This week Chris and Gina are joined by the President of Digital Transformation Service at NTT Data, Aaron Millstone. They discuss managing client relationships, being a leader, and why empathy is a key skill in difficult-to-navigate situations.  Links:<a href="https://www.goodreads.com/en/book/show/19240052-be-the-hero" target="_blank">Be The Hero by Noah Blumenthal </a>See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer" target="_blank">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer" target="_blank">https://art19.com/privacy#do-not-sell-my-info</a>.

This week Chris and Gina are joined by the President of Digital Transformation Service at NTT Data, Aaron Millstone. They discuss managing client relationships, being a leader, and why empathy is a key skill in difficult-to-navigate situations. Links: Be The Hero by Noah Blumenthal See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week Chris and Gina are joined by the President of Digital Transformation Service at NTT Data, Aaron Millstone. They discuss managing client relationships, being a leader, and why empathy is a key skill in difficult-to-navigate situations.&nbsp; Links:<a href="https://www.goodreads.com/en/book/show/19240052-be-the-hero" rel="noopener noreferrer">Be The Hero by Noah Blumenthal&nbsp;</a>See Privacy Policy at <a href="https://art19.com/privacy" rel="noopener noreferrer">https://art19.com/privacy</a> and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer">https://art19.com/privacy#do-not-sell-my-info</a>.

Being the Hero: On Managing Client Relationships

Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership.Learn more about&nbsp;<a href="https://launch.nttdata.com/?utm_source=art19&amp;utm_medium=podcast" rel="noopener noreferrer" target="_blank">Launch by NTT DATA</a>Please note that the views expressed may not necessarily be those of NTT DATA.

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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about Launch by NTT DATA Please note that the views expressed may not necessarily be those of NTT DATA.

Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership.Learn more about&nbsp;<a href="https://launch.nttdata.com/?utm_source=art19&amp;utm_medium=podcast" rel="noopener noreferrer">Launch by NTT DATA</a>Please note that the views expressed may not necessarily be those of NTT DATA.

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