A teenager reports abuse and ends up in a DSS office, exhausted, scared, and forced to overhear strangers retell her trauma while they hunt for placement. That moment is hard to shake and it is also the spark behind Lily Pad, a nonprofit building calm, home-like rooms inside Department of Social Services offices so kids in foster care have a safe place to wait, sleep, eat, and breathe.
We’re joined by Jennifer Tice, a former labor and delivery nurse, longtime foster parent, and the executive director of Lily Pad. Jennifer shares the personal road that led here: fostering more than 40 children, loving kids through uncertain outcomes, and walking through the emotional swing of a case that moved from adoption toward reunification. From there, we talk about what kids actually experience in child welfare offices and why a sterile environment can add to trauma, not relieve it.
Then we get practical. Jennifer breaks down what goes into a Lily Pad room, from couches and trundles to lighting, privacy, and monitoring systems that let staff take sensitive phone calls out of earshot. We also dig into growth across South Carolina, the first projects in Michigan, a surprising expansion into victim care spaces inside law enforcement, and what it costs to build a full room (often $15,000 to $20,000). If you care about foster care, reunification, trauma-informed design, and real-world nonprofit solutions, this conversation shows how changing a room can change a day, and sometimes a life.
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