In this episode, a newly appointed Vice President of Ambulatory Revenue Cycle at AdventHealth, Carla Graves, discusses the strides being made to evolve the critical aspects of the physician enterprise revenue cycle and the pivotal moment in her life that shaped the trajectory of her career.  

We’ll explore strategies and themes for managing complex integrations and their impact on enhancing the patient experience, while improving operational efficiency and increasing financial performance.  

If you have comments, questions or just want to say hi, please contact us at [email protected].  

Our host, Tim Reiner, is senior vice president of revenue management for AdventHealth. He leads systemwide efforts to create a more seamless, transparent and compassionate experience for every patient who interacts with our revenue cycle functions. With more than 20 years of experience, Tim is dedicated to reimagining how innovation, automation and human connection work together to support the financial aspects of whole-person care beyond the bedside.  

Revenue Cycle: Above the Bottom Line — the podcast where we dive deep into the challenges, strategies and innovations shaping the future of health care revenue cycle management. Throughout each episode, we sit down with leaders and industry experts to offer thought-provoking conversations, actionable career advice and discussions about the latest trends you need to know. Be sure to subscribe and join us as we unpack the future of revenue cycle — one conversation at a time.