Behind The Design

Behind The Design

By Camilla IngallArtsDesign
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Behind The Design episodes

  • 56. How to Save a Project's Budget and Keep Its Soul: Matt Lane of Unita

    Every project has a moment when the pricing comes back and the room goes quiet. Matt Lane, CEO of Unita, has spent his career in that moment. Unita is a national fit-out and construction business that has delivered more than 5,000 projects over two decades for brands including Supernormal, Sephora and Uniqlo, and Matt treats the money conversation as part of the design process.


    Camilla and Matt go back to where it started, after school in his parents' building supply store in Grafton, then into construction management and a stint on the client side that changed how he works as a builder. They unpack what value engineering really means once you're in the room, where to start when a project comes back over budget, and how Unita protects the hero elements by finding savings in the places customers never see. Matt walks through a GP clinic that priced at almost double the client's budget, the alternative sink that became a go-to spec, and the concrete bar at Hamsi at the new Sydney Fish Market that couldn't physically be poured.


    It's a conversation about being honest early, protecting what matters most, and making sure everyone leaves the job wanting to work together again.


    In this episode:

    • How growing up in a country hardware store and sitting on the client side shaped the way Matt works as a builder

    • What value engineering actually means, and the difference between smart solutions and cutting the guts out of a job

    • Where to start when a project comes back over budget, and why function and durability come before finishes

    • Keeping the design intent on a GP clinic that priced at almost double, and why a little extra time finds a better solution than the cheapest option

    • Why trades are subject matter experts, and why you should never throw the architect under the bus

    • Workshopping the micro cement bar at Hamsi at the new Sydney Fish Market, and how systems keep five teams in four states consistent



    Join The Behind The Design Collective
    https://youreinvited.behindthedesignco.au/


    Follow the guest
    Unita website: https://unita.com.au
    Unita Instagram: https://www.instagram.com/unita/


    Photography
    Hamsi: Sam van Dyke, Kosk Photography
    Place Wooloongabba: Scott Burrows Photography

    Follow Unfolded & Behind The Design:
    https://www.unfolded.com.au/
    https://www.instagram.com/unfolded_
    https://www.instagram.com/behindthedesignpod_/


    00:00 Intro
    01:02 Welcome to Behind the Design
    01:37 When the pricing comes back and the room goes quiet
    02:36 Growing up in a Grafton building supply store
    03:19 What the client side taught him
    04:20 Choosing uni over the family business
    04:59 Construction management and learning on the job
    05:47 His first job: a bar for hospitality training
    06:21 How he came to Unita
    07:26 What value engineering actually means
    10:56 When a project comes back over budget
    12:25 A GP clinic priced at almost double
    15:50 A word from Unfolded
    16:06 The sink that became a spec
    17:50 Earning a designer's trust
    18:30 How many options is too many?
    19:04 What trades see in a set of drawings
    21:17 The line he won't cross
    21:48 Never throw the architect under the bus
    23:07 When something goes wrong on site
    25:39 The concrete bar at the new Sydney Fish Market
    26:58 What workshopping a problem looks like
    28:27 Does Unita ever say no?
    29:30 Systems and processes across four states
    30:37 Staying technical as CEO
    31:30 Three questions in three minutes
    33:43 What people should understand about what goes on behind the design
    34:13 Wrap up


    interior design
    residential interiors
    creative business
    design consultancy
    Behind the Design podcast
    Camilla Ingall
    Matt Lane
    Unita
    value engineering
    commercial fit-out
    hospitality fit-out
    office fit-out
    construction budgets
    design intent
    builder and designer collaboration
    working with trades
    Sydney Fish Market
    Hamsi
    Place Wooloongabba
    national construction business

    ChaptersKeywords

    36 min
  • 55. Why Builders Aren't Charging Enough: Andrew George on AI, Pre-Construction and Systems For Builders

    Two years ago, Andrew George sat in this chair known as the Passive House guy. Now he's back, and he's not so sure he ever was. In this return conversation, the owner of Lou Projects looks back on the hardest stretch of his career: a run of complex projects, rushed contracts, countless variations, supply issues and long-distance jobs that left his business running on fumes, all while building a new shed, workshop and office and welcoming his son, Enzo.


    Camilla and Andrew talk about what it took to rebuild. Andrew shares how he turned dozens of spreadsheets into his own pre-construction platform, why he cut his subcontractor checklist from 50 items down to 10 or 15 quality questions, and why bringing 3D modelling in-house saves time and money. He also explains why he's let go of the Passive House label, how he talks to clients about budget, and why he believes most builders aren't charging enough because they don't understand the cost of running their business.


    It's a conversation about taking responsibility, slowing down pre-construction to speed up construction, and the kind of resilience that comes from quietly rebuilding one system at a time.


    In this episode:

    • What growing the team to around a dozen people really costs

    • Why rushed contracts and unasked questions lead to variations, and the simple process to avoid this

    • Turning dozens of spreadsheets into a pre-construction platform

    • The difference between being thorough and being useful

    • Why he no longer wants to be "the Passive House guy"

    • Why builders aren't charging enough, how overheads explain the gap between quotes, and why he'd like to mentor other builders

    • How Andrew uses AI in his business to save time and money



    Join The Behind The Design Collective
    https://youreinvited.behindthedesignco.au/


    Follow the guest
    Lou Projects Instagram: https://www.instagram.com/lou.projects/
    Website: https://louprojects.com.au/


    Follow Unfolded & Behind The Design:
    https://www.unfolded.com.au/
    https://www.instagram.com/unfolded_
    https://www.instagram.com/behindthedesignpod_/


    00:00 Builders aren't charging enough
    01:27 Welcome back to Behind the Design
    02:07 Engaged, a baby, a new home and a hard-fought business
    03:15 What growth actually cost
    05:36 Custom homes roaring in, and Lou Homes on hold
    06:24 The hardest stretch: rushed contracts and variations
    09:50 A series of chaos, and the moment things had to change
    11:49 Taking responsibility and weekly team meetings
    14:01 A word from Unfolded
    14:28 Pulling back to the Central Coast
    16:04 Who you bring into a project
    16:52 Building his own pre-construction platform
    19:41 RFIs and the discover, develop, deliver stages
    21:30 Thorough vs useful: cutting the checklist down
    23:14 Bringing 3D modelling in-house
    25:28 No longer "the Passive House guy"
    28:28 Passive House windows and long lead times
    29:14 Talking budget and Passive House principles with clients
    30:19 Status symbol, or health and durability?
    31:43 Why builders aren't charging enough
    33:28 What would surprise him from two years ago: resilience
    35:17 Demystifying overheads and mentoring builders
    37:57 Three questions in three minutes
    40:02 Wrap up


    interior design
    residential interiors
    creative business
    design consultancy
    Behind the Design podcast
    Camilla Ingall
    Andrew George
    Lou Projects
    Central Coast builder
    custom home builder
    pre-construction
    building variations
    scope of works
    builder overheads
    quoting a build
    3D modelling for builders
    Passive House
    Passive House principles
    heat recovery ventilation
    resilience in business

    ChaptersKeywords

    41 min
  • 54. Chloe Matters on Walking Away From Tom Mark Henry to Build Something More True

    Chloe Matters co-founded Tom Mark Henry, one of Sydney's most recognised design studios, and then walked away from it. Pregnant and working hours that left no room for family, she stepped back to work out what kind of mother, designer and business owner she actually wanted to be. That reset became Matters and Made, a studio known for calm, tonal, deeply tactile homes.


    In this episode, Camilla and Chloe get honest about what happened next. Chloe relaunched the studio during Covid with a one-year-old and a six-month-old, grew it far too fast without the systems to hold it, then made the call to downsize the team so she could stop feeding the machine and get back to the work she loves. She shares how her behavioural studies background shapes the way she reads clients, why she tailors her process to every one of them, and how a divorce and a rental she couldn't renovate led to her newest venture, Slow Matters.


    It's a conversation about reinvention, saying no, and the quiet power of a home that genuinely supports you.


    In this episode:

    • How saying yes to every client after returning from Europe turned into co-founding Tom Mark Henry

    • What a creative partnership teaches you, and why it only works when everyone stays in their lane

    • Why her behavioural studies degree has been more useful than her design degree for reading what clients really need

    • Growing too fast during Covid, missing time with her kids, and why she chose to trim the business back

    • The rental, the lamps on timers and the small changes that sparked Slow Matters, plus how the home wellness check and 21-day reset work

    • The hard questions Chloe asks herself before saying yes, and what's ahead for Matters and Made


    Join The Behind The Design Collective
    https://youreinvited.behindthedesignco.au/


    Follow the guest
    Matters and Made: https://www.mattersandmade.com
    https://www.instagram.com/mattersandmade_
    Slow Matters: https://www.instagram.com/slow_matters/


    Follow Unfolded & Behind The Design:
    https://www.unfolded.com.au/
    https://www.instagram.com/unfolded_
    https://www.instagram.com/behindthedesignpod_/


    00:00 Intro
    02:25 Welcome to Behind the Design
    03:34 Co-founding Tom Mark Henry
    04:21 What a design partnership teaches you
    05:12 Why hospitality design builds a name fast
    07:13 Pregnancy and the decision to leave
    08:23 Behavioural studies and hearing what clients really need
    09:59 Ten Pinterest styles and trend-led clients
    10:59 Concrete pots on the balcony
    11:57 Defining a calm, tonal aesthetic
    13:37 Going solo: one vision, not a shared one
    14:22 A word from Unfolded
    14:52 Relaunching during Covid and growing too fast
    15:47 Systems, structure and what she'd change
    16:11 Downsizing to stop feeding the beast
    17:53 Two babies, divorce and learning to prioritise herself
    19:25 What the studio looks like day to day now
    20:36 Four-year projects and earning client trust
    21:51 Adapting the process for every client
    22:51 The rental that sparked Slow Matters
    25:44 Naming the problem: the home wellness check
    27:02 Why your home deserves the same attention as your body
    28:16 The 21-day reset, three minutes a day
    31:20 Turning something personal into a product
    32:45 Where the name Slow Matters came from
    33:14 Trust your gut: the questions to ask yourself
    34:48 What's next for Matters and Made and Slow Matters
    35:25 Three questions in three minutes
    36:11 Wrap up


    interior design
    residential interiors
    creative business
    design consultancy
    Behind the Design podcast
    Camilla Ingall
    Chloe Matters
    Matters and Made
    Tom Mark Henry
    Slow Matters
    Sydney interior designers
    home wellness
    designing a calm home
    rental styling
    business partnerships
    working mothers in business
    reinvention after divorce

    ChaptersKeywords

    36 min
  • 53. 20 Years of Woods & Warner: What Running a Design Studio Really Takes

    Twenty years ago, Sonia Warner and Jacinta Woods started Woods & Warner with two people, no plan B and a shared goal of creating beautiful spaces. Today they lead a seven-person Sydney studio, and most of what they know about running it was learned the hard way.


    In this episode, Camilla sits down with both directors for an honest look at what it really takes to build a design studio that lasts. They share the seven-bedroom project they designed without charging a cent, only to have it cancelled in a ten-minute meeting. They talk about IVF, bed rest and the mother guilt of building a business with three children under five, and how those years shaped a studio culture that genuinely supports motherhood. And they relive the morning their Hunters Hill project landed the front cover of Belle, just as their website and Instagram were hacked.


    It's a conversation about knowing the value of your design intellect, hiring properly, reading your clients and finding joy in the work for the long haul.


    In this episode:

    • Why they ignored a mentor's advice to stick to one style and five suppliers, and what that choice has cost and given them

    • The unpaid seven-bedroom job that taught them to charge for their time and put contracts first

    • How IVF, bed rest and early motherhood forced them to build a business that could run without them

    • Reading clients: telling the difference between a budget problem and a fear problem

    • The year they broke down in tears over the wrong team, and why paid trial days are now non-negotiable

    • Using AI to cut hours of admin, collaborating with architects and builders, and how they define success after 20 years


    Join The Behind The Design Collective
    https://youreinvited.behindthedesignco.au/


    Follow the guest
    https://www.woodsandwarner.com.au/
    https://www.instagram.com/woodsandwarner/ (confirm handle)


    Follow Unfolded & Behind The Design:
    https://www.unfolded.com.au/
    https://www.instagram.com/unfolded_
    https://www.instagram.com/behindthedesignpod_/


    00:00 The job that changed everything
    01:00 Welcome to Behind the Design
    02:50 20 years of Woods & Warner
    03:51 IVF, bed rest and being forced to step back
    06:10 Mother guilt and a studio that supports motherhood
    08:27 Structure, chaos and a week in the studio
    09:24 Two directors, two lanes
    11:57 Settling creative disagreements
    13:01 The advice they ignored: one style, five suppliers
    15:21 No signature look: connection as the signature
    17:02 A word from Unfolded
    17:39 Budget problem or fear problem?
    21:23 The year they broke down in tears
    24:34 Hiring for passion
    27:12 Using AI to cut the admin
    30:07 Hire like a corporate: paid trial days
    32:28 The seven-bedroom job they never got paid for
    38:50 Contracts, staff and the 50% nobody sees
    40:43 Working with architects and builders
    45:37 A Belle cover and a hacked website
    48:45 The next 20 years
    49:56 Success, gratitude and taking the plunge


    interior design
    residential interiors
    creative business
    design consultancy
    Behind the Design podcast
    Camilla Ingall
    Woods and Warner
    Sonia Warner
    Jacinta Woods
    Sydney interior designers
    charging for design fees
    hiring in a design studio
    working mothers in business
    Belle magazine

    ChaptersKeywords

    54 min
  • 52. I Studied Law to Hide Who I Was. Design Brought Me Back

    What happens when a designer spends years pursuing the practical path before finally trusting his creative instincts?


    Stefan Vignogna of Bespoke Joinery Design built his career around bespoke kitchens, considered interiors and technical expertise. In this episode of Behind the Design, he joins Camilla Ingall to share the personal and professional decisions that shaped his journey, from studying law to building a design business on his own terms.


    They explore why Stefan chooses to stay small, what eight years on the workshop floor taught him, and why great joinery involves far more than beautiful finishes.


    In this episode:

    • Why Stefan walked away from law to pursue design
    • Stefan’s journey in coming out and what happened when he finally did
    • What years of hands-on joinery experience taught him that formal education couldn't
    • How he built a referral-based business without chasing growth
    • The underrated power of setting boundaries with his work
    • Why the details behind great joinery matter more than most people realise
    • How he's making specialist design knowledge more accessible


    It's an honest conversation about finding your creative direction, building a business around your values, and deciding what success actually looks like.

    —------------------------


    Follow Stefan Vignogna
    https://www.stefanvignogna.com/

    https://www.instagram.com/stefan_vignogna 

    https://www.linkedin.com/in/stefanvignognadesigner/ 

    https://www.facebook.com/stefanvignognadesigner/ 



    Follow Unfolded:

    https://www.unfolded.com.au/

    https://www.instagram.com/unfolded_

    https://www.instagram.com/behindthedesignpod_/  


    -----------------------


    Chapters
    00:00 Why Stefan Vignogna Chose Interior Design Over Law

    02:15 Growing Up Creative and Discovering a Passion for Design

    03:46 Why Stefan Studied Law Instead of Following His Creativity

    06:20 From Office Furniture to a Career in Interior Design

    08:25 Embracing His Identity and Finding Creative Confidence

    11:03 How Life Experience Shaped Stefan’s Design Philosophy

    12:47 What Eight Years of Hands-On Joinery Experience Taught Him

    14:45 Building a Referral-Based Interior Design Business

    15:48 Why Stefan Chooses Quality Over Business Growth

    19:39 Why Interior Designers Do More Than Design

    22:27 What Makes Bespoke Joinery More Than Just Cabinetry

    23:42 Making Kitchen Design More Accessible to Homeowners

    27:49 Building a More Profitable and Sustainable Design Business


    Keywords
    bespoke joinery designkitchen designcustom joineryinterior designjoinery designkitchen renovationcabinetry designresidential interiorsjoinery detailingkitchen functionalityspatial planninginterior design businesscreative businessdesign consultancydesign business growthclient relationshipscreative entrepreneurshipStefan VignognaBespoke Joinery DesignBehind the Design podcastCamilla IngallAdelaide interior design

    38 min
  • 51. From Small Styling Business to Large-Scale Operation | Bowerbird Interiors

    Bowerbird Interior’s success isn’t just a story about beautiful design. It’s a story about what happens when the business behind the design keeps getting bigger.


    Lauren Lewis, co-founder of Bowerbird Interior, joins Camilla to explore the side of the design industry we rarely see: the people, systems, logistics and commercial decisions behind the finished spaces.


    What started as a property styling business has grown into a much bigger operation spanning residential homes, commercial spaces, build-to-rent and large-scale furnishing projects. But what happens behind the scenes when a creative business reaches that kind of scale?


    Lauren shares what she has learned about building the infrastructure behind the creativity, working alongside her husband Jeff, finding the right people, and knowing when the founder needs to step back and let others take the lead.


    In this episode:

    • How Bowerbird evolved from property styling into a much larger furnishing operation

    • The systems, logistics and procurement required to operate at scale

    • Why creative instinct alone may not be enough to grow a sustainable business

    • How commercial thinking can influence creative decision-making

    • How Lauren and Jeff built complementary roles around their different strengths

    • What separates people who want something to happen from those who make it happen

    • Why delegation becomes harder, but more important, as a business grows

    • Knowing when to step away from the details and focus on higher-value work

    • What can sit behind the success people see from the outside


    There’s often a lot more behind a finished space than meets the eye. For Lauren, growing Bowerbird has meant navigating the tension between creativity, people, systems and the realities of running a much bigger business.


    But as a creative business grows, one question becomes harder to ignore: how do you scale the business without scaling away what made it special in the first place?


    ------------------------


    Follow Lauren Lewis and Bowerbird Interior

    https://www.instagram.com/lauren_lewis84/

    https://www.facebook.com/BowerbirdInt

    https://www.instagram.com/behindthedesignpod_/

    https://www.instagram.com/bowerbirdinteriors

    https://bowerbirdinteriors.com.au/


    Follow Unfolded:

    https://www.unfolded.com.au/

    https://www.instagram.com/unfolded_

    https://www.instagram.com/behindthedesignpod_/


    -----------------------


    Chapters

    00:00 - From Property Styling to Bowerbird

    02:15 - The Story Behind Bowerbird’s Growth

    05:40 - What Happens Behind Beautiful Spaces

    09:25 - Scaling a Creative Business

    13:10 - The Systems Behind Property Styling

    17:05 - Procurement, Warehousing and Logistics

    21:30 - Why Creative Businesses Need Commercial Thinking

    25:45 - Building a Business Around Different Strengths

    30:10 - Lauren and Jeff’s Roles at Bowerbird

    34:20 - Building the Right Team and Culture

    38:15 - What Makes a Great Team Member?

    42:05 - Knowing When to Delegate

    46:00 - Letting Go as Your Business Grows

    49:40 - The Reality Behind Business Success

    53:15 - Relationships and Community in Design

    56:30 - What Lauren Would Do Differently

    59:10 - The Future of Bowerbird and Creative Business Growth


    Keywords

    Bowerbird

    Lauren Lewis

    Bowerbird Australia

    Bowerbird furniture

    Bowerbird property styling

    property styling Australia

    furniture hire Australia

    furniture styling

    interior design business

    creative business

    creative entrepreneurship

    creative business growth

    scaling a creative business

    design business growth

    creative business strategy

    business systems for creatives

    creative business systems

    property styling business

    property styling business growth

    interior styling business

    design entrepreneurship

    creative leadership

    business operations

    commercial design

    58 min
  • 50. Interior Designers Reveal What Really Goes On Behind The Design

    What do two successful designers admit when there is no guest to interview and the questions are coming straight back at them?


    Sarah Reid is the host of Her Design Her Story, and in this special episode of Behind the Design, Camilla Ingall and Sarah Reid turn the questions on each other, reflecting on the careers, shows, businesses and lessons that have shaped where they are today.


    As the conversation unfolds, they revisit the moments that challenged their confidence, changed their direction and made them rethink what they actually wanted from their careers. They also share what they have learned from years of working with clients, building businesses and having conversations with people across the design industry.


    Both have taken different paths through the design industry, but there are surprising parallels in what they've learned along the way.


    In this episode:

    • How two very different career paths led into interior design and creative business
    • Why confidence often comes from taking action rather than waiting to feel ready
    • The reality of running a creative business while trying to maintain a life outside of work
    • What burnout revealed about boundaries, people-pleasing and choosing the right clients
    • Learning when to say no and recognising when something simply isn't the right fit
    • The challenge of letting go, delegating and trusting other people
    • Why building a business can teach you as much about yourself as it does about business
    • What podcasting has taught them about listening, communication and making people feel heard

    At the heart of the conversation is a simple question: what happens when you stop trying to be everything to everyone and start paying attention to what actually works for you?


    It's an honest conversation about the less visible side of design careers and creative businesses, and the lessons that only seem to come with experience.


    —------------------------

    Follow Sarah Reid

    https://www.instagram.com/herdesign_herstory/

    https://www.instagram.com/s_r_and_o/ 

    https://www.herdesignherstory.com/ 


    Follow Unfolded:

    https://www.unfolded.com.au/

    https://www.instagram.com/unfolded_

    https://www.instagram.com/behindthedesignpod_/  


    -----------------------


    Chapters

    00:00 Two Designers Turn the Mic on Each Other

    02:28 Camilla’s Journey Into Interior Design

    04:01 Sarah’s Journey From Architecture to Interiors

    07:30 What Inspired Behind the Design

    09:06 The Reality Behind the Pretty Pictures

    10:00 When Your Career Takes an Unexpected Path

    13:07 What Running a Business Teaches You

    16:17 What Actually Brings You Joy?

    17:25 Building a Business and Making Time for Family

    19:14 Does Confidence Come Before Action?

    21:15 What Really Happens Behind the Scenes

    23:14 Learning When to Say No

    24:40 When Doing Everything Becomes Too Much

    33:06 Learning to Qualify Your Clients

    34:29 Which Opportunities Are Worth Pursuing?

    37:49 How Their Definition of Success Changed

    42:38 What Podcasting Has Taught Them About People

    46:57 What They Want Listeners to Take Away



    Keywords

    interior design podcast

    interior design business

    interior designers

    design business

    interior design Australia

    Australian interior designers

    Behind the Design podcast

    creative business

    design industry

    interior design career

    interior design journey

    starting an interior design business

    running a creative business

    creative entrepreneurship

    design business owner

    interior design career path

    interior design challenges

    interior designer burnout

    imposter syndrome in design

    confidence in business

    creative industry Australia

    women in design

    women in business

    design podcast Australia

    interior design podcast Australia

    podcasting for creatives

    behind the scenes design

    design business lessons

    interior design success


    52 min
  • 49. From Granny Flat Scam to Luxury Property Development

    What happens when the business you're building almost ends before it really begins?


    Phil and Lina Strati, the husband-and-wife team behind L.P StratiCo Builders and Aesthetic Developments, share the real story behind their journey from secure corporate and construction careers to building businesses of their own.


    It wasn't a straight line. After quitting their jobs in the most unexpected way, they spent their early years taking on whatever work they could find, only to become caught in a builders worst nightmare, before their first project had barely started.


    But the conversation goes well beyond business.


    They talk openly about navigating fertility challenges, personal loss, the pressure behind a successful-looking business, and the shift from chasing growth to building something more intentional.


    In this episode:

    — Why they quit their jobs at the worst possible time

    — The scam that nearly ended their business

    — How one difficult project led to six thriving opportunities

    — The unexpected path into insurance and remediation

    — How they competed with 9 figure builders as a small company

    — Balancing stable, commercial work with creative development

    — Building a business as a couple

    — How grief changed Lina’s definition of success


    A conversation about resilience, partnership and what really happens behind a successful building business.


    ------------------------

    Follow Phil and Lina Strati

    https://www.aestheticdevelopments.com.au/about

    https://www.instagram.com/aestheticdevelopments_/

    https://www.instagram.com/lpstratico/

    https://www.lpstratico.com.au/


    Follow Unfolded:

    https://www.unfolded.com.au/

    https://www.instagram.com/unfolded_

    https://www.instagram.com/behindthedesignpod_/


    Other resources:

    DHR Season 4 - Award Winning Homes: https://vimeo.com/1088921733/aed056c68e?share=copyFlorence i15 by

    Greenridge Publishing - Issuu: https://issuu.com/greenridgepublishing/docs/florence_i15

    Architecture & Design: https://www.architectureanddesign.com.au/projects/houses/the-fairview-aesthetic-developments


    Chapters

    00:00 - The Risky Decision That Started Their Business

    02:47 - From Corporate Careers to Construction and Design

    06:19 - Why They Quit Their Jobs on Their Honeymoon

    12:42 - The Granny Flat Scam That Nearly Ended Their Business

    16:07 - Discovering the Construction Scam and Starting Over

    20:55 - How One Difficult Project Led to Six More Opportunities

    21:47 - How COVID Changed Their Construction Business

    23:37 - Finding Sustainable Revenue Through Insurance Work

    24:28 - Becoming One of 12 Builders on a Major Insurance Panel

    25:21 - Finding a Niche in Complex Insurance Claims

    30:33 - Returning to Luxury Property Development

    31:44 - The Fairview Project and Their First Major Development

    32:23 - Winning a Master Builders Award

    33:37 - Building a Brand Through Design and Storytelling

    35:04 - Grief, Mental Health, and Redefining Success


    Keywords

    building business Australia

    construction business Australia

    construction business owners

    builder business

    building company Australia

    property development Australia

    luxury home builder

    construction entrepreneurship

    starting a construction business

    building business journey

    construction business growth

    property development

    granny flat builder

    insurance construction

    insurance remediation

    business setbacks

    business resilience

    husband and wife business

    family business

    construction industry Australia

    luxury property development

    building industry Australia

    entrepreneurship Australia

    50 min
  • 48. A Builder’s Guide to Luxury, Design & Construction With Jakin Luxury Living

    What actually makes a home luxurious? According to luxury builder James from Jakin Luxury Living, it has far less to do with expensive finishes and far more to do with how a home performs, feels and supports the way you live.


    In this episode of Behind the Design, I sit down with James, founder of Jakin Luxury Living, to unpack what really goes into building high-end residential homes and why the best projects are about so much more than beautiful finishes.


    We explore how the definition of luxury is changing. From home automation and high-performance glazing to saunas, ice baths, gyms and dedicated wellness spaces, today's luxury homes are increasingly designed around health, comfort, technology and the way families actually live.


    And beyond construction, James opens up about business growth, delegation, burnout and finding the balance between working in the business and working on it.


    In this episode, we also discuss:

    • What luxury really means beyond expensive finishes

    • Why a luxury home needs to perform, not just look beautiful

    • Why bigger isn't always better in business

    • How builders and designers can collaborate more effectively

    • Why communication can make or break a construction project

    • The importance of choosing the right trades and site manager

    • What to look for when comparing builders and building quotes

    • The growing importance of insulation and glazing

    • How James approaches forecasting, budgeting and project programming

    • Managing burnout in the construction and creative industries

    • Knowing when to delegate and stay in your lane

    • Why the story behind a finished project can be more interesting than the polished result


    If you're building, renovating or designing a luxury home, this conversation offers a behind-the-scenes look at the decisions, relationships and details that can ultimately determine whether a project simply looks impressive or genuinely feels exceptional.


    Follow Behind the Design for more conversations with the people shaping the architecture, interior design, construction and creative industries.


    Follow James Watkin and Jakin Luxury Living

    https://jakin.com.au/about/

    https://www.instagram.com/jakin_luxury_living/

    https://www.instagram.com/james_r_watkin/


    Follow Unfolded:

    https://www.unfolded.com.au/

    https://www.instagram.com/unfolded_

    https://www.instagram.com/behindthedesignpod_/


    —------Chapters

    00:00 - What Really Makes a Luxury Home?

    01:45 - Inside Luxury Home Building

    03:15 - From Carpenter to Luxury Builder

    04:33 - Why Bigger Isn't Always Better

    13:06 - The Problem With Micromanaging

    15:43 - Builder & Designer Collaboration

    18:33 - Why Communication Makes or Breaks a Build

    27:25 - What Does Luxury Really Mean?

    30:51 - The Rise of Wellness Spaces at Home

    33:48 - The Future of Luxury Home Design

    35:07 - 3 Things to Look for in a Builder

    38:26 - Why the Cheapest Quote Can Cost More

    49:48 - Burnout in the Building & Creative Industries



    Keywords

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    choosing a builder

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    luxury home renovation

    custom home construction

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    high end residential construction

    55 min
  • 47. Why Lighting Matters More Than You Think | Objects for Thought

    Lighting is often one of the last things considered in a project, but it can completely change how we experience a space, from the way materials and colours are perceived to how the room actually feels.


    In this episode of Behind the Design, I sit down with Jay and CJ, founders of Objects for Thought, to explore the thinking, process and business decisions behind their contemporary lighting brand.


    This is a conversation about much more than beautiful light fittings. Jay and CJ share how their very different backgrounds in design, art, finance and electrical work eventually led them to build a lighting company, and why they deliberately chose to focus on doing one thing exceptionally well.


    We talk about why lighting can make or break an interior, what happens when beautiful finishes are paired with poor-quality lighting, and the technical details that designers and homeowners often don't see.


    And most importantly, Jay and CJ share what they've learned about building a creative business without letting ego drive every decision.


    In this episode:

    • How Objects for Thought began and how Jay and CJ found their way into lighting• Why constructive criticism is central to their creative partnership

    • How they divide the business across Melbourne and Brisbane

    • Why good lighting is about more than aesthetics

    • How lighting quality affects colour, materials and finishes

    • What electricians and trades bring to the design process

    • Why Objects for Thought deliberately says no to some custom work

    • How direct relationships with designers create a valuable feedback loop

    • Why solving problems well can strengthen long-term client relationships

    • The importance of patience when building a product-based design business


    For architects, interior designers, builders and anyone interested in how thoughtful design actually comes together, this episode offers a look behind the finished product and into the decisions that make it work.


    Follow Behind the Design for more conversations with the people, businesses and creatives shaping the design industry.


    Follow Jay, CJ and Object for Thought

    https://www.of-t.com/about

    https://www.instagram.com/objectsforthought/

    https://www.instagram.com/jay_jermyn/

    https://www.instagram.com/cjand/


    Follow Unfolded:

    https://www.unfolded.com.au/

    https://www.instagram.com/unfolded_



    1 hr 23 min

About Behind The Design

From the publisher's feed

Behind the Design is a podcast that brings you closer to the projects, people, and untold stories behind the Pinterest saves you’ve been obsessing over for years. Hosted by Camilla Ingall, interior designer and founder of Unfolded, each episode goes beyond the finished photos to unpack how great design actually comes to life through honest conversations with designers, architects, stylists, builders, and creatives.