What is the way you solve a tough problem? Regardless if it is related to code, tech, people, or process, is the best approach to relentlessly keep working at it with all your will and might? Or is there another way that is less exhausting? 

In regards to change initiatives, do you truly have #empathy and understanding for so-called "laggards" in the diffusion of innovation curve? Is there a concrete way to build it?

Join Chris and Austin as they discuss with and are inspired by Linda Rising.

Video and show notes: https://youtu.be/SW736CjNMjY