In this episode of the Tax Section Odyssey podcast, host April Walker talks with Jennifer Dymond, founder and CEO of Spire Consulting Services, about how improv techniques can help tax practitioners build stronger client communication and greater advisory confidence. Their conversation explores how skills like active listening, curiosity, flexibility and staying present can help practitioners move beyond scripted compliance conversations and into more effective, collaborative advisory discussions.

Questions answered in this episode:

• What does improv actually mean in a professional setting?
• Why do tax practitioners often feel comfortable with compliance work but less confident in advisory conversations?
• How can the "yes, and" mindset improve listening, responsiveness, and client relationships?
• What should you do when a client seems disengaged, resistant, or not ready to collaborate?
• What practical questions or exercises can tax practitioners use to build stronger advisory communication skills?

AICPA resources

There is still time to register for the ENGAGE conference, coming up June 8 -11 in Las Vegas, NV. Dymond's referenced session is on Tuesday, June 9 at 4:10pm PT.

Reimagining your tax practice – Register for roundtables and watch prior recordings

Focused CPE for Tax Section members

Keep your finger on the pulse of the dynamic and evolving tax landscape with insights from tax thought leaders in the AICPA Tax Section. The Tax Section Odyssey podcast includes a digest of tax developments, trending issues and practice management tips that you need to be aware of to elevate your professional development and your firm practices.

This resource is part of the robust tax resource library available from the AICPA Tax Section. The Tax Section is your go-to home base for staying up to date on the latest tax developments and providing the edge you need for upskilling your professional development. If you're not already a member, consider joining this prestigious community of your tax peers. You'll get free CPE, access to rich technical content such as our Annual Tax Compliance Kit, a weekly member newsletter and a digital subscription to The Tax Adviser.