Beyond the Paycheck

Beyond the Paycheck

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Beyond the Paycheck episodes

  • Lee Mataya, SVP Total Rewards at Cox Media Group

    Beyond the Survey: Cox Media Group’s SVP of Total Rewards on Affordability, Pay Equity, and Vendor-Led HR

    Summary
    How do you keep pay and benefits fair, affordable, and truly usable when budgets are tight and roles are changing fast?

    Lee Mataya, Senior Vice President of Total Rewards at Cox Media Group, oversees compensation, benefits, payroll, HR operations, and HR tech for a nationwide TV and radio business—and he’s candid about what works.

    Lee shares why “data isn’t the answer—context is,” and how CMG blends quantitative inputs with qualitative listening to shape programs employees actually value. He unpacks the limits of salary surveys, the data rigor required for pay equity, and why AI can support analysis but won’t fix messy inputs.

    Lee also details CMG’s carve-out journey: rebuilding the HR stack on SAP SuccessFactors, outsourcing payroll and benefits, and achieving a 94% satisfaction score with an Ask HR model.

    He closes with pragmatic tactics to keep benefits affordable—repurposing dollars through attrition, partnering tightly with vendors, and building multi-year talent plans that anticipate change.

    Timestamps
    [00:18] – Guest intro: Lee’s role leading Total Rewards at Cox Media Group
    [01:25] – Career path to compensation and the mentor who spotted his strengths
    [03:29] – Early money lessons: responsibility, work ethic, and practical tradeoffs
    [07:59] – Pay and benefits philosophy: affordability, listening, and the limits of market surveys
    [11:08] – AI and pay equity: useful insights require strong, consistent data
    [15:57] – From carve-out to 94% CSAT: SuccessFactors, outsourcing, and a lean HR model
    [18:46] – Holding vendors accountable: pulse surveys, SLAs, and partnership cadences
    [23:48] – Making benefits affordable with flat budgets: repurposing dollars and multi-year plans

    Takeaways
    - Treat salary surveys as one input—pair them with internal equity, role impact, and qualitative feedback before making pay decisions.
    - Keep affordability front and center: design benefits people can actually use and avoid forcing tradeoffs between care and basic living costs.
    - Use AI to speed analysis, not to decide—pay equity and comp recommendations depend on clean, contextualized data.
    - Build a lean, scalable HR backbone: implement a robust HRIS (e.g., SuccessFactors), outsource where specialized, and track satisfaction relentlessly.
    - Instrument your operations: send pulse surveys for Ask HR and onboarding, review outcomes regularly, and bring data to vendor conversations.
    - Fund priorities creatively: repurpose dollars from attrition, restructure roles, and socialize multi-year talent plans to invest without inflating payroll.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    29 min
  • Kristine Karnath, Group VP of Total Rewards at Moog

    Root-Cause Benefits: Moog’s VP of Total Rewards on Onsite Care, Profit Sharing, and AI Personalization

    Summary
    What if your benefits strategy could lower costs and improve health outcomes at the same time?

    Kristine Karnath, Vice President of Total Rewards at Moog—an aerospace and defense company headquartered outside Buffalo, NY—shares how a fiscally disciplined, data-led approach turns benefits into a real business advantage.

    With 20+ years at Moog, Kristine connects her own “needs vs. wants” money mindset to equitable pay practices and spending every company dollar like it’s her own.

    She breaks down Moog’s company-wide profit sharing (aligned to enterprise performance), why they solve root causes instead of shifting costs, and how onsite wellness centers—with primary care, labs, pharmacy, PT, dietitian, and vision—improve outcomes in care deserts.

    Kristine also looks ahead at AI-powered personalization to deliver just-in-time financial guidance, explains generational shifts shaping compensation and benefits, and offers pragmatic guardrails people leaders can use to keep pay both fair and empowering.

    Timestamps
    [00:45] – Guest intro and Moog at a glance
    [02:25] – Early money story: needs vs. wants and saving for college
    [08:30] – From frugal to fair: a philosophy for equitable pay and smart spend
    [12:30] – Company-wide profit sharing and why it beats siloed bonuses
    [14:50] – Solving access, not shifting costs: onsite clinics in rural NC
    [16:30] – Real outcomes: adherence, prevention, retention, and cost trend (GLP-1s)
    [22:40] – The next wave: AI-driven, just-in-time, personalized financial wellness
    [30:37] – Generational shifts and guardrails for keeping pay fair and empowering

    Takeaways
    - Apply a root-cause lens to benefits—fix access and prevention instead of shifting costs to employees.
    - Align incentives with company-wide profit sharing to reinforce “we’re in this together.”
    - Treat company dollars like your own: design equitable pay and spend with intention and transparency.
    - Build onsite or near-site care to improve adherence, catch issues earlier, and reduce high-cost claims.
    - Personalize financial wellness with AI; deliver timely nudges before major life decisions.
    - Fit programs to your culture and back them with data to drive adoption and measurable outcomes.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    38 min
  • Markus Enzner, VP of Total Rewards Americas at The Adecco Group

    Beyond Salary: Adecco’s Total Rewards VP on TR Statements, Living Wage, and Inflation Readiness

    Summary
    If employees only see their salary, you’re leaving value—and retention—on the table. Markus Enzner, VP of Total Rewards (Americas) at The Adecco Group, brings 18 years of experience and an economist’s lens to show how to turn compensation and benefits into clarity, confidence, and impact.

    Supporting ~10,000 employees and an ~$8B business across North and Latin America, Markus explains where rewards most often break down—affordability and poor communication—and how to fix it with consumer-grade simplicity and Total Rewards statements that quantify value.

    He shares a personal story of a promotion that helped an employee become debt-free, why personalization and living wage frameworks are the next frontier, and how leaders should prepare for AI-enabled communication and a likely return of inflation. He closes with a practical 30-day financial experiment any listener can try.

    Timestamps
    [00:13] – Role and scope: Adecco’s Americas Total Rewards across 3 GBUs, ~10k employees, ~$8B
    [02:26] – Early money lessons: independence, first jobs, and a lifelong investing mindset
    [08:39] – Why an economist chose Total Rewards: analytics meets human impact
    [12:09] – Where rewards break down: affordability, pay transparency, and weak communication
    [14:48] – Turning benefits into value: Total Rewards statements vs. 70-page guides
    [18:45] – Individual impact: the promotion that erased student debt
    [24:24] – Personalization and the rise of living wage frameworks
    [26:05] – 2026 outlook: AI in rewards communication, preparing for inflation, and a 30-day money experiment

    Takeaways
    - Quantify total rewards—use personalized TR statements to show the full value beyond base pay.
    - Design within affordability while increasing clarity: make pay and benefits communication simple, visual, and concise.
    - Replace dense benefits guides with consumer-grade experiences employees can grasp in minutes.
    - Personalize rewards using data and tech; explore living wage frameworks to align pay with real-life costs.
    - Prepare for inflation’s return with scenario planning, agile mid-year adjustments, and proactive employee messaging.
    - Empower managers to connect policy to people—promotions and bonuses can be truly life-changing.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    33 min
  • Lisseth Zouhbi, CHRO at Child Care Resource Center

    Beyond Base Pay: CCRC’s CHRO on Total Rewards, Pay Equity, and Financial Wellness

    Summary
    If employees only focus on base pay, they miss the true value of their compensation.

    Lisseth Zouhbi, Chief Human Resources Officer at Child Care Resource Center, breaks down how her team is demystifying total rewards for a large, fast-growing nonprofit.

    With 25 years in HR—including two decades in luxury hospitality—and as a co-author of Latinas Rising Up in Human Resources (Executive Edition) and United Latinas (Vol. 3), Lisseth shares a practical blueprint: build clear total reward statements, equip managers to communicate them, and design benefits through a multigenerational, life-stage lens.

    She details CCRC’s approach to competitive pay in nonprofits, maintaining internal equity through every hire and promotion, and pairing health benefits with financial wellness education.

    Expect actionable tactics—from leveraging Workday and broker partners to a simple 30-day money experiment—plus the metrics that matter: lower turnover, stronger equity, and broader talent attraction.

    Timestamps
    [00:45] – Lisseth’s 25-year HR journey: from luxury hospitality to CHRO at CCRC
    [01:51] – Writing and representation: Latinas Rising Up in HR and United Latinas
    [02:30] – Early money lessons: first paycheck, first checking account, and independence
    [05:13] – Convenience vs. cost: valuing time (the “ugly sweater” story)
    [06:57] – Designing total rewards by life stage and educating beyond base pay
    [09:45] – Building total rewards statements in Workday and training managers to explain them
    [13:06] – Competing for talent in a growing nonprofit; inflation and internal pay equity
    [15:00] – Health + financial wellness: webinars, education, and a 30-day money experiment

    Takeaways
    - Build and share total rewards statements so employees see employer-paid value (retirement match, insurance, and more).
    - Train managers with plain-language guides and FAQs to explain comp and benefits confidently.
    - Design benefits through a multigenerational lens—offer options that fit life stage, not one-size-fits-all.
    - Monitor equity continuously: analyze internal pay with every hire/promotion and benchmark against market data.
    - Pair health benefits with financial wellness education to reduce stress and boost benefit utilization.
    - Try a 30-day expense-tracking reflection to align spending with values and goals.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    22 min
  • Michael Downey, Director, Total Rewards at DataRobot

    Pay Transparency & Total Rewards: DataRobot’s Director on Benchmarking, AI, and Paying for Performance

    Summary
    Curious why employees mistrust comp decisions — even when they’re paid well?

    Michael Downey, Director of Total Rewards at DataRobot and a compensation leader with 15+ years of experience (and a former teacher), explains how clearer communication, practical benchmarking, and smarter use of AI can turn compensation from a source of confusion into a competitive advantage.

    Michael walks through "retro tech" benchmarking practices, why leaders must become educators on total rewards, how to shift from tweaks to true pay-for-performance, and the surprising ROI of simply telling employees when they’re paid above market.

    Listen for concrete steps to improve trust, retention, and manager conversations using tools like Workday, market data, and simple leader-led calibration exercises.

    Timestamps
    [00:19] – Guest intro: Michael Downey, Director of Total Rewards at DataRobot
    [01:21] – Earliest money memories and how childhood work shaped views on responsibility
    [07:37] – Teaching background → translating complex comp into education for employees
    [10:15] – Where comp and benefits breakdown most often: the total rewards understanding gap
    [12:12] – Moving from uniform raises to true pay-for-performance; eliminating undifferentiated bonuses
    [15:10] – Trend focus: why pay transparency will keep shaping hiring and retention
    [19:44] – Tools and approaches: AI, Workday, market data and the “retro tech” benchmarking routine
    [22:35] – 30-day experiment: one practical audit to boost financial well‑being and engagement

    Takeaways
    - Lead with data: run regular benchmarking conversations (anchors and outliers) to set a fair foundation for pay decisions.
    - Tell employees where they sit: proactively communicate when someone is paid above market to build trust and retention.
    - Shift pay design: replace undifferentiated bonuses with meaningful, differentiated increases to reward top performers.
    - Equip managers: train leaders to explain total rewards (salary, benefits, equity, perks) not just post ranges.
    - Use simple tech and routines: leverage Workday/AI and a retro-tech calibration every 6 months before broader comp changes.
    - Run a 30‑day pilot: identify employees paid above market, check whether they know it, and start those recognition conversations.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    26 min
  • Ami Graves, CHRO at Bell Techlogix, Inc.

    Skills Over Degrees: Bell TechLogix CHRO Amy Graves on Pay Equity, Benefits, and AI

    Summary
    If employees don’t understand their total rewards, even fair pay can feel unfair. Amy Graves, Chief Human Resources Officer at Bell TechLogix, shares how she bridges the gap between intention and understanding in compensation and benefits.

    With 25+ years across nonprofit, manufacturing, life sciences, and IT, Amy brings a pragmatic lens shaped by small-business roots, a global workforce, and a bias for action.

    She explains why pay equity demands measurement and follow-through, how plain-language policies and total compensation statements change perceptions, and why wellness programs matter even when ROI isn’t easily quantifiable.

    Amy also unpacks the rise of personalized benefits (including lifestyle spending accounts), the shift to skills-based pay over degrees, and the internal compensation pressures that come with upskilling and AI.

    She closes with the simple 30-day habit—Mel Robbins’ Five-Second Rule—that boosts follow-through at work and at home, plus the AI tools she uses daily to work smarter.

    Timestamps
    [00:17] – Guest intro: Amy’s path to Bell TechLogix and lessons from a small-business family
    [01:49] – Earliest money memories: humility, titles vs. identity, and first jobs
    [05:25] – How those lessons shape leadership: grit, “can’t” as the four-letter word
    [07:38] – Pay equity in practice: measure disparities, then take action
    [09:25] – Where comp/benefits break down: communication, total rewards statements, plain language
    [12:38] – Educating employees: Illumination Sessions, life skills, and personalized benefits (LSAs, caregivers, pets)
    [16:20] – Wellness that matters: on-site biometrics, peace of mind, and impact beyond ROI
    [20:55] – What’s next: skills-based pay, internal comp pressures, AI tools (Copilot, ChatGPT), and the Five-Second Rule

    Takeaways
    - Measure pay equity rigorously—and fix gaps quickly with clear, data-backed actions.
    - Simplify compensation and benefits with plain-language policies and total rewards statements.
    - Build ongoing education: offer recurring sessions on market trends, technical skills, and life skills (e.g., money management).
    - Personalize benefits where possible: consider lifestyle spending accounts and caregiver support to meet diverse needs.
    - Treat wellness as people impact, not a spreadsheet line—make screenings convenient and accessible.
    - Shift hiring and promotion toward skills over degrees; upskill teams in AI and use tools like Copilot/ChatGPT—always verifying outputs.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    29 min
  • David Wrangham, VP Total Rewards at Vimeo

    Designing Benefits That Actually Help: Vimeo’s VP of Total Rewards on Healthcare Costs, 401(k) Nudges, and AI in Comp

    Summary
    Benefits bloat, spiraling healthcare costs, and employees who still don’t understand what they’re getting—how should HR respond?

    David Wrangham, Vice President of Total Rewards at Vimeo, makes the case for fewer, better-funded programs that genuinely change behavior.

    Drawing on a global upbringing and a career in comp, David explains why not all dollars are equal (salary vs. commission vs. equity), how cultural context shapes how people experience pay, and why listening to frontline employees reveals root causes that often aren’t compensation problems at all.

    He unpacks the real driver of U.S. benefits strain—healthcare costs nearing 20% of GDP—and the implications for employers’ budgets and promises. David shares practical levers that work, like automatic 401(k) enrollment and annual auto-escalation, and where AI can help (job descriptions, benchmarks) and hurt (trust and explainability).

    He closes with a simple 30-day experiment: gamified micro-quizzes to boost financial literacy and uncover what your workforce doesn’t know but needs to.

    Timestamps
    [00:45] – Guest intro: global upbringing and how it shaped a comp lens
    [03:42] – Not all dollars are equal: salary vs. commission vs. equity and stability tradeoffs
    [07:44] – Culture and compensation: from Yap stones to localized benchmarks and listening
    [12:29] – Where benefits break: healthcare costs, GDP realities, and what’s sustainable
    [18:37] – Fewer, better benefits: avoid fragmentation and “discount” traps
    [21:50] – High-impact design: auto 401(k) enrollment and escalation to drive savings
    [24:44] – AI in comp: JDs, benchmarking, and the explainability/trust gap
    [27:51] – A 30-day experiment: daily micro-quizzes to raise financial literacy

    Takeaways
    - Simplify your benefits portfolio—fund fewer programs better, ensure real savings, and make them easy to use.
    - Educate leaders and employees on pay-mix tradeoffs; for some roles, shifting equity to cash stability can be worth “50 cents on the dollar.”
    - Listen for root causes—many “comp” complaints are actually staffing, manager, or org design issues.
    - Scenario-plan healthcare costs and set durable promises; push for policy and vendor partnerships to manage trend.
    - Auto-enroll and auto-escalate 401(k) contributions to nudge long-term financial well-being.
    - Use AI selectively; only deploy benchmarks and outputs you can explain and defend within your culture.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    31 min
  • Danric Vargas Company, Sr. Benefits Program Manager at Lyft

    Inside Lyft’s Benefits Playbook: Pay Philosophy, Human + AI Support, and Engagement That Scales

    Summary
    How do you make pay and benefits feel clear, fair, and truly useful—at scale?

    Danric Vargas, Senior Benefits Program Manager at Lyft, shares the communication and service design choices that turn “total rewards” into everyday support.

    With a consulting background and a frontline focus, Danric breaks down Lyft’s cost-of-labor compensation philosophy (vs. cost of living) and why education beats speculation.

    He details how Lyft pairs consumer-grade access—Slack-first comms, AI people bots, and a high-touch care navigation partner (Rightway)—with old-fashioned human time: ongoing 1:1 benefits office hours that drive high utilization across mental health, fertility, and more.

    Danric also opens up about publishing pay equity results, making total rewards statements easy to find in Workday, and what he’s watching next: AI’s real impact on healthcare costs and GLP-1 spend.

    He closes with a 30-day engagement experiment any HR team can run to find the channels that actually move the needle.

    Timestamps
    [00:45] – Meet Danric: consulting roots, employer-side impact, and personal money values
    [01:07] – Early money lessons: allowance, work ethic, and the line between hustle and burnout
    [04:05] – First jobs and spending habits: from Legoland to supporting a family
    [06:43] – Translating money empathy into benefits: leave admin, pay timing, and urgency
    [08:20] – Where comp/benefits break down: cost of labor vs. cost of living, and true benefit costs
    [11:34] – Making money talk approachable: Slack culture, “Wealth Management” channel, and AI people bots
    [14:17] – The highest-impact shift: ongoing 1:1 benefits office hours (not just during open enrollment)
    [16:35] – Measuring what matters: utilization, ERG partnerships, and a benefits survey to deepen insights
    [19:25] – What’s next: AI in benefits, care navigation, and the GLP-1 cost curve
    [23:10] – Pay equity in practice: publishing third-party reviews and promoting total rewards statements
    [24:46] – A 30-day engagement experiment: audit channels, test, and partner cross-functionally

    Takeaways
    - Explain compensation clearly: teach cost of labor vs. cost of living to reduce confusion and rebuild trust.
    - Show the real math: share employer benefit costs and why contributions change with healthcare inflation.
    - Offer ongoing 1:1 office hours so employees can choose the right plans year-round—not just at OE.
    - Meet employees where they are: prioritize Slack/mobile, add an AI people bot, and route to approved vendors.
    - Pair AI with humans: use high-touch care navigation for complex needs to boost confidence and outcomes.
    - Publish and promote transparency: annual pay equity results plus easy-to-find total rewards statements in Workday.
    - Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations
    - Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.
    - With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.
    - See a demo at https://www.aurafinance.com/

    30 min
  • Angela N. Briggs-Paige, Chief People Officer at Acelero Learning

    Lead with Humanity: CPO Angela Briggs-Page on Pay Clarity, Skills-Based Pay, and Earned Wage Access

    Summary
    Money stress follows people to work—so how do leaders design pay and benefits that create breathing room, not just a paycheck?

    Angela Briggs-Page, Chief People Officer at Ocelero and founder/CEO of People Power, shares a people-first, data-backed approach to compensation and total rewards.

    With a philosophy that sits at the intersection of heart and strategy, Angela explains why pay clarity builds trust, how skills-based pay opens doors for STARs talent, and the cultural shift required to move from scarcity to abundance.

    She details concrete changes—ending 90-day waiting periods for benefits, offering earned wage access without predatory fees (with 70% frontline adoption), and delivering financial wellness that goes beyond budgeting to include emergency aid, credit repair, and public benefits navigation.

    Angela also offers practical AI tips for job seekers to translate experience into skills. Expect a candid, actionable playbook for leaders who want to align compensation with dignity, equity, and performance.

    Timestamps
    [00:45] – Guest intro and a “heart + strategy” lens for people leadership
    [01:03] – Early money lessons: intentionality, dignity, and responsibility
    [05:44] – From paycheck to breathing room: pay equity, flexible access, financial education
    [07:22] – Pay clarity vs. pay equity: transparency that builds trust and growth paths
    [09:14] – Total wellbeing benefits and eliminating 90-day waiting periods
    [11:24] – Skills-based pay in practice + AI tips for job seekers to surface skills
    [14:10] – Mindset shift: from scarcity to abundance; benefits as foundations, not rewards
    [16:11] – Financial wellness in action: earned wage access and 70% frontline adoption

    Takeaways
    - Publish pay frameworks and growth criteria to turn pay equity into pay clarity.
    - Redesign benefits around total wellbeing—and remove waiting periods to reduce vulnerability.
    - Shift to skills-based pay; value demonstrated capability over pedigree and tenure.
    - Use AI to translate roles into skills and tailor applications; prompt it to ask clarifying questions.
    - Replace scarcity with abundance: treat benefits as foundational infrastructure for performance.
    - Offer earned wage access without fees; pair it with coaching, emergency assistance, and credit support to improve outcomes.

    Sponsor
    Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations

    Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.

    With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.

    See a demo at https://www.aurafinance.com/

    21 min
  • Serena Filson, VP, Human Resources & Total Rewards at Certara

    Cash, Clarity, and Care: Pay Transparency, Total Rewards, and AI with Sertara’s VP of HR

    Summary
    In a year when healthcare costs are climbing and “cash is king,” how do you design total rewards that actually improve lives?

    Serena Filson, Vice President of Human Resources and Total Rewards at Sertara, shares how her comp/HR tech roots (Johnson & Johnson alum) and consulting mindset shape a modern, data-informed, and human approach to pay and benefits.

    Serena explains why leaders must challenge their own money assumptions, educate continuously (not just via one lunch-and-learn), and communicate the “why” behind difficult comp decisions.

    She details building a globally relevant benefits ecosystem—from critical illness coverage that lets parents focus on care, not claims, to culturally specific perks like rice allowances in the Philippines—while pushing toward measurable ROI through prevention.

    Serena also walks through embedding AI in open enrollment to improve plan selection and previews near-term trends: on-demand pay, fractional work, and the heightened importance of cash.

    Expect practical frameworks for transparency, education, and measurement that any people leader can adapt.

    Timestamps
    [00:45] – Serena’s path: compensation/HR tech at J&J to leading Total Rewards, HR ops, HR tech, and TA at Sertara
    [02:15] – Money story and scarcity mindset: how early experiences inform financial behaviors at work
    [09:15] – Designing for diverse needs: challenging assumptions and building inclusive pay/benefits
    [12:40] – Where comp/benefits break down: education and communication gaps on both sides
    [15:10] – Communicating hard changes: bonus/equity realignment and defining success by transparency
    [18:20] – From attraction to transformation: gap-closing, culturally relevant benefits; a critical illness example
    [23:30] – Measuring ROI: prevention over treatment, linking wellness to claims, and what’s realistic today
    [27:24] – Practical AI in benefits: guiding open enrollment choices and tracking downstream impact
    [28:51] – What’s next: cash-first mindset, gig/fractional work, and the rise of on-demand pay

    Takeaways
    - Audit assumptions and co-create: involve diverse employees to design rewards for real financial realities.
    - Educate continuously: replace one-off sessions with multi-touch, targeted benefits education you can measure.
    - Communicate the why: lead with business context; define success by clarity, not universal approval.
    - Invest in prevention and relevance: close core coverage gaps, localize perks, and spotlight real impact stories.
    - Apply AI where it helps: use decision-support tools in open enrollment to improve plan fit and track outcomes.
    - Prepare for near-term shifts: prioritize cash competitiveness and explore on-demand pay for applicable roles.
    - Aura Finance helps you simplify compensation and benefits planning by bringing everything into one streamlined platform. No more juggling spreadsheets, disconnected tools, or manual calculations
    - Aura gives you a single place to design, compare, and communicate total rewards packages with confidence.
    - With AI-powered insights, it takes the guesswork and busywork out of comp decisions, helps you spot pay equity gaps early, and makes it easy to model scenarios that keep your teams engaged and your budgets on track.
    - See a demo at https://www.aurafinance.com/

    33 min

About Beyond the Paycheck

From the publisher's feed

Beyond the Paycheck brings you candid conversations with CHROs and top people leaders who are rethinking how compensation and benefits impact more than just employee bank accounts. From the first paycheck to financial wellness programs, we explore how money shapes identity, equity, purpose, and power at work, and how forward-thinking companies are using pay and perks to transform lives, not just attract talent.