One of the essential accountabilities of exemplary leaders is to forge a path where none previously existed. You too, may find yourself asked to lead an effort where there is not playbook to follow.

Navigating unchartered territory as a leader can be tricky, even more so when you're the first in every category. But with obstacles comes opportunity.

Monica Alexander, VP of Service Transformation at Charter-Spectrum, share invaluable nuggets of advice of how to survive and thrive when leading in an area of uncertainty. Leading in unchartered territory is connected to the LATTOYG tactic of Leading with Courageous Agility.

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Full show notes, links to resources mentioned and other compelling episodes can be found at http://LeadYourGamePodcast.com. (Click magnifying icon at top right and type “Trevor”)

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ABOUT MONICA ALEXANDER:

Monica Alexander is a VP of Service Transformation for Charter Communications, based in Charlotte, NC. She joined Time Warner Cable in 2003, developing enterprise technology and operational support strategies. Before entering the cable industry, Monica Alexander led various Quality Assurance teams in the financial and software industries. Monica received her BA in Management Information Systems from Florida State University.

Monica is the immediate president of the National Association of Multi-ethnicity in Communication Carolinas Chapter (NAMIC-Carolinas). Throughout her career, she has received many accolades for her leadership and commitment to educating youth in STEM. Appointed by Time Warner Cable to serve as the 2014 Emerging Leader Designee for Women in Cable Telecommunication (WICT). She also served in various roles for WICT Carolinas, a member of Alpha Kappa Alpha Sorority Inc., and the Piedmont Chapter of the Links, Inc. She is an active member of her community and church.

WHAT TO LISTEN FOR:

1. How to develop and amplify your brand as a resilient leader, tap into your team's talent for success, and strategies to overcome Imposter Syndrome.
2. Tips for leaders looking to avoid the "lone wolf" syndrome and develop cohesive teams that can tackle challenges in a rapidly evolving industry.
3. Monica's Fun Facts - Antarctica, pet peeve, Drake and nachos

FEATURED TIMESTAMPS:

Learn how this Florida State University graduate manages to be a wife, mother, and innovative leader, all while transforming customer experiences for millions of people.

[05:13] Telecommunication is a fast-paced industry. Listen in on Monica's advice for CEOs on establishing new divisions, building teams, and staying up to date on technological advances in a rapidly changing industry.

[07:28] What values make up your Personal Brand as a leader? Monica discusses her brand's principles and how she's charted her own path using her leadership roadmap.

[08:59] Managing stakeholder expectations, developing talent, and moving a project forward is one of the most challenging and fulfilling things we do as leaders, but how do you manage the highs and lows? Monica explains how to achieve equilibrium.

[11:11] Monica's entry into the LATTOYG leadership playbook.  Effective leaders develop other leaders, but what's the key to developing talent that will continue to grow in their career and bring their best ideas forward? Here we discuss the traits of star players and how to develop talent within the organization.

[17:55] Monica shares the most impactful question every leader should ask their team to ensure success as a solutions-focused team. Additionally, she explains her three keys to moving the needle forward when you're a driver of change.

[27:47] Signature Segment: Full Disclosure

[35:58] Signature Segment: Karan’s Take 

LINKS FOR MONICA ALEXANDER:

• Website: https://spectrum.com
• Website: https://wevolvetogether.com/ 
• LinkedIn: https://www.linkedin.com/in/monicalalexander/ 
• Book: WEvolve: Choose, Believe and Explore

PEOPLE &  RESOURCES MENTIONED:

- Overview:  The Lead at the Top of Your Game Leadership Development Experience

ADDITIONAL RESOURCES FOR YOU:

• Article from Harvard Business Review on leading new initiatives