Happy Tuesday y'all! Erin & Magali are back with a wine-driven episode. They discuss what optics are, how they can affect a session, and building rapport with clients, coworkers, and supervisors. How to become self-aware of your body language, tone of voice, and affect and how it can positively or negatively affect your role as a provider. Grab a glass of some cold-brew coffee or vino (after work hours people...) and enjoy!