In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Brian Burton, a prominent figure in the trades and founder of Blue Collar Closer. They discuss Brian's journey from running a successful podcast to creating an online training community that helps tradespeople enhance their sales and communication skills. The conversation emphasizes the importance of continuous learning, maximizing productivity, and building a culture of growth within teams. Brian shares insights on his GoPro selling system and the challenges of hiring and developing high performers in the trades. In this conversation, Brian discusses the transformative power of gratitude in client relationships, emphasizing how it can shift perceptions and improve interactions. He shares techniques for establishing agreement and credibility in sales, highlighting the importance of client comfort and trust. The discussion also touches on effective communication strategies to navigate client conversations, ensuring all decision-makers are involved and respected. Overall, the conversation provides valuable insights into enhancing customer satisfaction and building strong relationships in the plumbing industry.
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🤝 Thank you to Jonathan Keim of 360 Commercial Roofing. 360 Commercial Roofing is a growth partner network for the roofing industry that helps contractors and companies build trust, visibility, and engagement through collaborative resources and loyalty-building tools.
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🤝 Thank you to Silas Lagoy of Forgemark LLC. Forgemark LLC is a fractional family office financial planning company that specializes in merging real estate, business, and finance to create holistic wealth management plans for its clients.
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🤝 Thank you to Michael Rutkowski of Rutkowski Law Firm. Rutkowski Law Firm helps Michigan business owners protect their personal and business assets by designing and implementing comprehensive estate and asset protection plans.
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🤝 Thank you to Joe Work of 10xnerds. 10xnerds saves business owners cash by analyzing their outgoing expenses, trimming the expense fat, and optimizing the cash flow.
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🤝 Thank you to Brian Dukes of Exitwise. Exitwise is a full-service M&A advisory firm that helps business owners sell their companies for more money.
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