Behind the Surface

Behind the Surface

By International Surface Fabricators AssociationBusiness
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Behind the Surface episodes

  • Creating SOPs and Other Workflow Documentation

    Standard Operating Procedures: You know you need them, but where do you start? SOPs and other workflow documentation are essential to running safe and efficient processes, but did you know they can also increase the value of your business? That’s right! Companies that have defined SOPs hold a higher value in the eyes of investors and buyers, and they will consistently outperform competitors. 

    Join Stephen Alberts, owner of the Countertop Marketing Company, as he presents easy, tech-savvy ways to create SOPs and other digital documentation for your workflows. Create robust, concise and clear SOPs in just minutes, and minimize opportunities for costly and dangerous errors.

    11 min
  • Get your foot in the door with commercial projects

    In this special episode, we are joined by Rich Katzmann, who will be discussing commercial projects and whether you should be vying for this kind of business.

     

    Rich Katzmann is the founder and president of Stone Services Group and has been working in the surfacing industry for the past six years. He has been a part of the residential construction scene his whole life as he grew up in the industry. Stone Services group provides commercial templating, install services and bid consulting services to fabricators, material providers, and general contractors across the nation. “We wake up every day looking at just this, commercial bids,” says Rich.

     

    If you have a commercial opportunity sitting in front of you right now, and you’re asking yourself if you should submit a bid, listen to Rich’s insights so you can put your best foot forward.

    17 min

About Behind the Surface

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Behind the Surface is the ultimate podcast for fabricators! From mastering the latest tools and materials to navigating business challenges and enhancing your creative process, our podcast covers it…