:03 Bottom line....we all have different levels of willpower

    30:18 The money is the end result

    32:07 Habit Stacking

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/conniecapiotis/

    Facebook: https://www.facebook.com/connie.capiotis

    Instagram: https://www.instagram.com/fullflavorleadership/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: Avoid, Navigate, and Overcome Burnout with Anna Lovell-Nesmith!

    37 min
  • Jessica Zeitz – Entrepreneurship, Marketing, and Real Estate

    SEASON: 2 EPISODE: 32

    Episode Overview:

    Looking to generate more leads? Whether it’s blog posts, social media or email campaigns, learn to leverage these tools effectively to reach hundreds of new prospects every week without spending hours online searching for the right people to connect with. 

    Learn to make your content a priority and keep up on trends, and how often you need to adjust your strategies. Join me now for my conversation with social media expert, Jessica Zeitz.

    Guest Bio: 

    Jessica Zeitz has always been enamored with architecture, interior design, and writing. So Jessica's passion for real estate, design, and writing has enabled her to build a successful business that helps clients in the real estate industry achieve their goals. 

    She has successfully grown Instagram accounts to over 10K real, targeted followers, increased engagement by 40%, and expanded Facebook page reach for her clients. Additionally, Jessica has built email lists of 1000 contacts from scratch and helped her clients transform their passions into lucrative ventures. When she's not working, you can find her traveling the world, trying new food, and doing yoga.

    Resource Links:

    • Website: www.copyfox.co
    • Jessica Zeitz and Copy Fox: The Real Estate Digital Marketing Agency Revolutionizing the Industry
    • Copy Fox: Revolutionizing Real Estate Digital Marketing with Exclusive Leads and Social Media Services

    Insight Gold Timestamps:

    07:38 I really want them to think it's an investment, not just an expense

    09:03 Is it about frequency or quality? 

    11:01 If you have to pick one high value, high quality, every time

    12:11 There's over 19 channels of communication that we can use

    13:59 Just do what resonates with you

    17:10 Repurposing the content

    18:35 It’s about solving problems….

    21:15 A course from Rachel Pedersen

    22:50 If you have the money….

    27:56 My sweet spot is between 600 words and no more than 2000 words

    30:00 Content is number one and it's the most important

    32:52 Outsourcing is the best way to grow

    33:26 Getting your hands dirty is really important

    34:43 What are the things we should be looking for in a copywriter?

    35:20 So the copy has to work for every stage of the sales funnel

    36:23 Please don't ask for free work

    37:55 Nothing is black and white. Everything is gray

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/jessicazeitz

    Facebook: www.facebook.com/jesszed

    Instagram: www.instagram.com/copy.fox

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: Living Life and Running Your Business with Zest and Intention with Connie Capiotis!

    41 min
  • Larry Jacobson – Proven Trust-Building Process to Create Instant Rapport

    SEASON: 2 EPISODE: 31

    Episode Overview:

    Trust is the foundation of all relationships. My guest today will share his proven trust-building process to help you create instant rapport quickly and establish long-lasting relationships personally and professionally. 

    You'll learn practical strategies and insights that you can apply immediately to build trust and confidence in any relationship. So, get ready to take notes and learn from one of the best in the business. Join me for my conversation with Larry Jacobson.

    Guest Bio: 

    Since his professional training at the MBA Program at the Booth School at the University of Chicago and the Georgetown University Law Center, Larry has been engaging in trust building, conflict resolution, negotiation and change management techniques for over 40 years. First as a partner in a large Chicago-based law firm and for the last seven years as a consultant who negotiates the sale of dental specialty practices with OMS Exclusively. 

    Both as an attorney and as a consultant, Larry has over 100,000 hours of representing clients and negotiating deals with people around the world. Larry has mastered the techniques of how to build trust, rapport and successful negotiation outcomes in a wide array of situations and with a wide variety of personality types.

    Larry has extensive training at Harvard Law School in the areas of complex negotiations and conflict resolution. Larry coaches and consults with professionals on the interpersonal aspects of their job; building trust with clients and colleagues, resolving conflicts successfully, selling to prospective clients, referrals and other important constituents, and managing relationships with those they work with.

    Resource Links:

    • Website: www.protrustconsulting.com
    • Product Link: https://protrustconsulting.com/insta-trust/

    Insight Gold Timestamps:

    03:34 You take them as you find them

    06:15 If you start the process by saying, how can I help?

    08:12 Rapport is incredibly important

    08:52 Listen, follow up and show empathy

    11:46 Are you willing to go to war with me? 

    14:01 Something as simple as, thanks for coming in

    16:32 Trust has to be earned

    19:01 How do we monitor how we're coming across?

    20:12 The nonverbal cues can be as important, if not more important than the verbal cues,

    22:43 One of the things that shows quiet confidence

    26:08 We show the vulnerability

    30:49 Patience is generally not something that most professionals or senior managers have

    31:52 Four key elements of Insta-Trust

    36:50 Find the gap

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/dr-Larry-Jacobson

    Twitter: https://twitter.com/doctorlj

    Free e-book: https://protrustconsulting.com/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: Entrepreneurship, Marketing, and Real Estate with Jessica Zeitz!

    44 min
  • Akeem Haynes – Perseverance and Resiliency in Business, Sports, and in Life

    SEASON: 2 EPISODE: 30

    Episode Overview:

    In life, there are bound to be obstacles and challenges that we must face. It is how we respond to them that determines our success and ultimately shapes our character. Akeem Haynes is a prime example of how perseverance and resilience can lead to incredible achievements.

    In this episode, Akeem will share his experiences and insights on how to overcome adversity and setbacks in all areas of life, including sports, business, and personal growth, so you can thrive in any situation. Join me for my conversation with Akeem Haynes.

    Guest Bio: 

    Akeem is a 2x Olympian (2012 & 2016), an Olympic Bronze Medalist, Author and Motivational Speaker. Originally from Jamaica, Akeem moved to Canada at the age of 8 with his mother in search of a different life. However, circumstances forced Akeem to grow up very quickly. Early in his life he dealt with violence, poverty and stages of homelessness.

    Down but never out, Akeem's resilient attitude, unyielding faith, and disciplined focus helped him find hope in the struggles that he was facing. Akeem now travels the world sharing his story of perseverance, leadership and resiliency with Corporate Organizations, Schools/Universities, Entrepreneurs and Athletes in order to help them overcome their toughest battles.

    Akeem lives by this motto, "It's not what happens to you, it's what you choose to do next."

    Resource Links:

    • Website: https://akeeminspires.com/
    • Product Link: https://akeeminspires.com/shop

    Insight Gold Timestamps:

    04:25 Hard work isn't always enough

    05:14 I really couldn't understand why track and field is every other sports' punishment

    08:35 Nothing goes exactly how you think it should 

    11:13 I learned by watching and I learned by experiences

    12:55 How do they get rid of that victim mentality and change the mindset?

    13:02 Actually I endorse a little pity party

    14:09 As an underdog you have to work twice as hard

    15:53 Tactics and strategy and a plan is a big part of any type of success

    18:09 It may not be that you're doing anything wrong….

    18:43 What went right?

    21:47 In pressure situations

    23:06 The human brain can't focus on too many things at the same time,

    26:10 It's just all about execution

    29:44 I'm never just going to talk about how dirty the world is and not do my best to try to clean it up

    30:23 What is it that you could see yourself doing?

    31:02 What are you willing to give up in order to get what you want? 

    31:46 Success requires you to pay full price

    32:56 Do one thing that is gonna get you closer to where you want to get to

    35:21 I focus on what's the process that will get me to the end goal if I do that

    37:11 it's important to define what success means to us and what we really want

    38:43 I'm a warrior at heart

    38:51 Probably one of the biggest “set forwards”

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/akeemhaynes/

    Facebook: https://www.facebook.com/akeem.haynes.3

    Twitter: https://twitter.com/underdogakh

    YouTube: https://www.youtube.com/@TheBreakdownWithAK

    Instagram: https://www.instagram.com/underdogakh/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: Proven Trust-Building Process to Create Instant Rapport with Larry Jacobson!

    42 min
  • Dr Nothabo Ncube – Inspiring Hope & Courage: Personal Empowerment

    SEASON: 2 EPISODE: 29

    Episode Overview:

    My guest today has had to overcome big challenges in order to achieve big dreams. She uses her story of loss, struggle and perseverance to inspire and empower others to make an impact in the world by turning pain into purpose. 

    Through her work, she has helped countless people overcome obstacles and achieve their goals by embracing their unique strengths and identities. Her approach is grounded in empathy, compassion, and a deep understanding of the complexity of the human experience. Join me now for my conversation with Dr. Nothabo Ncube. 

    Guest Bio: 

    Dr. Nothabo Ncube “Dr.Thabo” is a Medical Doctor, International TEDx Speaker, A Coach to Women and A Millennial Mentor to Young-Girls. Having overcome her own personal and professional obstacles, her powerful story encourages this generation to face their challenges and conquer them. 

    Her story led her to meet the media mogul, Oprah Winfrey for a life class on the theme “You Become What You Believe”. Just recently she shared her life journey on the TEDx platform. Through a whirlwind of inspirational lectures, round table discussions and media appearances on stages such as Global News TV, she positively influences, challenges and reconnects youth with their passions. She uses incredible wit and candor to empower women. Dr.Thabo envisions a world where all people are given the opportunity to become the best versions of themselves, not only to dream bigger dreams, but to create and shape the world they have always desired.

    Having lost her mother at the tender age of 14 in Zimbabwe, at her mother’s deathbed, she made a promise to her to be a doctor. Destiny led her to Canada where she and her family found themselves living in Community Housing in Toronto, subjected to social ills that could have deterred her from her path, despite these circumstances she rose from the ashes.

    ​Her journey leading to the fulfillment of the promise has been one filled with loss, pain, failures, mistakes, resilience, courage, faith, hope, grace and overcoming adversity. Through her dedication to make global impact, she was nominated by Women of Influence and Royal Bank of Canada for the 28th Annual RBC Canadian Women Entrepreneur Awards/Inspiring Group for the 2nd year in a row, selected as Top 4 Immigrant Women of Inspiration/Influencers in Canada by Canadian Immigrant Magazine and is the recipient of the Universal Women’s Network, Black Women Leader – Woman of Inspiration 2020 Award. She was selected by the CBC News Network as a Black Leading Voice, 2022.

    In 2023 She was the recipient of the Woman Changing The World Awards in the category of (Woman In Medicine, Rising Star, Thought Leader of the Year) – awards presented by By Oprah Winfrey All Time Favorite Guest, Dr. Tererai Trent. Dr. Thabo is now on a mission to heal through raising consciousness, to empower, to encourage, to enlighten, to inspire, to uplift and to motivate this generation to use pain as a pedestal toward the pinnacle of purpose.

    Resource Links:

    • Website: https://drthabo.com/

    Insight Gold Timestamps:

    01:50 It is true that out of pain and tragedy, something beautiful can emerge

    03:21 A program called Pathways to Education

    07:51 There is power in having a dream and holding onto the dream and totally surrendering to it

    10:53 Our stories matter

    13:57 Keep on asking yourself the big question, Why do I want this? 

    15:34 There's power in asking

    19:14 It’s actually very important to have a why

    21:05 Failure reintroduced me to myself

    23:22 Life has been gracious enough to throw at me the right circumstances

    26:12 What's the healing power of storytelling?

    27:56 That is the healing gift

    31:10 The higher you go, the bigger the demons you have to deal with

    33:21 The light in me and the darkness in me run parallel to each other

    36:49 If there's one thing that I could say to each and every person in the world….

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/dr-nothabo-ncube-md-7a2365165/

    Facebook: https://www.facebook.com/profile.php?id=741020563

    Twitter: https://twitter.com/Drthabo_

    YouTube: https://www.youtube.com/watch?v=_s7iLth1Rlk&t=1s

    Instagram: https://www.instagram.com/drthabo/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: Perseverance and Resiliency in Business, Sports, and in Life with Akeem Haynes!

    39 min
  • Alicia Berruti – Video and Human Centered Communication

    SEASON: 2 EPISODE: 28

    Episode Overview:

    In today's digital age, effective communication is key to success, particularly in the business world. With video taking center stage in remote work and virtual meetings, it's essential to understand how to use this medium to its full potential. That's why I'm thrilled to introduce my guest, Alicia Berruti, an expert in Video and Human Centered Communication. 

    In this conversation, Alicia will share her insights on how to leverage video to enhance your business communication, build stronger relationships, and improve customer engagement. Join me now for an insightful conversation with Alicia Berruti.

    Guest Bio: 

    Alicia finds her joy in empowering, inspiring, and educating sales professionals, and this passion for thought leadership is what’s landed her on stages all over the US and Canada. As the National Speaker at BombBomb, she’s spent nearly a decade building her reputation as a thought leader on topics like video, trust building, social media, effective marketing, leadership, and working through the fear and awkwardness of being on camera. 

    Following a less traditional career trajectory, Alicia originally came into a sales role at BombBomb with 20+ years of experience as a professional actor, and over a decade of experience in massage therapy, which included running her own business and building strong customer relationships. In her “free” time, you can find Alicia chasing adventure with her three teenagers and traveling the world in search of good music and good food.

    Resource Links:

    • Website: BombBomb.com
    • Product Link: https://bombbomb.com/trial/
    • Free Book Download: https://bombbomb.com/freebook

    Insight Gold Timestamps:

    02:10 Human connection is really the most powerful thing we have

    04:47 The reason why it's so powerful

    06:30 We were able to reduce the amount of touches required to get a response from a lead from 10 touches down to 3 touches

    07:55 Three high level questions that you can always ask yourself

    09:10 Empathy. Value. Call to action

    10:26 Asynchronous video

    11:59 An email does not communicate empathy or humanity in any way

    15:05 If there is the word 'video' in a subject line….

    17:03 The familiarity effect

    19:27 Mass sending

    20:45 The formula is: the amount of value + personalization ÷ by the depth of the relationship

    23:41 Apple has done such a good job of brand loyalty

    26:30 A great way for a leader to maintain some of that face-to-face

    27:54 We all are our own worst critics

    29:16 The videos that are more human, perform better than videos that are perfect and polished

    30:46 Some of the components that a video should include

    31:52 Best practices

    35:55 If you're gonna start incorporating video into your sales process….

    38:54 It's called Human-Centered Communication

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/aliciaberruti/

    YouTube: https://www.youtube.com/@BombBomb

    Instagram: https://www.instagram.com/al_berruti/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: Inspiring Hope & Courage: Personal Empowerment with Dr Nothabo Ncube!

    40 min
  • Dee Bowden – How to Collect the Cash as a Business Owner

    SEASON: 2 EPISODE: 27

    Episode Overview:

    For business owners, making sales is the mark of success. But if you’re not keeping up with the back end, you might not have anything to show for it. To talk to us about how to stop leaving money on the table and collect the cash, is revenue recovery expert, Dee Bowden.

    In this episode, Dee shares valuable insights and strategies on how to improve your billing and collections process, avoid common mistakes, and ultimately increase your revenue. Whether you're a small business owner or a seasoned entrepreneur, Dee's expertise will help you streamline your cash flow and achieve greater financial success. Now join me for my conversation with Dee Bowden.

    Guest Bio: 

    Dee Bowden is an author and revenue recovery consultant. She works with companies that have outstanding invoices for services/products provided but not yet paid.

    Dee’s favorite money statement is, “The Sale is Not Complete Until the Money is in the Bank!" She and her team have recovered $13.5 million over the past 10 years and Dee has been featured in Forbes, Black Enterprise, Thrive Global and Success Profile Magazines.

    Dee is the founder of BCS Solutions where she and her talented team educate business owners about the importance of tracking client accounts.

    Resource Links:

    • Website: https://collectthecash.biz/
    • Product Link: https://collectthecash.biz/book/

    Insight Gold Timestamps:

    03:21 Can you help us collect $8 million?

    06:07 The sale is not complete until the money's actually in the bank

    07:41 A huge reason why a lot of invoices don't get paid

    08:02 The fortune is in the follow up, but it's also in the details

    09:56 It impacts small and medium sized companies 

    13:40 Whether you're team iPhone or team Android

    15:27 You're waiting for these two magical words: Transaction Approved

    16:27 Tools for staying organized?

    17:50 Done is better than perfect

    18:49 There's nothing wrong with asking for the money upfront

    20:44 Collections and invoicing is an extension of customer service

    22:02 Good customer service

    24:10 The more that I have built the relationships….

    26:55 What's the value of goal setting as a first step?

    28:31 When would I begin to enlist help with accounts receivables?

    32:23 You are there to see the company win

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/deebowden/

    Facebook: https://www.facebook.com/Collectthecash.biz/

    Instagram: https://www.instagram.com/deecollects/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: Video and Human Centered Communication with Alicia Berruti!

    37 min
  • Sandie Eggers – Building Resilience

    SEASON: 2 EPISODE: 26

    Episode Overview:

    Sandie Eggers is an expert in building resilience and overcoming adversity. Sandie has helped countless individuals and organizations to navigate through challenging times by providing them with practical strategies and tools to build their resilience. 

    In this episode, Sandie will share her insights on how to develop resilience, overcome obstacles, and bounce back stronger than ever before. Get ready to be inspired and motivated as Sandie shares her powerful strategies and techniques for building resilience and thriving in the face of adversity. Join me for my conversation with Sandie Eggers.

    Guest Bio: 

    “Do nothing and be dead in a few days” were the words Sandie Eggers heard from her husband’s surgeon, words that began her greatest season of challenge to date, a season that would require great resilience.

    Through this very difficult time spanning several years, Sandie’s positive attitude and willingness to learn helped her build that resilience. By the grace of God, she is still standing, and is passionate about helping others build their own resilience. By sharing her story and by sharing her knowledge gained through successful completion of American Psychological Association-approved masterclasses, Sandie speaks to groups, leads workshops, teaches online classes, and does personal coaching with business and nonprofit leaders.

    She is the author of Live Boldly and Embrace Joy: A True Love Story of Laughing, Loving and Living Through Terminal Cancer.

    Sandie now lives in the Lowcountry. By God’s grace and blessing, she has achieved one of her personal goals: living in a place where the only “white stuff” she sees is beach sand.

    Resource Links:

    • Website: https://www.yourlifeabundant.com
    • Product Link: https://www.yourlifeabundant.com/store
    • Product Link: https://www.amazon.com/Embrace-Each-Day-Joy-Laughing-ebook/dp/B00LK9WKVC/ref=sr_1_3?crid=2JKV0FE10DDPG&keywords=sandie+eggers&qid=1687800020&sprefix=sandie+eggers%2Caps%2C123&sr=8-3

    Insight Gold Timestamps:

    03:23 There are many misconceptions about being resilient

    04:49 Optimism

    05:14 The number one thing that you have to start with

    07:41 What does resilience mean?

    08:59 You have to be open, you have to have a growth mindset

    12:07 If I build that into my organization….

    13:15 The resilience quadrant: physical, psychological, social, and spiritual

    16:08 An exercise called, My Best Self

    18:18 Having that mindset, the growth mindset 

    20:20 We human beings, sometimes want to control far too much

    23:02 Each generation is so unique

    25:37 How we should help to build resilience?

    27:48 Even in the midst of that difficulty, that huge adversity, you can find the gold in it

    29:01 I can't change the reality, but I can change my attitude toward it

    30:59 It's getting back up again that really matters

    33:07 When you take time to savor….

    Connect Socially:

    LinkedIn: https://www.linkedin.com/in/sandraeggers/

    Email: [email protected]

    Sponsors: 

    Rainmaker Digital Solutions: https://www.rainmakerdigitalsolutions.com/

    Resources: https://becomingpreferred-podcast.com/resources/

    Next Episode: How to Collect the Cash as a Business Owner with Dee Bowden!

    36 min

About Becoming Preferred

From the publisher's feed

In this informative and practical podcast, Michael and his guests share the latest strategies and tactics to help you become the preferred provider (the emotional favorite) in the markets you serve.