When you bring a new partner onto your health plan (TPA, PBM, DPC, concierge, wellness, etc.) it is important to set them up for success. Do they know your vision and how they are going to play a role in it?
In this episode, Justin shares where he starts on the process of on-boarding new partners. Start with the end in mind. Before going into the details be sure to review member facing documentation first.
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