Been There, Done That!

Giving speeches and presentations in person or on video can be intimidating. Presentations Coach Bob Turel explains to Dennis Zink and Fred Dunayer how to be an effective and engaging speaker. He goes on to explain how these same techniques can help in all sorts of group discussion situations.

A safe workplace is not only best for workers but also affects the bottom line. Laurel Ferguson of Paychex, Inc. visits with Dennis Zink to discuss safety issues, OSHA compliance and the costs of safety - and the costs of being unsafe!

Keeping your employees engaged is a key to business success. Linda Lucarelli, a senior HR Consultant with Paychex, Inc., and host Dennis Zink discuss ways to engage employees and avoid the high cost of turnover.

Employees of different generations tend to have different motivations and expectations. Tricia McLaurin of Paychex talks with Dennis Zink to reveal these differences and explain how to work with employees of five different generations.

Dennis Zink and Fred Dunayer welcome back Scott Gonnello, a search engine optimization (SEO) expert. They discuss the use of Google Analytics and Webmaster Tools to identify opportunities to drive customers to your website and keep them there!

Placement on the first page of search engine results is like having prime real estate and a huge sign! In a discussion with Dennis Zink, Scott Gonnello, author of Common SEO Mistakes: Basic Edition, relates basic and advanced SEO concepts and talks about some of the most common mistakes businesses make when creating websites.

A Business Plan is the roadmap to having a successful business. Dennis Zink interviews Dennis Hernreich and Bob Theis, SCORE mentors, who discuss how and why both new and existing businesses should develop these plans.

Selling is both an art and a skill. Dennis Zink interviews John Bonar, who's shares his more than 30 years of sales experience. Learn both the fundamentals of sales as well as John's proven tips for establishing excellent customer relationships.

Accountants provide invaluable advice and services for small businesses. Host Dennis Zink and Jim Repp, a CPA and SCORE mentor, discuss the ways that accountants and accounting services can assist businesses and touch on some of the decisions that those businesses need to make in the early stages of development.

Learn how to define a business in a single page. Richard Randolph and Dennis Zink discuss a new concept in business planning that provides a quick overview for your business model and creates the structure for a more in-depth business plan.